SKY by Gramophone Reviews 

Super nice experience buying from Sky by Gramophone. Fast shipment too.
Will definitely recommend 100%

I bought some outdoor speakers because they were priced very reasonably. They shipped it right away and provided l tracking. Before my transaction, I never knew of them, but now I may check their website occasionally to see any good deals.

Bought Cyrus Audio CD T recently, Matt was extremely helpful in following up my order, really appreciated, will buy in the future.

Good prices and excellent customer service

I bought a pair of speakers online without listening to them. I did do a lot of research. Everything went very well. I am one pleased music listener.

Great price and fast service. Personal account rep walked me through the whole process.

I received a call from the company telling me there would be a delay in shipping due to the chip shortage. It would not be available to be shipped until sometime in August. I got a email on Aug 1 stating my receiver was shipped and received on the 2nd. Thank you for keeping me informed and the fast shipping!

I have had multiple online purchase experiences with Sky by Gramophone. This is a solid company that prides itself on the quality of their products and providing superior customer experience - they deliver across the board!

The associate that helped me was super supportive and helpful. Thank you!

They did what they said they were going to do. Every time.

Super fast shipping, my headphones got here within 2 days of my ordering

I pre-ordered a newly released television from the website. I called and spoke to a salesperson before I placed the order.

I clearly made some kind of mistake and the transaction happened as a guest instead of under a new account.

Now I read from Sony website that some people may not be getting their pre-order. There is no web portal for me to review the current status of my order and phonecalls do not get theough. I've called a half a dozen times. I often speak to people on the sales floor of their local store, but they can't help with online orders. They name the person "upstairs" who takes care of the online stuff. They even say he can attach the order to my account for me. But when they transfer me, it either goes to an answering machine or I am on hold for a few minutes before their system hard disconnects me.

Am I getting the TV any time soon? Am I on the list of first pre-orders? Do I have to wait longer? Am I being ghosted? No idea unfortunately. It's like a black hole after order. The only follow up email I've got since order confirmation is asking for a review. Two weeks without any other communication :(

Gramophone provid very useful product reviews easy for me to do the comparison between products and price, So I believed that I made the best purchase.

Order shipped quickly and arrived in good condition

My speaker is everything it was described to be. Delivery was quick. I was excited to try it.

Great Costumer Service!!!!!!!

Shipment was fast.
Prompt notifications were provided.
They even provided assistance with helping me set up my sound system!

Looking for a specific TV for a few weeks. Only back orders. Spoke with someone, told me they would ordered for me and they will shipped in around 2 weeks.
2 weeks later my new TV was shipped :)

No complaints! I did have to return my order because I ordered the wrong item (my mistake) and they refunded me with no problems. Everything went smooth. Would order from again.

My order was broken into two packages without any notice causing stress. I had no idea when I would get my entire order and spent timing emailing for an update.