First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to An... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... See more
Very helpful. Booked in early and was no problem at all. Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.
We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... See more
Company details
- #27 of 90 best companies in Car dealer
- #8 of 16 best companies in Car Body Shop
- #23 of 60 best companies in Vehicle Repair
- #14 of 55 best companies in Used car dealer
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
361 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Mark collected our car to take it for a…
Mark collected our car to take it for a service. He arrived on time as arranged, leaving us with a complimentary courtesy car. Our car was serviced and returned the next day with the minimum of fuss as we have always experienced over the many years of dealing with Land Rover Hay- On-Wye.
11 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
We are thrilled to hear about your positive experience with our service team Mr Davies. Providing timely and hassle-free service is always our top priority. Thank you for choosing Land Rover Hay-On-Wye once again and we look forward to serving you for many more years to come.
Another thoughtfully planned and…
Another thoughtfully planned and perfectly executed car service with excellent communication throughout. The mini valet and car wash is also a nice touch. I was also offered the choice to wait in the lounge area - light and airy with complimentary hot drinks, snacks and a range of up to date magazines.
11 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Vanessa, Thank you for your kind words. We are thrilled to hear that you had a perfect experience with our client service team, and that our added touches like the mini valet and lounge area enhanced your visit. We are always dedicated to providing excellent communication and first-class luxury amenities for our valued clients. See you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Fantastic and professional service as…
Fantastic and professional service as always
10 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Robert. Thank you for the kind words. We strive to provide a first class service to all our customers and we greatly appreciate your continued support.
Best wishes from the Sinclair Team
Great service and very efficient staff
2 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Dee, thank you for your kind words! Our team takes pride in providing exceptional service to our valued clients. We're thrilled to hear that your experience with us was efficient and enjoyable. We appreciate your business and look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Very happy with the level of service .
Very happy with the level of service , Spencer Perks spent time with me on the first visit when I explained we had not made a decision to buy and whether we would go new or second hand .
On our second visit by appointment we were offered test drives in 2 different vehicles and then Spencer spent plenty of time reviewing new and used cars that might suit our needs before we made our purchase . His service was first class .
Our only slight disappointment was to subsequently find out the car had 4 previous owners , which we feel should have been made clear and explained in the process.
1 February 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your review Mrs Amos. We pride ourselves on providing a first class service to our customers and we are thrilled to hear that Spencer went above and beyond to help you find the perfect car. We apologise for the lack of clarity on the previous owners and will make sure to communicate that more clearly in the future. We appreciate your business and hope to see you again soon!
Best wishes from all the Sinclair Team at Hay on Wye
A great Team!
knowledgeable, efficient and pleasant staff ensured that my issues were rectified. Great facilities enabled to work while waiting.
All in all a pleasant and productive visit!
3 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind review Mr Scott, we are thrilled to hear about your positive experience with our knowledgeable and efficient staff. We strive to provide a pleasant and productive visit for all of our customers. We are glad that our facilities were able to accommodate your needs while you waited. We look forward to serving you again in the future.
Best wishes from all the Sinclair team at Hay on Wye
Defender 110
This is the third or fourth Land Rover I have purchased from Likes / Sinclair , my experience has always been 5* + , all of the staff from reception / service /sales / dealer principle are always polite engaging and always there to help .
5 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Martin. Thank you for your kind comments and continued support. We're delighted to have earned another 5* review from a valued customer like you. Our team takes pride in providing a first class service in all aspects and we're thrilled to have exceeded your expectations once again. Looking forward to serving you for years to come.
Best wishes from all the team at Sinclair Land Rover Hay on Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stuart, we are thrilled to hear you had a positive experience with our team. We always strive to provide excellent, friendly service and we are glad to have been able to help you. Thank you for your kind words!
Best wishes,
Sinclair Land Rover Hay-on-Wye
I have used this dealership for years
I have used this dealership for years, without exception. The service I have received, can only be described as exemplary. The staff are friendly, and very efficient, nothing is too much trouble for them.
I can highly recommend the Hay-on-Wye dealership.
2 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Julian, thank you for your kind words! We are thrilled to hear that you have received exemplary service from our dealership for years. Our friendly and efficient staff always strive to exceed our clients' expectations. It's an honor to have your recommendation. Thank you for choosing Sinclair Land Rover Hay-on-Wye.
Defender purchase
Purchased a Landrover defender from Dave Haynes at the Hay branch. Found the entire process to be professional and very helpful. Pick up and handover was smooth and the vehicle was gleaming on pick up. Would highly recommend this dealership and the salesman.
26 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi David, thank you for the five-star review. It was a pleasure helping you find your perfect Defender. We take pride in providing a professional and smooth experience for our clients. Enjoy your new vehicle!
Best wishes,
Sinclair Land Rover Hay-on-Wye
The customer comes first.
I have coming to this Sinclair dealership for a number is years and have always the service staff to be welcoming, friendly, knowledgeable and thoroughly professional, in particular Angus Middleton. Nothing is to much trouble and the customer is their priority.
Land Rover hierarchy to note.....
29 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Don, thank you for your kind words about our Sinclair Land Rover Hay-on-Wye dealership and service staff, we appreciate your loyalty and are thrilled to hear that Angus Middleton has consistently provided exceptional service. Our clients are our top priority!
Best wishes,
Sinclair Land Rover Hay-on-Wye
I have been dealing with them for years…
I have been dealing with them for years the friendly welcoming you get every time ,also been able to negotiate a mutual deal
1 February 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your loyalty and kind words. Our team takes pride in providing exceptional customer service and working towards mutually beneficial solutions. We appreciate your business and look forward to many more years of working together.
Best wishes from all of the team at Sinclair Land Rover Hay on Wye
Another seamless 2 x Defenders from…
Another seamless 2 x Defenders from Sincalir Hay on Wye. Special thanks to Dave Haynes for making it all go smoothly from order to delivery. All helps when one is busy...
Walters Group
26 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for the great review Huw. We strive to make your experience as smooth and efficient as possible. Glad to hear that Dave Haynes helped make your purchase seamless and stress-free yet again. The relationship we have with the Walters is as strong as ever and long may that continue.
Best wishes from all of the team at Sinclair Land Rover Hay on Wye.
Fantastic from word go when we wanted…
Fantastic from word go when we wanted to change our defender the sales team were great and David Haynes went beyond to help us many thanks Tim
2 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Tim, we are thrilled to hear that you had a fantastic experience with our team. At Sinclair Land Rover Hay-on-Wye, going above and beyond for our clients, just like David Haynes did for you, is always a top priority. Thank you for choosing us and we look forward to serving you again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Changing our veihicle
We bought our first Discivery sport from Sinclair Swansea, this time we went to Hay on Wye as it’s closer to us. The vehicle went in for a service and I mentioned we were thinking of changing it. Adrian was extremely helpful in finding us different options to look at. When we finally decided on a car he was really helpful and swift at getting things sorted for us.
21 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for choosing to visit to one of our Sinclair retailers and for considering us for your vehicle needs once again. It's fantastic to hear that Adrian and our team at Hay on Wye were able to provide you with excellent service and help you find the perfect car. We appreciate your loyalty and look forward to helping you in the future. Please don't hesitate to get in touch for anything going forward.
Best wishes from all the Sinclair team at Hay on Wye
I can’t thank the team enough for…
I can’t thank the team enough for helping and finding a Defender I was looking for. Excellent service from start to finish would recommend to anyone who wants to get a Land Rover.
8 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for the kind words Mr Roberts. We're thrilled that you had a great experience and were able to find your dream Defender. Our team is dedicated to providing a great service and we truly appreciate your recommendation. Happy driving and best wishes from the team at Sinclair Land Rover Hay on Wye
First class
Friendly, professional and extremely helpful knowledgeable staff make for a very easy and efficient experience. Adrian, Seth and the whole team made finding a new vehicle an easy stress free process. Highly recommended!!!
29 January 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Michelle, thank you for your glowing review. We are delighted to hear that our team provided you with a positive and efficient experience. It was a pleasure helping you find your new vehicle and we greatly appreciate your recommendation. Happy driving!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi May, thank you for your kind words! We are thrilled to know that you always feel welcome and receive excellent service. We strive to provide the best experience for our clients, and we look forward to seeing you again soon. Have a great day!
Best wishes,
Sinclair Land Rover Hay-on-Wye
I can not praise Hay-On-Wye Land Rover…
I can not praise Hay-On-Wye Land Rover highly enough. Excellent communication before, during and after the service. Reception staff are highly professional, courteous and friendly. All work carried out to a high spec, on time and to an agreed budget.
Thank you :)
23 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jim, We're thrilled to hear that you had an excellent experience at Sinclair Land Rover Hay-On-Wye! Our team takes great pride in providing exceptional communication, professionalism, and high-quality work. We appreciate your support and look forward to serving you again in the future. Thank you for choosing us.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Dealt with James who was polite and…
Dealt with James who was polite and personable. Excellent knowledge plus we had a laugh whilst remaining professional throughout.
Thanks again
28 January 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Geraint, thank you for your kind words! At Sinclair Land Rover Hay-on-Wye, we pride ourselves on providing excellent service with a touch of personality. We're glad you had a positive experience with James and we hope to see you again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
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