Sky Parking Services Reviews 

235
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I would not recommend choosing this company for two main reasons. Firstly, you end up paying airport parking fees each time—£13 when entering and another £13 when exiting, which adds an extra £... See more

Rated 1 out of 5 stars

Transfer driver on arrival used mobile phone non hands free in early hours of the morning down country lanes. Found this very unprofessional and unsafe. Upon picking up it took 40 minutes and several... See more

Rated 4 out of 5 stars

Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... See more

Company replied

Rated 5 out of 5 stars

I had made a booking for my son and his partner for a lounge at Heathrow. 4 days prior to them flying I realised I could not access a swathe of emails due to a computer issue. I emailed the helpdesk... See more

Company details

  1. Travel agent
  2. Car park

Information provided by various external sources

We compare airport parking and lounges at all major UK airports.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

235 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(235)

12 reviews in the last 12 months

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Rated 2 out of 5 stars

Been awaiting a reply since the weekend…

Been awaiting a reply since the weekend to change vehicle information as my car has broken down. Emailed multiple times with no response and can’t get through to any phone numbers. We travel Sunday. If someone could get back to me ASAP!

3 July 2024
Unprompted review
Rated 1 out of 5 stars

NOT meet & Greet

Returned from a 10 hour flight to be told the parking company were on strike!! We’re then told we needed to get an uber to collect car. We had to insist on them arranging us an uber! Emailed complaint and still waiting a refund! DO NOT USE!!!

8 May 2024
Unprompted review
Sky Parking Services logo

Reply from Sky Parking Services

Hi Joanne, I'm sorry to hear about your issues. We cannot find any record of a booking in your name or any emails regarding any complaints.

I would like to highlight that we act as a booking agent selling parking spaces for hundreds of independent suppliers across the UK, and do not own or operate any services ourselves.

There are a lot of companies with similar names so we would like more information to determine if you are indeed one of our customers so we can assist you.

Please email info@skyparkingservices.co.uk with your booking reference number and the details of your complaint and we will do our best to help you.

Rated 1 out of 5 stars

Not as advertised service

Transfer driver on arrival used mobile phone non hands free in early hours of the morning down country lanes. Found this very unprofessional and unsafe. Upon picking up it took 40 minutes and several phone calls to be picked up from the airport, we asked the driver on return if car had stayed at Stoke Inn for duration of stay however upon picking the car up, it had been driven 4 miles and was very dirty inside and out so had been clearly parked elsewhere. Won't be using service again.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

Advertised as meet and greet but it’s…

Advertised as meet and greet but it’s not the service you get. On return journey in early hours we had to wait outside in the cold with our 84 year old mum for 30 mins to bring our car. We emailed to complain and 2 weeks on no response.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

Bought a voucher for discounted parking…

Bought a voucher for discounted parking from Groupon. When applied there is no discount given. Small print advises to contact sky parking to rectify. Over a week later and no response from them. Will book elsewhere. Avoid

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Groupon voucher is a con. Bought a Groupon voucher for £4…

Bought a Groupon voucher for £4 offering UP TO 35% off meet and greet. After inputting the voucher code I got a 5% discount which amounted to £5.55, so less the £4 my saving was £1.55 on a £111.00 booking. TOTAL CON.
Then looked at Stansted official parking, valet parking was £129, found an online promo code for 20% off at no cost so ended up paying £104 for the best parking option available.
Complained to Groupon and got a refund.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, had to make some minor adjustments which was no issue. Communication was great and driver was polite and professional.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Disaster Averted

I had made a booking for my son and his partner for a lounge at Heathrow. 4 days prior to them flying I realised I could not access a swathe of emails due to a computer issue. I emailed the helpdesk at Sky and they responded in less than 24 hours by resending the confirmation email with all the details and following it up with a response to my query to ensure I had the information I needed. Great response, superquick. Can't praise highly enough.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service from sky parking

Had no problems with using sky parking services ,but due to unforseen circumstances I had to cancel, Had email same day saying refund is paid back ,great service guys ,will use you againe..

5 December 2023
Unprompted review
Rated 1 out of 5 stars

If you want your vehicle caked in crap?!

I used this service at London Gatwick on our recent family holiday!
Got back late at night to find the car with some debris and bird poo on the bonnet.
Wanted to get home as we had a 4 hr drive ahead of us.
Inspected the car in the morning and light of day to find the car absolutely caked in tree and branch bits, all over the air intake parts, ( I look after my car and has cleaned them 2 days previous as I was topping my fluids up), bird poo, cat print's, virtually all over the car.
It looks like it had been parked under a tree that was been shook constantly!
I had a roof box on which means I could not park it in the main car park, though that’s not a penalty.
And also to check my trip computer to see it had been driven 11.5 miles since I left it in their care.
They had asked me if I’d like my car washed for my return, I now know why!!
Update:
And to add insult to injury, they unplugged my dash cam (without my permission) while driving my vehicle a total of 11 miles while we were away.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect start to your holiday

Perfect way to start and end your holidays. Leave your keys and let someone else park up your car then bring it back for you. We've used Meet n Greet twice at Newcastle Airport where the drop off is literally across the road from the terminal. Friendly staff and spotless office.

13 September 2023
Unprompted review

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