Sinclair Group - Sinclair Land Rover Swansea Reviews 

523
TrustScore 5 out of 5

4.8

Swansea Enterprise Park, SA6 8QP Swansea, GB


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See what reviewers are saying

Rated 5 out of 5 stars

2nd Defender purchase. Swansea and Chey in particular have been faultless with customer service. Came to Swansea because the model was not available elsewhere due phase out of the JLR V8. Will be us... See more

Rated 5 out of 5 stars

Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was... See more

Rated 5 out of 5 stars

Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... See more

Rated 5 out of 5 stars

The whole experience was seamless from first point of contact by telephone to vehicle delivery and the follow up contact. Customer service was phenomenal and Lewis went out of his way to ensure that I... See more


Company details

  1. #27 of 90 best companies in Car dealer
  2. #8 of 16 best companies in Car Body Shop
  3. #23 of 60 best companies in Vehicle Repair
  4. #14 of 55 best companies in Used car dealer

About Sinclair Group - Sinclair Land Rover Swansea

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • Swansea Enterprise Park, SA6 8QP, Swansea, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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1-star

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Replied to 76% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(523)

1,944 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales executive Mr Chey Currie was…

The sales executive Mr Chey Currie was very professional and made the process really easy. The service Mr Currie provided was exceptional and kept in contact throughout the entire process. I would recommend Mr Currie to all of friends and colleagues, when they are ready to change their vehicles.

18 June 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Jones
We will be sure to pass on your fantastic feedback to Chey.
Chey always goes the extra mile for our clients and we are so pleased you had such a fantastic experience with us here in Swansea .

Rated 5 out of 5 stars

Chey is an ambassador for Sinclair Land Rover

From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made us feel special and valued our custom from beginning to end. The covering and uncovering of the car and champagne gift was an additional touch - thank you.
When you hear stories of car sales persons - Chey has definitely broken the mould - he is an exemplar and ambassador for Sinclair Land Rover.

14 June 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

What a fantastic review of Chey he really does strive to give exceptional and personal experience to our clients.
We will be sure to pass on your positive feedback and look forward to welcoming you again at JLR Swansea.

Rated 5 out of 5 stars

An excellent sales experience

Comprehensive range of models available at short delivery times.
Personalised financial proposals,
using competative rates, clearly presented.
Knowledgeable and friendly sales staff who listened to my needs and handled the purchase very professionally.
Good aftersales support

11 June 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Hello Mr Lewis, thank you for your kind response and feedback! We strive to listen and acknowledge each of our customers unique needs during their time with us. Look forward to welcoming you again in the future.

Rated 5 out of 5 stars

An excellent experience in having car…

An excellent experience in having car service at Swansea Landrover. This garage is slick, efficient and professional.
What makes it special? Simple…. excellent staff which makes the experience from reception to handing you back the car outstanding.

1 June 2026
Unprompted review
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Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Harrison
Thank you so much for such a fantastic review.
Honestly this is everything we strive to deliver to our clients on every visit.
it was lovely to see you and we look forward to seeing you again in the near future,

Rated 5 out of 5 stars

Great Service and smooth transaction

Great Service and smooth transaction, fast delivery and excellent overall customer experience as always with Marc Roberts from JLR Swansea.

28 May 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

Thank you for leaving such great feedback. We strive to deliver an exceptional entourage our clients and thrilled to hear we did just that .

Rated 5 out of 5 stars

Excellent service -Chey found us…

Excellent service -Chey found us exactly the car we wanted and sorted out all V5’s for no. plate transfer in no time at all, and we’re delighted with new car.
Thankyou Chey!
David and Lisa Llewellin

21 May 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled you are delighted with your new car and Chey found you what you wanted.
We look forward to seeing you again at JLR Swansea.

Rated 5 out of 5 stars

DAZZLED !

DAZZLED ! Apart from being the loveliest people to deal with, the customer service here is exceptional - we were dazzled by the whole experience.
Especially would like to thank Cameron and Scott for their patience and care with our recent purchase.
Now we've found you, we look forward to purchasing our new vehicles from you again in the future. Worth a little trip over the severn bridge to deal with you guys xxx

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Great staff reaiy helpfull

Great staff reaiy helpfull
Very clean and tidy showroom

26 February 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

Thank you so much for leaving such a lovely review, we really appreciate it.

Rated 5 out of 5 stars

I am very pleased with the level of…

I am very pleased with the level of care and consideration through the whole process, top notch from start to finish!

24 April 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled to hear the service we provided was so good. This is everything we strive to deliver to our clients .

Thank you for leaving us such positive feedback.

Rated 5 out of 5 stars

Fantastic Scot Llewelyn the salesman…

Fantastic Scot Llewelyn the salesman was so helpful cannot be faulted thank you Scot Robert Nash

2 May 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled that Scott looked after you so well. We will be sure to pass on your positive comments to Scott.

Rated 5 out of 5 stars

First class team

First class team
Great service

2 May 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

First class team is everything we aim to deliver to our clients. So glad you were looked after so well at JLR Swansea.

Rated 5 out of 5 stars

Standout service from George

After recently buying cars at both Audi and Mercedes the service at Land Rover Swansea far surpassed all other experiences from start to finish.
George made the purchase experience smooth & effortless, collection was excellent and the car is perfect.
Thank you so much George 💙 best car purchase experience to date!

2 May 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

George really does go the extra mile for our clients and we are thrilled he made the while experience exceptional for you.

Thank you so much for this fantastic feedback.

Rated 5 out of 5 stars

Excellent

Excellent
information from an obviously knowledgeable and experienced sales person (Ryan). The explanation of the cars systems allowed me to drive the vehicle home with ease.
The companys presentation of the car, along with the gifts, I thought was very professional.

26 April 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled you enjoyed the whole experience with us. We always aim to deliver outstanding service and we are so happy you were looked after so well by Ryan.

Rated 5 out of 5 stars

Staff were excellent

Staff were excellent. Friendly and professional. The company is very focused on customer satisfaction. The reception staff are friendly and welcoming with a quick offer of refreshments. The sales staff are courteous and knowledgeable as are the service team.

20 April 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

We are so pleased we delivered a positive experience for you. JLR Swansea strive for positive feedback like this , thank you.

Rated 5 out of 5 stars

As usual a fantastic service from land…

As usual a fantastic service from land rover swansea.
Lewis and the team outdone my expectations and knocked it out of the park.
Just one more step to make a experience an outstanding one.

2 April 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Hatton , this review is everything we aim to deliver. We are thrilled that you had an exceptional experience with us.

Rated 5 out of 5 stars

Kerry Hill - RR Evoque

The show room is very friendly and inviting, the appointed sales person Chey fully understood our needs and was excellent attention to detail - no rushing of our decisions enabling us time to get the right car for us.
Front of house staff are attentive and ensure that you are looked after with an excellent cup of tea also.
Collection of our vehicle was a full customer experience making sure we felt special.
Chey was brilliant - 10/10 on looking after us.

2 April 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Chey always delivers such a personal experience for our clients, we are thrilled you were looked after so well by him.
Thank you for such a positive review.

Rated 5 out of 5 stars

Range Rover Sport purchase

Purchased a Range Rover Sport from Sinclair in Swansea. Can’t say enough really. Excellent customer service. Great sales support from Che. Nothing too much trouble. Good communication through the process. Very knowledgable on the whole process in fairness. The product speaks for itself..

14 April 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

Thank you so much for your lovely feedback. We are honestly thrilled you had such a positive experience with us,

Rated 5 out of 5 stars

Ben was brilliant today

26 November 2025
Unprompted review
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Hi Rob
We will pass your positive feedback on to Ben, thank you for your feedback.

Rated 5 out of 5 stars

The honesty

The honesty, knowledge and integrity shown by Scott was amazing and really enjoyed the experience of buying a vehicle with him.

22 December 2025
Unprompted review
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Davies we are thrilled Scott gave you such an amazing experience with us. We will be sure to pass on your lovely comments to him.

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