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Skin2Seoul Reviews 

982
•
TrustScore 4.5 out of 5

4.6

Beauty product supplier
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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery and the secure, beautiful packaging that frequently includes wonderful free samples as a delightful bonus. People are also very happy with the fantastic product range, noting that the skincare items work wonders and leave their skin feeling wonderfully soft and glowing. However, some reviewers were not happy with the shipping times, mentioning that parcels arrived much later than anticipated and caused considerable frustration. A few consumers also noted that they encountered difficulties when trying to amend their orders or communicate about unexpected issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items are authentic and arrive in perfect... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast shipping times and... See more

Quality

Clients share positive opinions on quality, highlighting top high quality products that leave skin smooth,... See more

Order

Users describe satisfaction with their order experiences, highlighting fast delivery, easy ordering... See more

Service

Customers consistently note positive experiences with service, describing it as excellent and reliable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been... See more

Rated 5 out of 5 stars

I am pleasantly surprised by the products I purchased from Skin2Seoul. The face cream from DR.ALTHEA is perfect for my skin type, it makes my skin velvety and bright after the first applications of th... See more

Rated 5 out of 5 stars

First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freeb... See more

Rated 5 out of 5 stars

I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... See more

Company details

  1. #109 of 216 best companies in Beauty product supplier
  2. #33 of 65 best companies in Cosmetics Industry
  3. #63 of 130 best companies in Cosmetics shop

Written by the company

Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

982 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(982)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My experience

Experience was smooth, from ordering the products to delivery (which was fast)
I also love the packaging of the products and the cute note that came with it.

6 May 2025
Rated 5 out of 5 stars

Great communication and delivery times

Quick to deliver great range of products on website and good communication as soon as you place your order. It is also nice getting a free sample to try new products before committing to buying them

29 April 2025
Rated 5 out of 5 stars

Great company

Fast delivery, with a free sample. The only place I will ever buy my skincare from.

22 April 2025
Rated 5 out of 5 stars

An amazing experience!

The item arrived on time. It was wrapped in such a unique and nice way, better than any item I have ever bought online. I loved the card with the cute message. You might be a small business, but what you are doing is amazing and huge. Please don't stop being kind to customers. I will be buying a lot more from you :D

9 April 2025

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