SINNERS ATTIREReviews 

4,313
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability, stylish designs, and comfortable fit. Many people appreciate the excellent customer service, noting prompt and helpful responses to inquiries. Reviewers also frequently mention the quick and efficient delivery service, with some even receiving their orders the same day. However, some customers experienced issues with orders not being delivered despite receiving notifications, leading to frustration. There were also instances of dissatisfaction with product quality, specifically regarding materials and workmanship, and some found customer service unhelpful when resolving these issues or order discrepancies.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its amazing quality, stylish designs,... See more

Quality

Reviewers frequently express satisfaction with the quality of products, noting that items are top-notch,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction with multiple... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

DPD still showing awaiting parcel. Sinners say they have asked for it be changed to next day delivery. I’m dubious it’s going come. If it does I’ll take down this bad review and replace with better o... See more

Company replied

Rated 5 out of 5 stars

I've bought various items from Sinners Attire, and I've been pleased with all my purchases 😊👌 I've contacted customer support in the past to ask for sizing advice, and to chase orders, and e... See more

Rated 5 out of 5 stars

Bought some cargo trousers for my son for christmas. He absolutely loved them but unfortunately they didn't fit (not Sinners Attire fault). Returns process was very easy. Would definitely buy from... See more

Rated 5 out of 5 stars

I ordered the gym top and bottoms from Sinners Attire and was really impressed. The fit is spot on, the material feels high quality, and it’s super comfortable for training — yet stylish enough to we... See more


Company details

  1. Men's clothes shop

Written by the company

Sinners Attire - UK Streetwear Brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(4,313)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AT ALL COST

My first and last experience with Sinners Attire. Purchased some jeans which didnt fit and attempted to create a return. The portal wouldn't work and I was basically called a liar, had to take screen shots/recordings of the portal not working before they stepped in to help.

They did not sign off their emails with a name so there was no one member of staff accountable and it wasn't until I looked on Companies House to find a directors address (which turned out to be 5 miles away from me) that their customer service kicked in.

Piece of advice, as a start up your foundations for business should be on the quality of service and product. Currently, you have neither and I highly doubt your brand will become mainstream.

28 January 2025
Unprompted review
SINNERS ATTIRE logo

Reply from SINNERS ATTIRE

Hi James, apologies it looks like the issue was down to royal mail not scanning the parcels correctly, as our system is automatic the exchanges and refunds are triggered by delivery scans, i can see the team have sorted this for you now and your new requested jeans are on the way to you

apologies for any inconvenience this may have caused

King regards
Martin

Rated 3 out of 5 stars

Constant marketing e-mails after unsubscribing

While the clothing is of good quality, and the delivery was quick, I have unsubscribed from their marketing e-mails 4 times in the last 14 months - yet they always seem to 're-find' my address and bombard me with e-mails.
Just leave me alone.
Their address is now marked as spam and I'll avoid them in future purely because they've annoyed me.

24 January 2025
Unprompted review
Rated 1 out of 5 stars

I think this is one of those knockoff…

I think this is one of those knockoff company’s. They are using the models and products from Fathersons clothing & Mauve clothing. Both these company’s are legit and good quality , I have purchased many items from them. This Sinners attire seems like a typical Chinese made garbage scam , fraudulently stealing the clothing / Model pics from the other two legit company’s.

20 January 2025
Unprompted review
SINNERS ATTIRE logo

Reply from SINNERS ATTIRE

This is absolutely hilarious Rob we're a UK based company and have been running longer since 2014 a lot longer than Mauvais and the models we're using you can search through our social media posts and see we've been using them far longer

you've never ordered from us so how would you even know the quality of our goods, we've sold over 1,000,000 items and have 1000's of reviews on our products, also hate to break it to you rob but if you've ordered from both of the above you need to check the clothing labels and see where their clothes are made they're both having stuff made in China

you need to get your facts right before trolling anyone 😆

Rated 5 out of 5 stars

Bout vest top excellent quality and…

Bout vest top excellent quality and good fit also bout 2 pairs shorts again excellent quality so bought another 2 pairs,have the inner lining also so got these for the gym will definitely purchase more when other colours come in

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

12 Feb 2025 .Another month passed and the issue still not solved,still not responding to emails. I understand that things like this takes a little bit of time but not over 2 months should be an easy solution , unless you dont want to solve this, afterall the company got paid and me with the complaint .Bought 3 items , 2 t shirts and a pair of shorts .both t shirst xl size one fits ok( trek tee) the other one looks like an m size( assault tee) did not fit at all way too small for an xl, shorts (aero shorts) L size again really small looks like an s i would say threads hanging everywhere looking like something from temu. Returned 2 items on 7 dec 2024, parcel got lost by royalmail and still waiting for a solution from sinners attire ever since. Really bad customer service not very responsive and it takes forever to answer.

13 January 2025
Unprompted review
SINNERS ATTIRE logo

Reply from SINNERS ATTIRE

Hi Constantin, sorry you've had sizing issues on some of the products the trek and assault tee's are muscle fit as stated which means they are smaller to sculpt the physique, we do provide specific size guides for each product along with the models height and weight so you can make sure you get the right fit before ordering.

i can also see you've been speaking to becki regarding a return so please allow time for them to respond as quite often we have to get information from other 3rd parties and carriers which we can only answer your questions when we ourselves have answers from them

hope this makes sense

Rated 5 out of 5 stars

THE best brand ever

Great brand with great customer service. Really great quality clothing, never fail to make a bad item always great with returns or any small issue. All the staff are really lovely and happy to help at all time no matter the issue.
I’ve bought from sinners for over a year now and I will continue to share and purchase their different types of clothing. Different styles all year round!

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Aesthetically fabulous

I regularly buy Sinners Attire clothing and accessories because they're great quality at attractive prices, and aesthetically look fabulous.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality

Very happy with the quality and fit of my tee’s all the way over in Aus.
Would highly recommend!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic clothing

I've bought Sinners clothing for years and always found everything to be well priced, fashionable and good quality but most of all really comfortable. Recently I bought red then the orange swimshorts with the black and gold elastic waistband and they are amazing, I've had loads of people ask where they are from when I have worn them on holidays and even when swimming. Highly recommend you shopping with Sinners.

Will Elliott

2 December 2024
Unprompted review

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