I’m so happy with my new car! Chris was really helpful from the start. He was always happy to answer any questions and help with anything I needed. The service was brilliant from start to finish, and... See more
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We've recently purchased an Audi car at Sinclair and having Shaun Coleman as the sales rep was both a blessing and a lovely experience. Shaun was so patient with us and treated us highly giving us his... See more
Company replied
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... See more
I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrele... See more
Company details
About Sinclair Group - Swansea Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Langdon Road, SA1 8QY, Swansea, United Kingdom
- 01792 306600
4.8
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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Reply from Sinclair Group - Swansea Audi
Thank you for taking the time to leave us feedback Dennis.
Great to hear that the team at Swansea Audi delivered a professional service for you. If we can assist further in the future please do let us know.
Kind regards,
Sinclair Group.
The staff were polite and offered me a…
The staff were polite and offered me a coffee which I appreciated, they took the time to help me with my needs and were quick with the process of setting up my finance and they were helpful with telling me the right information and getting back to me when they had updates
21 March 2024
Reply from Sinclair Group - Swansea Audi
Thank you for sharing your experience! We're glad to hear that the staff were polite and attentive to your needs, offering you a coffee and providing assistance with setting up your finance. We strive to make the process as smooth and efficient as possible, so we're delighted that you found it quick. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Sinclair Group
Made to feel welcome good constructive…
Made to feel welcome good constructive dialogue with the Sales staff explained everything thing in detail.
15 March 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback, William! We're pleased to hear that you felt welcome and had constructive dialogue with our sales staff. It's great to know that they took the time to explain everything in detail to ensure you had a clear understanding. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Sinclair Group
Tim from Audi in Swansea was fantastic
Tim from Audi in Swansea was fantastic. Before showing me cars, he listened to what I was looking for in car and price. The service from purchase to delivery have been exceptional. Thank you Tim.
6 March 2024
Reply from Sinclair Group - Swansea Audi
Thank you for sharing your experience, Rachel! We're thrilled to hear that Tim from Audi in Swansea provided you with fantastic service. It's great to know that he took the time to listen to your preferences before showing you cars and ensured a seamless experience from purchase to delivery. We'll be sure to pass on your appreciation to Tim. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Sinclair Group
Friendly and knowledgable staff
10 March 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback Mr Lewis! We're pleased to hear that the team at Swansea Audi could assist you. Wishing you many happy miles in your new Audi.
Kind regards,
Sinclair Group
The service i had from swansea AUDI Why treat long term Audi customers this Way ,perhaps a change
The service i had from swansea AUDI was very upsetting due to many facts ,we have been had 6 audis going back to the audi 100csi .All have been excellent,untill recently purchasing A6 quattro they said 1000mile on it ,not true.We mentioned we needed a spare ,the sales man said we could purchase one later as they dont come with a spare,saleman need to know you can not purchase a spare for this car , the car has had numberous faults, we were told to bring it back 5 hr drive,we opted to get a a4 but sinclair offered a misrable £ 29.000 part chop when the same car was £36.000 at their dealer group, then we were told the a4 we liked had been sold! when we checked it had not!At this stage we are very dissatisfied the way we have been treated,When i worked for Audi things were very different customers would stay with AUDI!
17 August 2023
Unprompted review
Reply from Sinclair Group - Swansea Audi
Thank you for reaching out to us to discuss this issue, would you mind emailing us directly with some additional information (including your full name and registration number) so that we can investigate this matter further for you? You can contact us directly on audi@sinclairgroup.co.uk
Kind regards,
Sinclair Group.
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