Skin House - Aesthetics and Laser Clinic Reviews 80

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I had a great experience at SkinHouse with Angelica. She was really friendly, professional, and made me feel completely comfortable. I’m so happy with the results!

Rated 1 out of 5 stars

I think the behaviour of staff while selling the service is different than later stages, i had been promised to be given the appointment as per my convenience as i stay 50 miles away from the clinic a... See more

Company replied

Rated 5 out of 5 stars

After many years of struggling with thick, dark chin hairs & unsuccessful laser hair removal treatment at another salon a few years ago, I finally decided to book a series of laser hair removal treatm... See more

Company replied

Rated 5 out of 5 stars

Amazing experience always at Skinhouse. Booked a certain treatment a while back and then chickened out after already paying for it. The staff then recommended other treatments that would also benef... See more

Company details

  1. Clinic

Written by the company

Located in Bedfordshire, Skin House are specialists in advanced skin care. Our selection consists of the most advanced aesthetic treatments aiming to provide both men and women with real results. Real results achieved through the use of the best medical grade machinery such as our award winning Laser Hair Removal to Medical Aesthetics. Skin House aims to deliver first class services for all our clients, ensuring that every client leaves feeling pampered and well looked after from start to finish.


Contact info

4.0

Great

TrustScore 4 out of 5

80 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Rude staff- Paid in full for a Hydrafacial-wasted trip


Paid in full for a Hydrafacial, but only completed a medical questionnaire on arrival and was then refused treatment due to antibiotics/recent surgery. This screening should have been done before taking payment. Although I was refunded, it resulted in a wasted trip—very frustrating.

The reception staff were also unprofessional and rude when I tried to give feedback, brushing me off and just repeating that I’d be refunded instead of addressing the issue. Very disappointing experience.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

had a microneedling treatment with…

had a microneedling treatment with exosomes at the clinic, and the results are remarkable! Amina demonstrated exceptional skill, and the entire team was incredibly supportive and professional. My skin has never looked better — highly recommended! ✨

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I had my full laser with Petra today

I had my full laser with Petra today. I can honestly say that she is amazing. She made me feel very comfortable and checking that I was okay and if I needed to ask any questions. There was no pain at all in the intimate areas at all. Petra was very knowledgeable and answered all my questions with confidence. Thank you Petra you are a superstar 😊.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience always at Skinhouse

Amazing experience always at Skinhouse. Booked a certain treatment a while back and then chickened out after already paying for it. The staff then recommended other treatments that would also benefit my skin and set me at ease at every stage.
Staff are all very friendly and helpful and any treatment I have had so far has been painless as advised and I have been talked through each step! Amazing service ☺️
Next appointment already booked
Andrea

31 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT GO HERE FOR A COSMELAN PEEL…

DO NOT GO HERE FOR A COSMELAN PEEL UNLESS YOU WANT TO COME OUT WITH TWO DIFFERENT TONES ON YOUR FACE. COMPLAINED ABOUT THIS 2 WEEKS AFTER THE TREATMENT AND WAS TOLD ITS NORMAL. AFTER 10 MONTHS OF CHASING THEY ARE NOW SAYING THERE IS NOTHING THEY CAN DO ABOUT IT. SPENT OVER £1K TO HAVE MY FACE LOOK WORSE THAN BEFORE…

12 August 2023
Unprompted review
Rated 5 out of 5 stars

I only wish I’d known about Skin House sooner!

After many years of struggling with thick, dark chin hairs & unsuccessful laser hair removal treatment at another salon a few years ago, I finally decided to book a series of laser hair removal treatments with Skin House. I wasn’t hopeful it would be effective, but the results after just one treatment were fantastic & I could tell would be totally life changing. No more hiding away & worrying about what people might think of my appearance. I’ve had two treatments so far, the salon staff are truly lovely & have always put me at ease. If you’re in any doubt about whether to give it a try, I’d definitely say go for it. I only wish I’d known about Skin House sooner!

7 November 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Jo,

Thank you for sharing your positive experience with us!

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Amazing trusted treatments

I have been visiting skin house in Luton for a few months now and I have just started my micro needling course
the girls are all so friendly and knowledgeable, special mention to Amina and Naomi both so helpful and accommodating when I needed to change my appointments.
The treatment itself is amazing and little downtime , I am due in for my
Second treatment in a weeks time and I can not wait already you can see the difference in the texture quality and overall feel of my skin .
If you want a trusted genuine service with amazing first class treatments this is the place to go , normally you would have to travel further afield but having it almost on your doorstep will become addictive 💜xxxx

19 September 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hello Susannah,

Thank you for your feedback! We are so pleased to hear of your positive experience with us.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Started my laser journey with skin…

Started my laser journey with skin house. First time doing laser as u can imagine I was very nervous. But the skin house girls made me feel very comfortable during sessions and also the hair reduction is amazing! Highly recommend

3 September 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Mariam,

We are glad you felt at ease and had a great experience!

Kind regards,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Amazing service

Amazing service, Naomi was excellent at giving me all advice before and after treatment. What a relaxing experience, will book in again for a hydra facial..

19 July 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Shaz,

Your review is greatly appreciated. We will pass this onto Naomi!

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

I have to say a huge thank you to Naomi…

I have to say a huge thank you to Naomi and Holly who made my experience at “Skin house “ amazing.
First to be greeted by the friendly Naomi, she made me feel very welcome and at ease. Secondly, Holly with who I had my treatment with. Holly created a private space, promoting a dignified experience at all times. Holly and Naomi are an asset to “Skin House “. I will definitely be recommending this company to friends and family. Thank you ladies!!!

6 July 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Marlene,

Thank you for leaving us a lovely review! The girls will be pleased to have received such wonderful feedback.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

I had an amazing time!

I had an amazing time!
The staff are lovely and Holli who did my facial was so experienced, we even had a little laugh during the session!
Will definitely go back.
Thank you Skin Aesthetics 🤍

17 June 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hello Jasmine,

Thank you for sharing your experience with us! We are glad you had a great treatment.

We look forward to seeing you again.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Full body laser

I had my first laser treatment and I was so nervous but Rosie was so lovely! She made me feel so comfortable and created such a lovely atmosphere right from the start, I’m glad I chose to have my laser at Skin House Aesthetics and I’m looking forward to my next session :)

13 June 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Zaf,

Thanks for you 5-star review!

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

I have been with skin house for a while…

I have been with skin house for a while now. I started off with my laser hair removal journey and a course of hydrafacials and I can say it is the best choice I have ever made. The girls are amazing, Amina, holly, Emma and Naomi have always made me feel comfortable and they are very knowledgable and friendly too. My experience so far has been excellent

30 May 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Dee,

We appreciate your feedback, and are glad that you've chosen us to be part of your self-care journey!

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Would recommend to everyone

Absolutely love visiting Skinhouse for my laser treatment. The girls are always so lovely and friendly and the treatment itself is relatively pain-free while giving amazing, lasting results. Would absolutely recommend to anyone who is thinking about visiting!

14 January 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hi Samantha,

We are pleased that you're happy with our Laser Hair Removal treatment! Thanks for taking the time to leave us a review.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Laser

Visited today for my first of 9 laser sessions, as you can imagine I was extremely nervous of getting naked in front of a stranger but the ladies made me feel so welcome putting me at ease. The salon itself is welcoming and I was given all information I needed they didn’t even mind answering all my questions. I was talked through every stage of the treatment as we went, this again helped to put me at ease. I can not wait for my next visit. I’d recommend skin house to any of my friends or family. X

9 February 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Ashlee,

We are so grateful for your feedback, and pleased you've had such a pleasant experience. We look forward to having you back in the clinic.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

I went into the shop as a new customer…

I went into the shop as a new customer asking lots of questions and the girls were so helpful & friendly! Looking forward to my first laser session.

17 January 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Kelly,

Thank you for your review! We look forward to having you!

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Hydrafacial

This was my very first visit st Skin House Aesthetics. Upon arrival I was welcomed with a smile by two lovely ladies at the till. One of them confirmed my appointment time and mentioned that the remainder of my treatment had been paid for as a birthday treat by my sister which was lovely. I was then taken into to my treatment room and the lady who did my hydrafacial talked me through each step. I left that place literally glowing. The following day my makeup applied like butter! My skin looked flawless and I received compliments weeks after my treatment on how good my skin looked. Thank you!

12 September 2022
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Annie,

Thank you for your lovely review! We are pleased to have shared your birthday with you, and are glad you had such positive experience.

Many thanks,
Skin House Aesthetics & Laser

Rated 5 out of 5 stars

Friendly, welcoming and professional

I have been attending Skin House for laser treatment and couldn't be more pleased with my experience. The staff are friendly and professional, the clinic is clean and a lovely place to be in, and the treatments are fantastic. After only 4 treatments I barely have any hair growth and I still have 5 to go.

13 January 2023
Unprompted review
Skin House - Aesthetics and Laser Clinic logo

Reply from Skin House - Aesthetics and Laser Clinic

Hey Charlotte,

Thank you for your lovely review!

Many thanks,
Skin House Aesthetics & Laser

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