There was a problem with the website (no option to detail fitting of bindings to skis) this was sorted with a phone call, and there were also follow up emails from ski Bartlet staff. Delivery was supe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ski Bartlett are the best for ski racing kit, boot fitting and also used them for touring kit. Exceptional knowledge. Recently ordered ski wax and a storm coat on line/ over phone and brilliant super... See more
Company replied
We turned up one Saturday without an appointment to fit race boots for my daughter. We knew it was a risk but we needed them quickly so figured we could just grab similar ones to her old ones if needs... See more
Simple ordering through good website, good confirmation and tracking as they use Royal Mail. Quick delivery and turnaround. Can’t fault them. Used them for 3 successive purchases now. All excellent... See more
Company details
- #8 of 15 best companies in Winter sport shop
Information provided by various external sources
Ski Bartlett is a busy independent Ski shop on the Uxbridge Road, (A4020) Hillingdon, West London. We sell everything you could imagine for skiing, but two of our main specialist areas are race and freeski equipment and clothing. With over 50 years of ski experience, we are now one of the UK's most popular independent specialist ski shops. We stock everything you'll need for skiing, catering for the widest range of tastes and ability levels - including ski racers, freestyle skiers, freeride skiers, backcountry skiers, beginners and experts.
Family Business
A customer is for life, not just for the ski season
With our renowned reputation for specialist expert advice, combined with our carefully selected and tested range of products, our specialist team at Ski Bartlett bring you the latest updates in technology, valuable ski news, special offers, events and helpful tips and how to’s.
Contact info
1/2 Rosslyn Parade, UB10 0NP, Uxbridge, United Kingdom
- 020 8848 0040
- info@skibartlett.com
- www.skibartlett.com
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything good
Everything good. Delivery outside the uUK way too expensive .. outside of this great experience.
9 February 2026
Very efficient service from Bartlett
Very efficient service from Bartlett, in on-line queries and in sending me my skis.
9 February 2026
Everything is fine
Everything is fine, quick delivery, perfect communication. I only have to say that shipping costs are very expensive.
2 February 2026
Saved my holiday
Saved my holiday, items shipped really fast on guaranteed delivery as promised
8 February 2026
Love Bartlett's so much
Love Bartlett's so much. Super friendly and helpful, great stock available, and very knowledgeable on ski equipment
6 February 2026
Fantastic service
Fantastic service, always great prices and dispatches order promptly. Expertise is second to none in the UK
6 February 2026
Great product selections
Great product selections, quick service, good updates re delivery
12 January 2026
Excellent and very swift service!
5 February 2026
Uk based company with excellent stock…
Uk based company with excellent stock selection and service. I bought a helmet which turned out to be the wrong thing so ordered a second one with next day delivery and returned the first one. The second helmet arrived the next morning, is just the right thing, and I got the refund for the first one 2 days later.
3 February 2026
Prompt comms and great customer service.
1 February 2026
Good prices and quick delivery
31 January 2026
Perfect service
30 January 2026
Excellent as always
Excellent product range - had exactly what I needed at a good price!
30 January 2026
What a wonderful place Ski Bartlett is!
Today was my first visit to Ski Bartlett and it won't be my last. I was made to feel very welcome both on the phone and during my visit. Terry took the time to talk through all the different products I was interested in, and I had quite a shopping list! My list of questions probably twice as long, but he still gave me the time and attention I needed! All the staff were really friendly, and the cup of tea was also perfect - thank you!
4 February 2026
Unprompted review
Although not all staff were fully…
Although not all staff were fully knowledgeable, Chris I think it was, went above and beyond to help and make sure I got the correct product. Sadly it turned out that they didn’t have what I actually needed, but would definitely give them another chance in the future. Needed a 31 or 31.5 mondo ski boot. Sadly they only had 30’s or lower or a 32.5, which would have been just too big! Thank you though Ski Bartlett and the rest of the team.
27 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.