Customer service was nice, but overall not a reliable and professional company to deal with. - I did not get the advertised discount from my union. Even after pointing it out. Apparently I sh... See more
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The rental car was not that great. The service time overall was ok, but the pick up time for me is always Friday 30 mins before closing time, so not ideal. The price I don't know if it's good since I... See more
Good prices and short waiting time for getting time slot. Very nice stuff working there. Definitely will go back and start my regular maintenance there.
Good quality repair, at the planned time and did extra in service. Also living up to the promise of “German prices”, as the price was about 60% of what other places quoted.
Company details
Information provided by various external sources
Skorstensgaard er en landsdækkende kæde af moderne autoværksteder med afdelinger i Aarhus, Fredericia, Kolding, Vejle, Esbjerg, Haderslev, Hobro, Horsens, Ikast, Svendborg, Odense, Taastrup og Ballerup. Vi har nogle af markedets bedste værkstedspriser i Danmark. Læs mere på hjemmesiden.
Om Skorstensgaard
Written by the company
Contact info
Trianglen 13, 6000, Kolding, Denmark
- 72444424
- www.skorstensgaard.dk
3.6
Average
13k reviews
Asks customers to review
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God service.
2 April 2022
Super god service
Super god service - fin behandling ved aflevering og afhentning af bilen
31 March 2022
Can't trust them
Update:
After several years of good service, things went wrong - I took my car for a regular service and they invented stuff that they said needed to be done: new brake fluid, air filter replacement, new brake discs ...
All of which I knew to be unnecessary - they even sent me photos of my 'dirty' air filter, where they had added organic debris (leaves etc.) as evidence, when I knew the filter was clean when I delivered the car (because I had taken it out to examine a couple of days prior). Similarly, their claim that the brake fluid needed changing was also bs - it had been changed (by them!) a year prior, and their own measurements showed it was within normal range. I guess they assumed I wouldn't know any better.
Original review:
Had a service plus battery change. Friendly staff and price was fine.
I noticed when I collected the car that the lid for the battery box was not refitted properly (new battery was slightly larger than previous one). When I mentioned it, they apologised and adjusted/fixed it no problem.
31 March 2022
En god behandling og ikke en…
En god behandling og ikke en overraskelse når man kom for at hente bilen
15 March 2022
I took my car over there and they want…
I took my car over there and they want to charge
Me with 12.000,00 kr, and I refuse it and then took it to another mechanic it costs me only 3250,00 kr
Never coming back again.
14 March 2022
Super service
9 March 2022
God service intet at klage over
7 March 2022
God rådgivning og fair pris
28 February 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
God kundeservice men alt for dyrt kan…
God kundeservice men alt for dyrt kan ik anbefales til de priser
24 February 2022
Reply from Skorstensgaard.dk
Hejsa Anders
Tak for din flotte anmeldelse, jeg sætter pris på din tid og ærlighed.
Jeg er ked af hvis du føler at vores priser er høje, jeg har været inde og gå din sagshistorik igennem, jeg kan ikke se at der skulle være noget forkert.
Da vi naturligvis også kan fejle beder jeg værkstedet om at kontakte dig så vi kan finde ud af hvor det måtte være gået galt.
God dag herfra
M.v.h. Michael - Eftermarkedschef
God service.
24 February 2022
Reply from Skorstensgaard.dk
Hejsa Louise
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Reply from Skorstensgaard.dk
Hejsa Maryam
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Just use auto butler
Just use auto butler, and you will find out that this company is way more expensive than counterparts. I needed a fan belt changed, skortensgaard was 4500kr, a local automester was 3300 kr.
18 February 2022
Unprompted review
Reply from Skorstensgaard.dk
Hejsa Anders
Tak for din anmeldelse, jeg sætter pris på din tid og ærlighed.
Jeg er ked af at vi ikke har ramt en pris som du er tilfreds med. Jeg kan se at den pris som du skriver ikke helt passer, du skriver 4500,- men tilbuddet er på 3970,22. Derudover er det ikke blot et skifte af ventilatorrem som du har skrevet, det er udskiftning af tandrem, vandpumpe og kølervæske, derudover skal der tester på bilen efterfølgende for at kontrollere at tandremmen er monteret korrekt.
Håber at du vil se på din anmeldelse, jeg føler ikke at den er helt fair.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Reply from Skorstensgaard.dk
Hejsa Mohan
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Super god service
14 February 2022
Reply from Skorstensgaard.dk
Hejsa Martin
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
super god service
14 February 2022
Reply from Skorstensgaard.dk
Hejsa Yvonne
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Super service
14 February 2022
Reply from Skorstensgaard.dk
Hejsa Byens Bilpleje Esbjerg
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
Super service
29 January 2022
Reply from Skorstensgaard.dk
Hejsa Kristian
Tak for din flotte anmeldelse og ikke mindst din opbakning, jeg sætter pris på din tid og ærlighed.
Jeg er glad for at du har haft en god oplevelse hos os, håber at vi ses en anden gang.
God dag herfra
M.v.h. Michael - Eftermarkedschef
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