St John Ambulance (England) - Training courses Reviews 

52,504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,047 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging teaching styles, making learning enjoyable and practical. Many found the courses well-structured, interactive, and informative, fostering a comfortable and stress-free environment for participants. Reviewers consistently highlight feeling more confident and empowered after completing the training, appreciating the clear instructions and practical demonstrations. The overall service quality is described as excellent, with trainers effectively breaking down complex information and encouraging participation, ensuring people leave well-prepared.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their knowledge, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging instructors,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and engaging training... See more

Instructions

Consumers find instructions to be clear, easy to follow, and well-explained, contributing to a positive... See more

Quality

Customers had positive experiences with quality, particularly regarding the training provided, which was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trainer Linda (Leeds city centre) was absolutely great. She was very calm and had a great approach that helped us bond as a group and feel at ease working together through all the areas. She made... See more

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

I completed the 3 day first aid course in Bristol with Cathy Avery. She was very knowledgable, friendly and informative. The sessions were interactive and full of great lessons and really useful piece... See more

Company replied

Rated 5 out of 5 stars

The first aid trainer Ruth was very thorough and worked through everything that she could on a one day course. It was a very hot day and the centre had air conditioning which was great. We learnt... See more

Company replied


Company details

  1. #2 of 16 best companies in First aid station
  2. #1 of 7 best companies in Emergency Training
  3. #1 of 5 best companies in Emergency training school
  4. #1 of 34 best companies in Mental Health Services
  5. #5 of 42 best companies in Training school

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53k reviews

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4.9

All reviews

(52,504)

6,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic course

Fantastic course; Ross and Kay were brilliant instructors who made the course fun and engaging. Learnt a lot and feel very confident.
Benches would be a lovely addition to the outside area for lunches.

10 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Ross and Kay in the Liverpool site was…

Ross and Kay in the Liverpool site was brilliant, learnt so much during the course. Fantastic teachers and very friendly. Great environment to learn. Would recommend.

Can we please have benches outside the site.

10 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Fantastic course from Darren & Paul.

Fantastic course from Darren & Paul, good pace & very informative & useful! My only criticisms would be the age & size of the venue, could be more comfortable temperature wise & bigger to allow larger groups to be accommodated.

3 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Excellent Refresher @ Tamworth

I attended the First Aid at Work Refresher course in Tamworth on the 2nd and 3rd of July, and it was excellent. Cheryl was a fantastic instructor who made the course engaging, informative and genuinely enjoyable. Rather than just teaching us how to treat different conditions, she explained the causes behind them, which gave me a much better understanding and made everything easier to remember.

The two days honestly flew by. I usually dread courses like this, but Cheryl kept everyone involved, and the atmosphere was so relaxed that the group of ten strangers didn't feel like strangers by the end. I would highly recommend this course to anyone needing first aid training.

2 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

The trainer Stacey H

The trainer Stacey H. comes with a good energy, uses humour appropriately and has experience so the stories that come with that are great

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Excellent First Aid Training Experience at Limewood

I recently completed the First Aid at Work (FAW) course with St John Ambulance at Limehouse and found it to be an excellent training experience. The instructor Marie was highly knowledgeable, engaging, and made the course both informative and practical. The facilities were comfortable, and the hands-on exercises helped build confidence in applying first aid skills. I would highly recommend this course and venue to anyone looking for quality first aid training.

30 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Both trainers were absolutely amazing

Both trainers were absolutely amazing, and got everyone involved! Really informative and made the learning easy to understand!

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Brilliant instructor

Brilliant instructor. Very professional, made sure we were all sure of every part of the course.Cracked a joke here and there which helped to relax everyone which made the couse very enjoyable 😉

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

A brilliant course

A brilliant course. I visited the Oldham SJA building and my instructor was Elke Hensel-Medina, who was engaging, kept the course interesting and was very knowledgeable. I very highly recommend this course for anybody needing to learn first aid in the work place.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Mental Health First Aid Course

The course was informative and broken into manageable sections. The trainers were passionate about the subject and had a clam and non judgmental approach. It had a good mix of verbal and interactive and although an intense course was enjoyable.

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

I found this corse extremely helpful…

I found this corse extremely helpful and Dave explained everything clearly and slowly to make sure that i understood anything. I found his feedback weather it be advice for an easier way to do something or just a bit of help to help me understand how to do something extremely helpful. I found all of the things that were covered relevant and will be helpful. I found the role play of an injury helpful as although it was pretend it gave me an idea of how it might be if we came across the issues at work or in public.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Professional and articulate trainer

I recently did a Mental Health First Aid course in Windsor. Steve Pye was our introductor. He was incredible. So professional and knowledgeable. A credit to St John Ambulance team.

30 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

First Aid course

I attended a First Aid course in Redhill, taken by Jasmine.
The course was really good and very interactive.
Jasmine was outstanding as the trainer.
I would highly recommend doing a course with these guys.

25 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Thank you so much

Thank you so much, Bryan was amazing delivering a very well structured and enjoyable training session. Will be back for further courses soon!

I would highly recommend.

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Mason our trainer was very professional…

Mason our trainer was very professional and knowledgeable, he was intuitive about people’s fears ( about blood and wound injuries) and made them fell like they had control to take a time out . Great explanation about all aspects of First aid at work while letting people ask and answer questions about the training course. The facility was clean, spacious with all the equipment needed and a nice tea / coffee/ water area . As with St John’s a go to for all your first aid training from beginning to quite in-depth full courses.

10 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

All round excellent course & tutors

Great tutors, great course.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Amazing trainer

The trainer engaged everyone in the course and made sure the information was understood. Practical tests were talked through with everyone and we knew what was expected.

23 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Nigel was great

Nigel was great, very friendly and down to earth. What a lovely man. Would be interested in further training particularly with Nigel.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Brilliant training from St John’s

Brilliant training from St John’s
Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get through. Great facility in West Brom, tea, coffee etc provided. Would recommend and thank you our wonderful trainer Megan

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

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