Customer care was excellent from my initial enquiry with VW Sinclair Bridgend right until after picking my car up. All the team were friendly, polite, professional and well organised. The extra personal touches of offering a drink, Welshcake snd complimentary gift when picking car up made us feel valued snd important as customers. Whilst looking for car we visited many car sales companies, including another VW dealer snd found no comparison to the customer service we received at Bridgend. This was most certainly a key factor in buying a car from them and will definetely recommend them to others. Thank you VW Bridgend

Fantastic and friendly staff and plenty of tea and coffee. Made to as if going for a chat and coming away with a car . Absolutely no hard sell

Very efficient and helpful. I would have liked a detailed breakdown of the final figures before signing the finance deal.

Great advice and support from John and Sophie, and very happy with the car!

Great service as usual
This is my third car I've bought with Sinclair in Bridgend!
The staff are super friendly and can answer all of my questions.
Signing the documents is easy and hand over of the car was efficient, talking me through the new features of the car - keyless entry and no handbrake lever, as well as the set up of the volkswagen app.
Will continue to go back to the Bridgend dealership.

Excellent service from start to finish. The car was presented perfectly, there was no pressure to buy, and the whole experience was positive. I would highly recommend Sinclair VW.

Excellent personalised service from the team at Bridgend and with a special mention of Nav. I will be doing business with Sinclair Volkswagen Bridgend in future !

Excellent service, very quick and easy

Everyone from receptionists to sales was friendly and welcoming. Answering my questions was no trouble.

Very friendly staff going above and beyond to help you

From the moment we walked through the door we were greeted with a hello and a smile from the sales executive. We were greatly impressed by the welcome and hospitality we received. Having dealt with numerous main dealers in the Ford group we were never offered the welcome we experienced at VW Sinclair Bridgend.

My dealings with the Sinclair group both Bridgend and port talbot have been very good , every one that I dealt with couldn’t have been more helpful, Sophie and John from the Bridgend garage where very good to the extent I bought a Golf , which I am super happy with

The Sinclair Bridgend Volkswagen company made buying a car a totally positive experience from beginning to end. Reception staff warmly welcoming, the sales staff were very thorough, knowledgable and attentive making the whole process of buying a car a very pleasurable experience. Thank you Dan and Cerri.

No fussing, no unnecessary sales fuss, catered directly to our situation. Very prompt and satisfactory service. John and Ceri were fantastic throughout the process and post sales has been excellent.

Overall very good experience buying and selling my car with Sinclair Bridgend. Was a shame that my new car too so long to tax however it appears to have been a system failures of technology rather than employees. Very thorough explanation how to use infotainment so felt reasonably confident driving home in my first electric car

Very friendly staff, great service.

Staff were polite and helpful

Staff very friendly and helpful. Had a lot of time and patience to explain things to you. Very pleased

Brilliant to deal with from test drives to handover. Really helpful and knowledgeable staff. Really good follow up care also, great all round.