SK:N Reviews 

9,790
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 785 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently report that the staff is warm, caring, and professional, making visits feel welcoming and relaxed. People appreciate the knowledgeable advice given, noting that treatments provide remarkable and transforming results, such as skin improvement. However, some people mentioned significant dissatisfaction regarding scheduling, as waiting times before appointments were frequently noted, sometimes lasting up to an hour. Conversely, a small portion of people felt that during one specific service, the care felt poor, citing issues like not being fully informed about treatment options or receiving inadequate service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are always really friendly,... See more

Service

Users describe positive interactions with service, highlighting that staff members are knowledgeable,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning that they feel safe and... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful and welcoming.... See more

Product

Consumers find product offerings and skincare items to be of great satisfaction. Reviewers note that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot rate Skn Clinic Clapham enough- Jodat has been amazing and completely overhauled my skin! I’ve gone from never leaving the house without makeup to being able to go to work completely fresh f... See more

Company replied

Rated 5 out of 5 stars

I have been going to SKN Harley street for tattoo removal I’ve seen Rowena 6 times and the progress of my tattoo removal is amazing it’s so close to being gone. Rowena has been so friendly alway nice... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend skin Jubilee Street Brighton enough I had an appointment with Dr. Hosur who was absolutely amazing he is incredibly knowledgeable friendly and walked me through the entire procedure... See more

Company replied

Rated 5 out of 5 stars

I was very happy with my laser hair removal treatment today. Katrina looked after me really well. Throughout the process she explained what she was doing and gave me opportunities to take breaks if I... See more

Company replied


Company details

  1. Skin care clinic
  2. Cosmetics shop
  3. Private hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(9,790)

798 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Oprah was excellent to deal with. She made me feel very comfortable and gave me comprehensive advice. I can’t recommend her enough.

9 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 4 out of 5 stars

WARNING: ONLY BOOK WITH MILISA IF IN MANCHESTER - 5 stars just for her

This review was previously negative due to my experiences with Faith, who tried to do the bare minimum for me and ended up falling short of even that, however I found that through the call centre and talking to the staff you can make sure to only book with the competent staff members - personally I have found I can only trust Milisa for my laser hair removal, as she really cares about my results and always makes sure to do her job properly to provide the treatment I need, and with great kindness.

Of more than 5 different laser practitioners, Milisa from this clinic was, with zero exaggeration, the most thorough, kind, and caring practitioner I have ever had for any treatment. She made sure I stretched every part, and thoroughly zapped all of the treatment area, including parts I hadn't even thought of or had zapped before, and my results from that session are amazing so far. Her use of the laser was clearly skilled and thorough. She was very sympathetic and responsive to my needs. This isn't an expectation or requirement I'd have for anyone, but Milisa has an outstandingly warm presence, she is pleasantly lighthearted while still being very professional, attentive, and highly competent, and she genuinely really brightened up my day. Even if I were to ignore all that, she gave me the best treatment I could have hoped for. I hope sk:n Manchester recognises how good of an employee Milisa is and gives her the compensation she deserves.

27 May 2026
Unprompted review
SK:N logo

Reply from SK:N

We are disappointed to learn of your experience, which is not one shared by the vast majority of our clients.

In order for us to aid our knowledge of learnings from your experience we would like the opportunity to understand your concerns further.

If and when convenient to you, please may you contact our Customer Services team via 0333 014 1666. Alternatively, you can provide us with more information via email by sending it to clinicalservices@sknclinics.co.uk.

Rated 5 out of 5 stars

Great service

I always had skin issues, mostly acne, when I am was younger, but never did much about it. I’m in my 40’s and decided to try some procedures specifically for my acne as cars and pigmentation. I saw Grace at the Chiswick Branch and she guided me through all the available options for my hyperpigmentation/ scars. I already had a 4 peels plus home treatment, and have to say my skin looks much better, less dull with a brighter complexion, and significant improvement of my hyperpigmentation. Grace has been amazing and I do recommend her if you are in need of skin adviser/consultant.

11 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming. Dr.
Souboski & Harriet made the experience easy and instilled confidence.

10 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Beata was very lovely and thorough

Beata was very lovely and thorough, my skin was so soft and clean when she was done.

13 April 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 1 out of 5 stars

Was informed by a second dermatologist…

Was informed by a second dermatologist that I was operated on with an active infection. I was not notified.
A few months post op the infection started to "expel". Was criticized for not coming in immediately (the doctor is only in on Wednesdays. I requested an appointment the Thursday I noticed). They didn't even have my appointment down initially. I had to come in on a Saturday in person to verify (as they have difficulties answering the phone).
Scar is currently developing into keloid (on my face). Had to go to a second dermatologist to attempt to resolve.
Feeling really self conscious about the scar. Lost a lot of confidence.

14 January 2026
Unprompted review
SK:N logo

Reply from SK:N

We are disappointed to learn of your experience, which is not one shared by the vast majority of our clients.

In order for us to aid our knowledge of learnings from your experience we would like the opportunity to understand your concerns further.

If and when convenient to you, please may you contact our Customer Services team via 0333 014 1666. Alternatively, you can provide us with more information via email by sending it to clinicalservices@sknclinics.co.uk.

Rated 5 out of 5 stars

Skn clinic really is a lovely place

Skn clinic really is a lovely place, nice atmosphere and great personnel. Aine in particular, has really made my session for tattoo removal wonderful. She is caring and patient with clients and is a delight to be around

10 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

Excellent experience!!

I had a fantastic experience with Hannah for my tattoo removal. She explained the whole process clearly, answered all my questions, and set realistic expectations, which I really appreciated. The treatment itself was handled with great care, and Hannah consistently made sure I was comfortable throughout. The results so far have been excellent, and I wouldn’t hesitate to recommend her to anyone considering tattoo removal. Thank you, Hannah!

15 April 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Tracy and nina amazing

Tracy and nina both amazing members of staff. Really reassuring when it comes to my mole checks and removal. Really simple and easy process! Thanks so much! Jess blair

10 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Very good session with Harriet who was…

Very good session with Harriet who was friendly, helpful and professional.

6 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Harriet has always made me feel…

Harriet has always made me feel incredibly comfortable and listened to in my appointments and ensures everything is done properly.

6 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Five-Star Service & Incredible Results

I’ve been getting skin peels from Jodat for a while now and I honestly couldn’t recommend her more. She’s incredibly knowledgeable, professional, and always makes me feel comfortable throughout the whole process. My skin has improved so much — smoother texture, brighter complexion, and fewer breakouts. She really takes the time to understand your skin and recommends treatments that actually work. You can tell she genuinely cares about her clients and their results. Thank you for always making me feel confident in my skin!

2 May 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

full body mole check Nottingham

Had a full body mole check with Dr. Tracey at the Nottingham clinic. I was made to feel completely at ease and have left feeling very reassured. A must have service for everyone.

5 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for taking the time to leave such a glowing review! We’re thrilled that you had a great experience and that you’re happy with your results. Our team is always here to assist with any future needs or questions—see you at your next appointment!

Rated 5 out of 5 stars

Emma and Nina are so fantastic!

Emma and Nina are so fantastic!! They are very friendly, approachable and knowledgeable all whilst remaining professional. I very much look forward to my treatments as it feels a combination of visiting friends but also being pampered! I always feel very well looked after and like they constantly have the quality of my care at the heart of their service

5 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

Great Botox treatment with Rachel

Rachel was fantastic when I saw her for a Botox treatment. She was calm, professional and friendly. The results have been exactly what I wanted because she took the time to listen. I would highly recommend!

8 May 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Fantastic care from Jodat

Fantastic care from Jodat! I am so grateful for the excellent support and treatment.
All the best.

4 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Medical check

A very professional and well organised clinic. Plenty of time given to ask questions. Feedback very clear and helpful. Excellent staff.

30 May 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Katrina made me feel safe and…

Katrina made me feel safe and comfortable from the moment I walked in the clinic. My laser hair removal appointment was such a breeze.

3 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

Had treatment earlier today from Debbie…

Had treatment earlier today from Debbie and team. Absolutely fantastic made me feel so comfortable. Would recommend to anyone

3 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

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