Had a very positive experience with this company. While most of my items arrived okay, two of the jugs were damaged. After sending photo evidence they made no hesitation to send out replacements, wh... See more
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Stock info and delivery times are a scam.
Company replied
The stock state is not updated but nice people will support you I have ordered some stuff and apparently because a technical problem they have some of the items were out of stock. I am received... See more
I used Skiftselv.dk three times. Twice, my orders arrived within a day. Third time, it was delayed one day. I called their Customer service, and they were able to tell me immediately where the pa... See more
Company details
Contact info
Torvegade 3, 8963, Auning, Denmark
- -
- kundeservice@skiftselv.dk
- www.skiftselv.dk
Replied to 50% of negative reviews
Typically replies within 24 hours
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Had a very positive experience with…
Had a very positive experience with this company. While most of my items arrived okay, two of the jugs were damaged. After sending photo evidence they made no hesitation to send out replacements, which came quickly.
It did take a while for the initial package to arrive, aka one month, so bare that in mind. However, considering some of the items were difficult to find in Denmark I would say the wait is worth it.
My experience was positive!
My experience was positive!
They fixed the defect item issue smoothly!
Great selection and low prices
Great selection and low prices. Delivery was fast. I have no complaints at all :-)
The service was fast and efficient
The service was fast and efficient. The product came 3 days after ordering. Recommended.
Toooooo long delivery
This is second time I have to wait for delivery more then 3 weeks where during ordering it says 6 -10 days. It seems is a pattern, if I knew I could order it from China.
Delayed
I order 2 items with delivery time 3-5 and 6-10 days, it took almost 3 weeks to receive them. They just "lure" you in and they don't update their stock online.
Hurtig ekspedition og levering
6 weeks. Still not received products
Ordered products with delivery time estimated to 3-5 days. Have still not received products 6 weeks later.

Reply from Skiftselv
Excellent service
I ordered two floor ventilators, and unfortunately, one of them made a loud squeaky noise when panning. I reported it, and now they have send me a new one, free of charge. Excellent service
The stock state is not updated but nice…
The stock state is not updated but nice people will support you
I have ordered some stuff and apparently because a technical problem they have some of the items were out of stock. I am received an email later telling me what they lack from my order and when do they expect to receive them so I can make a choice of waiting or delivering the rest. Then the delivery was fast and the quality of items was good. 🙂
They would definetly need to improve their website, keep the stock state updated and invest more on a better UX and UI otherwise they are good.
I order TV holder and 15 days now I…
I order TV holder and 15 days now I don't receive nothing. Iwould recommend it to anyone.

Reply from Skiftselv
Just had to pay 150kr to return the…
Just had to pay 150kr to return the things after many phone calls
,might be cheap but not worth the time or maybe you have better luck then I do that´s life
Fast returns process
Had an issue with the item I ordered, they immediately gave me a return label the next day, and shipped a new item a few days after. Thanks for the reactivity :)
Order#767410 [Skiftselv#47348]
Order#767410 [Skiftselv#47348]
While ordering through portal, it was showing all item are in stock and will be shipped in 1-2 days. It's been 10 days since I have ordered and I have not received any response when my order will be shipped.
I would not recommend and would not shop from there again :(

Reply from Skiftselv
Good customer service and prices
Good customer service and prices. Highly recommend to everyone.
They do no communicate if items are out of stock when you order
My order was estimated to ship 2 days ago. I have received no information about why the order is delayed and, quite honestly, am starting to doubt whether they will be able to deliver anything. It seems they do no communicate if items are out of stock when you order.
Super service, product complies with the order, I recommend !!
- fast shipping
- original goods
- excellent communication
Dishwasher working again as new :)

Reply from Skiftselv
Had to cancel my order
My laptop bag was scheduled to arrive 5 days after ordering it, but it didn't. The next day they notified me that there was a problem with my order. I wrote an email asking for more information and turns out I would need to wait 2 months until they receive my bag on stock (this information was not on their website). Even though their prices are good, the service in this case was terrible and I would not recommend ordering from them unless you want similar surprises.

Reply from Skiftselv
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