Alistair the salesperson was very friendly, courteous and knowledgable and made us feel confident with our choice. We also experienced a warm welcome from the lady on reception.
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See what reviewers are saying
Swansea Audi, a dealership that competes on price whilst maintaining a very high customer experience. This purchase is one of many previous Audi vehicles. I have personally dealt with Alistair the A... See more
Company replied
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... See more
Courteous and professional, even though I hadn't booked an appointment, Ffion at Sinclair audi, made me feel welcome. Found time to show me some cars until her appointment arrived, as it happens she... See more
Company details
- #28 of 91 best companies in Car dealer
- #8 of 16 best companies in Car Body Shop
- #23 of 59 best companies in Vehicle Repair
- #14 of 55 best companies in Used car dealer
About Sinclair Group - Swansea Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Langdon Road, SA1 8QY, Swansea, United Kingdom
- 01792 306600
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A stress free, positive car buying experience
I test drove several cars here and everyone I spoke with was very friendly. Ian at Swansea went out of his way to help from my initial enquiry on the phone to trying out the cars. He is very calm and puts you at ease. It was a hard decision to make as I enjoyed my old car so much but it wasn't in great condition anymore and I wanted to be sure I found the right car. I'm really pleased with the high quality service here and I'd recommend it to anyone looking for an Audi. The cars are well priced compared with other dealerships I've looked at and a good choice of cars too.

Reply from Sinclair Group - Swansea Audi
Excellent, seamless purchase of my new Audi Q2
Excellent service at Audi Swansea. Tim helped me decide between buying a second hand or a new car. He was very knowledgeable, worked out figures for me. Nothing was too much trouble.
After deciding to buy my new car, Tim kept me updated with everything I needed to do and paperwork I needed to complete. He was helpful and I never felt pressured at anytime.
On picking up my new car, he went through everything within the car, registered my phone with Audi MMI and made sure I was happy with everything before leaving.
He is highly professional, completely honest and a genuinely helpful person. He checked in with me a few days later to make sure everything was ok with the car. I would highly recommend Tim to anyone wishing to purchase a car at Audi Swansea!
It was a seamless experience and pleasure to purchase my new car from him. Thank you Tim, see you when I buy my next new Audi!!

Reply from Sinclair Group - Swansea Audi
Great staff from sales to servicing
Great staff from sales to servicing . Always helpful and will always look after you

Reply from Sinclair Group - Swansea Audi
Fantastic customer service
Fantastic customer service, nice environment and just the whole process was just efficient.

Reply from Sinclair Group - Swansea Audi
A special deal on a special occasion
They got me a great deal on a brand new Audi A3 Black Edition and gave me a good price for my Audi A3 Edition 1. I was treated to a special reveal of my new car and presented with a bottle of champagne in celebration of my 25 years as a Swansea Audi customer and my 7th brand new Audi during that time.

Reply from Sinclair Group - Swansea Audi
Excellent customer service
Excellent customer service, fantastic communication and extremely trustworthy. This is the second time using Audi Sinclair Swansea, both times using Alistair and can’t fault him. Excellent service

Reply from Sinclair Group - Swansea Audi
Excellent customer service
Excellent customer service, friendly staff who are all knowledgeable and helpful.

Reply from Sinclair Group - Swansea Audi

Reply from Sinclair Group - Swansea Audi
Pressure free purchase.
The whole experience of the purchase was perfect from start to finish. The sales person was very cooperative and there was no sense of pressure at all. The showroom itself was very pleasant and the staff were all very welcoming. Precise details and method of payment was clear and aftercare etc was detailed and appropriate. The sales person was delightful and couldn't do enough for us. Since the purchases we have received a number of follow up calls as to our enjoyment of the purchases. The salesperson went above and beyond to help us with the purchases.

Reply from Sinclair Group - Swansea Audi
Excellent service.
Excellent service.
Sales person had a lovely manner and was knowledgeable about all aspects of the car.

Reply from Sinclair Group - Swansea Audi
Great experience at Swansea Audi…
Great experience at Swansea Audi purchasing our new car. Shaun knew everything about the car and ensured we were fully informed. Will definitely return for another car in the future.

Reply from Sinclair Group - Swansea Audi
Excellent help with choices and model…
Excellent help with choices and model characteristics. Good briefing on the A1. Helpful, professional service at all times, a smooth transition from my old Audi to the new one. I could not be happier.

Reply from Sinclair Group - Swansea Audi
Ian at Swansea
Ian, the salesman at Swansea, was particularly helpful when I expressed an interest in purchasing a used Q2 car. Throughout my dealings with him he was exceptionally understanding of my needs and was suitably professional in the ensuing process.
Having found a match for my needs, a car was purchased and I am completely satisfied.

Reply from Sinclair Group - Swansea Audi
An interesting experience
An interesting experience from a very helpful sales person nothing was too much trouble

Reply from Sinclair Group - Swansea Audi
Audi swansea …
Attractive and well maintained show room.
Excellent receptionist
Sales and service staff always easy to deal with

Reply from Sinclair Group - Swansea Audi
Excellent service and very helpful…
Excellent service and very helpful throughout my experience with Audi.

Reply from Sinclair Group - Swansea Audi
Great experience as always
Great experience as always. Dealt with Alistair again who made the process smooth and stress free.
Listened to what i wanted and got me my dream car.

Reply from Sinclair Group - Swansea Audi
I purchased the Audi from the website…
I purchased the Audi from the website and dealt with Tim throughout. Tim is exceptionally helpful and has walked us through each stage.
Love the car!

Reply from Sinclair Group - Swansea Audi
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