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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely beautiful photograph. The image quality is incredible and it was packed perfectly for shipping. You can tell they really care about their work. I’m extremely happy with the purchase and the... See more

Rated 5 out of 5 stars

Stunning Hubble photos. I’m happy to have prints as the PR firm I worked for years ago facilitated a visit by NASA’s Hubble Space Telescope Team to a school in my state.

Rated 5 out of 5 stars

Stunning! I purchased 3 fine art prints and I couldn’t be happier. Tarantula nebula 16 x 32, Cassiopeia 16 x 20, & Mystic Mountains 16 x 20. Very nice high quality pieces and beautiful vibrant colors.... See more

Rated 5 out of 5 stars

Customer service is exceptional! Extremely willing to help you find and create exactly what you want. When we weren't sure of what type of paper to have it printed on they sent samples right away.... See more

Company replied

Company details

  1. Photo printing service
  2. Printing shop

Written by the company

Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buzz Aldrin Print

Excellent quality print. Excellent customer service. Very pleased with this purchase.

11 February 2022
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Reply from Sky Image Lab

We're glad to hear you are pleased with our order. Our lab has on the wall the same print, so we're big fans of it too. Thanks for choosing Sky Image Lab.

Rated 5 out of 5 stars

Ended up purchasing the same image my…

Ended up purchasing the same image my neighbor got. Great service, the turn-around time was exactly what is listed on the site, and most importantly, the image was delivered very professionally. I will be shopping from them again soon.

14 January 2022
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Reply from Sky Image Lab

We're really glad to hear you are enjoying our product. Feel free to browse new images that will be regularly posted on the site as JWST starts to release amazing photos.

Rated 5 out of 5 stars

Great photo delivered ahead of time for the holidays

Photo quality was amazing and the shipping was over a week ahead of schedule and arrived just in time before Christmas

8 January 2022
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Reply from Sky Image Lab

Hi Shamus,
Thank you for taking the time to review us. We're very glad that your order arrived in time for Christmas. We do our best to ensure all of our images arrive safely with full protection to our customers' doors. Please enjoy your print!

Jamie

Rated 5 out of 5 stars

I am a repeat customer and it's always…

I am a repeat customer and it's always a positive experience. Great customer service.

6 December 2021
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Reply from Sky Image Lab

Hi Sandie,
Thank you for the taking the time to review us -- we're happy to hear you were pleased with our service again. We hope you have a happy holidays.

Jamie

Rated 5 out of 5 stars

Beautiful images from Skylab

It was easy to select the images that I wanted, easy to select the size and framing or no framing options, and easy to pay, so that all went very smoothly. The pictures arrived in excellent condition, protected by cardboard and a plastic wrapper, and they are beautiful, wonderful, and awe inspiring. A great present to myself.

1 December 2021
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Reply from Sky Image Lab

Hi Jon,
Thank you for the taking the time to review us -- we're happy to hear you were pleased with our service again. We do take extra care in making sure our prints arrive protected.

Thank you again for your comments, and happy holidays,
Jamie

Rated 5 out of 5 stars

This is my second time purchasing…

This is my second time purchasing photos. Once again the experience was great! Quick responses, excellent customer service, speedy delivery and above all a high quality product. We love our photos.

3 November 2021
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Reply from Sky Image Lab

Hello,
Thank you for taking the time to share with us your review. Our team works hard to provide the best astronomy prints on the web -- it's great to hear that we're doing the right thing from customers like yourself.

Jamie

Rated 1 out of 5 stars

I ordered an framed image and got no…

I ordered an framed image and got no confirmation and was completely unable to communicate with them to follow up. My credit card was charged but I have no ideas where my order is. Extremely poor customer service

4 October 2021
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Reply from Sky Image Lab

Hi Vincent,
Thank you for ordering with us and sharing your feedback. We unfortunately do not see any email records or phone records about this order, and it is always our practice to send out a confirmation email with every order. Please contact us contact@skyimagelab.com and we can discuss this further. We would like to make this right for you.

Rated 5 out of 5 stars

Excellent prints

Excellent prints
Out for framing now!

17 September 2021
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Reply from Sky Image Lab

We're very pleased to hear you had a positive experience with us! All of our prints use museum-grade archival ink so that you can enjoy those prints for an extended amount of time.

Jamie

Rated 5 out of 5 stars

Excellent

Excellent, bright photos.

17 September 2021
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Reply from Sky Image Lab

Thank you for taking the time to review us Cathleen. Our team works hard to provide the best astronomy prints on the web -- it's great to hear that we're doing the right thing from customers like yourself.

Jamie

Rated 5 out of 5 stars

The team expedited shipping for me at…

The team expedited shipping for me at no extra charge so I could have my photo in time for an astronaut signing - thanks again!

8 September 2021
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Reply from Sky Image Lab

We're very glad that the print arrived in time to get it signed! Thank you for taking the time to review us, and we look forward to doing business with you in the future.

Jamie

Rated 5 out of 5 stars

Excellent servie

Excellent servie. High quality product.

6 September 2021
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Reply from Sky Image Lab

Hi Hana,
We're glad you are enjoying our prints. Please free to check back to our site again in the future. We will be adding more new stuff soon.

Jamie

Rated 5 out of 5 stars

The image

The image, medium and artwork is just as I expected. Very nice.

29 August 2021
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Reply from Sky Image Lab

Thank you for the positive review. Our team works hard to provide the best astronomy prints on the web -- it's great to hear that we're doing the right thing from customers like yourself.

Jamie

Rated 5 out of 5 stars

Amazing service!

Sky Image Lab is great! I really liked one particular image of the Orion Nebula but wanted a particular cropped + rotated perspective of it to fit my space. The owner reached out to me to accommodate this request and responded with a number of mockup options to ensure the final print would come out exactly as I wanted. The shipping was fast and the piece looks amazing. Thanks!

28 August 2021
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Reply from Sky Image Lab

Hello Matthew,
Thank you for the taking the time to review us -- we're happy to hear you were pleased with our service. Please check back on our site anytime, as we continue to add new products to our site.

Jamie

Rated 5 out of 5 stars

Above and beyond service!

Sky Image Lab went out of their way to ensure I would be happy with my purchase after an error was discovered on the image listing. They presented several great options to resolve the issue and ultimately my daughter is thrilled with her new photograph. The print is beautiful and exactly what I was looking for!

23 August 2021
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Reply from Sky Image Lab

Hi Kelly,
We're so glad to hear that your daughter enjoyed the panorama! It would be a shame for her not to enjoy the full image -- thank you for choosing Sky Image Lab.

Jamie

Rated 5 out of 5 stars

I could not be happier with the…

I could not be happier with the customer service, the care in which the images were packed, or the images themselves -- on lovely paper. Thanks to everyone there who make this such a wonderful experience!

17 August 2021
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Reply from Sky Image Lab

Hello Kate,
Thank you for taking the time to review us -- we're very glad to hear you are pleased with our service. We will be adding new prints up to on the site on a regular basis, so you're welcome to check back on us any time!

Jamie

Rated 5 out of 5 stars
Sky Image Lab logo

Reply from Sky Image Lab

Hi Robert,
Thank you for taking the time to review us! We do our best to provide good service here, and we really appreciate comments like yours. Thank you again and we are looking forward to doing business with you in the future.

Jamie

Rated 5 out of 5 stars

Customer service is exceptional

Customer service is exceptional! Extremely willing to help you find and create exactly what you want. When we weren't sure of what type of paper to have it printed on they sent samples right away. They answered all questions in a timely and friendly manner.

Plus these pictures are absolutely amazing! You will not regret making a purchase with Sky Image Labs!

13 August 2021
Sky Image Lab logo

Reply from Sky Image Lab

Hi Amber,
Thank you for taking the time to review us! We're very happy to hear you enjoyed our product. Sky Image Lab uses only the finest archival inks so that you can enjoy those prints for generations to come!

Jamie

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