Sistar Mortgage Reviews 210

Very good service I like it

Great experience, very easy to work with. They have enormous amount of patience to explain the process for the naive people like me.

Great service and easy access.

Poor Communication and surprises on the closing date.

Got a great rate and all the resources at Sistar were very easy to work with and had a very fast response time. They were able to close the loan extremely fast and the whole process was painless. Highly recommend them

This was a stress free experience for me and Eldridge help streamline me through the whole process. Very helpful and informative on every step that was taken. I highly recommend doing business with this team!

Too many follow ups needed. Final rates are not clear until the very end. Although I initiated the process innNovember, it took until February to close. I believe the rates were better in November which I missed due to the delay.

It wasn't the great experience. Extremely less response by Loan officer. If I message him on Monday and he replies on next Monday. Not good.

Overall the experience was okay and could have been better with being more transparent on the process and rates. We have instances of information not being shared clearly related to closing process, rate lock and needed multiple followups with the Loan officer. Closing and funding was done on time without any delay from the Lender.

Very minimum communication to answer questions, long process (twice much of average), team work doesn’t get done as a team

Great experience

ITS A GREAT EXPERIENCE WORKING WITH ANAND AND THERESA. ALWAYS READY TO HELP. ABLE TO CLOSE THE PROPERTY IN A TIMELY MANNER

Exceptional service and best deal.
I recommend sistar to everyone to finance or refinance your home

I'm writing this review to see if anyone else faced the same situation. As soon as we submitted our application with Sistar , we started receiving thousands ( literally thousands) of phone calls from mortgage lenders all over. It appears our info was somehow sold over. On confronting the sistar mortgage , we were told that US Social Security administrator is doing that ( which i find hard to believe). It took a whole month for the calls to drop down and even after 3 months , i have been receiving a call or two from lenders. I would like to give them the benefit of doubt here but would like to know if anyone had the same experience.

Other than this , the whole process was relatively smooth with them so i want to give them credit for that.

Their communication and helping to get the credit fixed and was an amazing experience. We all know that home buying is not an easy job but their guidance at every step to get it sooner than later was very nice.
I am very happy with their service. Thanks

I want to thank you Souad Aizel for all the fantastic work you've done for us. Thank you for everything you did. We could not have done easily without you, and you are so grateful for your assistance, patience and expertise. Pleasure working with you. Thank you

The experience that I had with si star mortgage was a step by step process to get a mortgage loan
Thanks to them I got my loan explained to me and helped me with everything related to that starting with credit score and rates and submitting my application the whole process was very clear from start to finish
Special thanks to SOUAD that was my agent who I never got the loan without her help

Souad is an absolute gem! Her professionalism, attention to detail, and dedication to ensuring customer satisfaction are truly commendable

Souad Aizel Really was helpful and professional she knew how to take care of it