Singulart Reviews 2,771

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that artwork looks even better in person and arrives safely. The staff is frequently highlighted for being helpful, professional, and kind, providing excellent support with logistics and customs, making the purchasing process smooth and easy. Many people appreciate the efficient service and the wonderful website, finding it easy to browse and a great platform for buying art online. However, some customers also noted issues with communication regarding shipping updates and delivery times, sometimes experiencing delays or a lack of information about their orders. A few other people also felt that the after-sale process could be improved, and some were dissatisfied with unexpected religious content included with their art purchases.

What people talk about most

Product

Consumers are highly satisfied with the product, often describing the artwork as beautiful, stunning, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Delivery service

People report positive experiences with delivery service, highlighting professional handling, smooth... See more

Service

Customers consistently note positive experiences with service, praising the professional, efficient, and... See more

Website

Reviewers mention positive feedback about the website, with many praising its ease of use for browsing a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more

Company replied

Rated 4 out of 5 stars

I did not receive the letter notifying me of a sale. Only when someone contacted me on WhatsApp did things start moving. It never happened before. I had sales previously with Singulart, and it was per... See more

Company replied

Rated 4 out of 5 stars

Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more

Company replied

Rated 5 out of 5 stars

Thank you to everyone involved with my recent acquisition. I have absolutely no complaints. What a pleasure to have things go so effortlessly. I hung the artwork just yesterday and it looks fabul... See more

Company replied


Company details

  1. Art gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I had a wonderful experience with my…

I had a wonderful experience with my first sale on Singulart.

The communication was clear, professional, and very supportive. Natalia guided me smoothly through the shipping process, and I felt安心して進めることができました.

I am truly grateful for the support from the Singulart team. This first sale was a very important and encouraging moment for me as an artist.

Thank you very much.

17 May 2026
Unprompted review
Rated 3 out of 5 stars

Almost everything was okay

Almost everything was okay, but it took a very long time before I received all the data from Singulart.

16 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Wil,

Thank you for your feedback and for taking the time to share your experience!

We're glad to hear that overall things went well. Regarding the delay in receiving your documents, we sincerely apologize — coordinating shipment with our collectors and logistics partners can sometimes take longer than expected, and we understand how frustrating that can be. We are continuously working to improve our processes and aim to do better.

If your question relates to your artist profile or performance data, our Artist Liaison team would be more than happy to assist you and guide you through everything. Feel free to reach out at artistliaison@singulart.com — we're here to support you every step of the way.

The Singulart Team

Rated 5 out of 5 stars

A huge thank you to the team at…

A huge thank you to the team at Singulart for the recent sale of my metal sculpture. The platform is incredibly professional, the communication was excellent, and the whole transaction was effortless. It is fantastic to work with a gallery that truly supports its artists and connects us with great buyers. I look forward to many more successful sales together!
Christopher Henderson

20 April 2026
Unprompted review
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Reply from Singulart

Thank you so much, Christopher!

It was a pleasure to support the sale of your sculpture, and we're thrilled everything went so smoothly. Comments like yours remind us why we love what we do. We look forward to many more successful sales together.

Looking forward to exciting times ahead!

Rated 5 out of 5 stars

From Impulse Buying to Art Commissioning

It started with us spontaneously buying a painting and only noticing afterwards that it was too large for the wall intended. Cancellation of the purchase was no problem an we had a full refund. Then we decided to commission the artist with making a second painting, this time to size. (As it was smaller than the original, the price actually dropped too!) The first version of this second painting introduced several changes to the original we did not like just as much as that. So a second version of the recomission was produced, then framed and - after finding the re-schedule button on the DHL express website - delivered as desired. All this in the context of very friendly and always entirely helpful communication with or through Singulart. And of course the painting: it's wonderful! The little image from the web turned big and quietly shining on our wall. Exactly what we had hoped for, or actually even more than that. So neat.

15 May 2026
Unprompted review
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Reply from Singulart

Dear MC,

What a lovely story to read! It really made us smile. It means a lot to us that the communication throughout felt friendly and helpful, that's exactly what we aim for.

And most importantly, the painting found its perfect spot on your wall and even surpassed your expectations, that really is the best possible ending. Thank you so much for taking the time to share this, it means the world to our entire team!

Rated 5 out of 5 stars

Exceptional approach and support from…

Exceptional approach and support from Singulart! They go the extra mile to serve clients, artists, and the community alike. Personable and genuinely human in every interaction—for example, Ms Natalia Franco, whose support was a godsend during a difficult time for me. She stepped in and resolved the issue in no time!

13 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Thomas,

Thank you so much for these incredibly kind words! We are so happy to hear that your experience with us felt genuinely personal and supportive. We will absolutely pass your message on to Natalia. Recognition like this means so much to the people who pour their heart into their work every day. Thank you for taking the time to share this!

Rated 5 out of 5 stars

It arrived so quickly and in perfect…

It arrived so quickly and in perfect condition. I love it. Everyone I dealt with was lovely. I finally own a Moretti piece!

11 May 2026
Unprompted review
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Reply from Singulart

Dear Sara,

Thank you for sharing this joy with us! We're so happy the artwork arrived quickly and in perfect condition, and that everyone you dealt with made the experience a lovely one. Owning a Moretti piece is truly special — enjoy it!

Rated 5 out of 5 stars

The best part

The best part is, I am not doing anything about marketing and finding the right buyers for my work. That does so much of the heavy lifting and the Singulart team does a great job with it. Also, uploading an artwork is way easier and convenient on Singulart than on some other sites. I like that a lot too.

14 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Joyeeta,

Thank you so much for these lovely words!

Knowing that our team's work behind the scenes makes a real difference for our artists is exactly what drives us. And we're glad the uploading process feels smooth and intuitive, we're always working to make the platform as easy as possible for our artists.

Happy creating!

Rated 5 out of 5 stars

Excellent support

Excellent support , instructions from sales to delivery. No issues at all. Was perfect. I would highly recommend both buying and selling on Singular !!

14 May 2026
Unprompted review
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Reply from Singulart

Dear Akshita,

Thank you so much for this wonderful review!

We're thrilled that everything went smoothly from start to finish, whether buying or selling. Your recommendation truly means a lot to us. We hope to see you again soon!

Rated 5 out of 5 stars

Hello Singulart Team,

Hello Singulart Team,

Thank you for your support over the past months.
I truly appreciate the recent sales of my artworks on the platform and the smooth collaboration with your team.

In 2026 alone, several works from my “Reflection” series have already been sold through Singulart, and I’m happy to see that my work is resonating with collectors on the platform.

As a professional artist with nearly 20 years of practice, regular international exhibitions and collaborations, I continue to actively develop my career through fairs, gallery projects, and institutional visibility — including projects connected to Kunstpalast Düsseldorf and other professional art platforms.

In the past, I had access to a discounted Platinum subscription, which was very helpful for developing my presence on Singulart. Since returning to the basic plan, I’ve noticed the limitations in visibility and platform tools.

I would therefore like to ask whether it would be possible to offer me a discounted Platinum subscription again.
Unfortunately, the regular full price is currently not a suitable option for me, especially considering the many parallel professional projects and exhibition expenses I am managing.

I would be very happy to continue and strengthen our collaboration under these conditions.

Thank you very much for considering my request, and I look forward to hearing from you.

Warm regards,
Lena Krashevka

1 May 2026
Unprompted review
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Reply from Singulart

Dear Lena,

Thank you so much for your review, and congratulations on the wonderful sales from your "Reflection" series!

It's truly a pleasure to support an artist with such an impressive career.

Regarding your request, we have already passed it on to our team and would invite you to reach out directly at artistliaison@singulart.com so that the right people can get back to you as soon as possible. We look forward to continuing this collaboration with you!

Best regards,
Singulart

Rated 5 out of 5 stars

Overall

Overall, I evaluate the shipping experience positively. However, I have experience shipping artworks for other galleries as well and would like to share a few suggestions.
In my opinion, the shipping information could be more detailed right from the start. This would definitely shorten the preparation time for the shipment. For example, it would be helpful to know upfront that the Certificate of Authenticity can be printed directly from the artist's profile.

27 April 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Ljuba,

Thank you so much for this thoughtful and constructive feedback! It's incredibly valuable to hear from artists who have experience working with multiple galleries.

Your suggestion about providing more detailed shipping information from the start is highly appreciated, and we will make sure to pass it on to the relevant team.

We're always looking for ways to make the process smoother for our artists, and feedback like yours really helps us improve. Thank you for taking the time to share it!

Rated 5 out of 5 stars

Beautiful artwork

Beautiful artwork - very high quality, and excellent communication from Singulart!

7 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you so much for the kind words, Deanna!

We're thrilled the artwork lived up to your expectations and that our team was there for you every step of the way. Enjoy your new piece!

Rated 5 out of 5 stars

A good platform for artists ready to work seriously

I have been working with Singulart for several years, and overall my experience has been positive. In my opinion, if an artist is ready to work consistently, upload new artworks regularly, communicate professionally with collectors, and stay active on the platform, real success is possible here.

Of course, the commission is high, the subscription is not cheap, and artists also have to consider VAT expenses. However, despite this, artworks do sell, and the platform gives access to an international audience of collectors that would be difficult to reach independently.

The sales team is excellent and works hard to connect artists with collectors worldwide. I also appreciate the support team — they are polite, responsive, and helpful whenever questions arise.

What I especially value is the international exposure and the opportunity to work with clients from many different countries. Like any serious marketplace, results require patience and continuous effort, but for dedicated artists Singulart can become a valuable long-term partnership.

6 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Tatiana,

Thank you so much for this thoughtfulreview!

It's wonderful to hear from someone who has been with us for several years and has found a real path to success on the platform. You put it beautifully, dedication, consistency and professionalism can truly make the difference.

We hear you on the costs, and we appreciate that you've shared your perspective so openly and fairly. It means a lot to our sales and support teams to know their work is felt and valued.

We're proud to have you as part of the Singulart community and look forward to many more years of collaboration!

Warm regards,
Singulart

Rated 5 out of 5 stars

Great customer responsiveness

Great customer responsiveness, good communication. Shipped quickly and was well protected. We are very happy , the artists work is amazing.

5 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Edward,

Thank you so much for these wonderful words! We're thrilled everything arrived quickly and safely, and we'll make sure to pass your compliments on to the artist. Enjoy your new piece!

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