Skype Reviews 

Negative minus one,if something doesn't work, you throw it out!
Skype just does not work. Cough on it and suspended for days,and they will not tell you of your transgressions if any.

Super bad experience. It happened many times. I bought credit so I can call international but I haven't receive the credit the same time and just need to wait and wait. How come you can deduct to the bank account and then you don't deliver your products directly???? :(

This service is beyond terrible! For a month, customer service could not solve my problem with charging credit to my account! Long support queues and each time a different story! Save yourself and your business and be away from this service!

I recently purchased a virtual number for Skype for my company. It works terribly. The application gives an error when I try to answer my clients. I get a lot of spam every day (their spam filter is useless). Calls are deleted from the call log. A nightmare. Unfortunately I paid for a whole year subscription. It's a disgrace that Microsoft puts their name on this product, it looks like it was programmed by a monkey.

Garbage. It stays docked in my taskbar locking my webcam and doesn't appear in the task manager to quit. If I hit quit skype 10,000 it won't close, even if I try to open it, it won't open. It's worse than any computer virus I've ever gotten. I want to smash every Skype-related thing that's been made with my bare hands. Their offices should be converted into a large toilet because a room full of feces would serve humanity better than this trash. If you work on this program, feel very ashamed.

I have been using Skype for over 30 years. Since I live in Norway. While my parents and sister live in Bulgaria. And have been very happy with Skype. Until Skype became part of Microsoft.
My mother in Bulgaria got sick a few months ago. And she finds herself somewhere without a landline. Therefore she has to use only her old-fashioned mobile phone. Without internet and the option to download the APP is.
Therefore, I would continue to use Skype to keep in touch with her. 3 months ago I extended my Skype subscription so that it will apply to mobile phones in addition to landlines. And I pay about €15 a month for this subscription.
In addition to this subscription, I also have 60 minutes of free calls. Since I have an yearly Ofis subscription with Microsoft. But it doesn't help anything. Every time I call my mom, Skype tells me to pay and pay. Because Skype doesn't use the subscriptions I have. But instead I am charged for calls per minute, which is much more expensive.
Today I tried to get help from Skype to solve this problem. Because I have felt cheated by this company. There was no help phone to be found. After many automatic questions and answers. Then I ended up on a page where they promised chat help. And I had to stand in a long line. I was number 66 in the line.It is not enough that you have to wait for them to help 66 people before me. But it said that you must not close this window. Because then you could get out of the line. In other words. You had to block your phone while waiting in line.
And I waited, and waited, and waited. After about 2 hours I was number 1 in the line. Then I thought I would soon get the help I needed. But no. Another 2 hours passed while I was number 1 in the line. Without anything happening. Then I gave up.It seemed that people from Microsoft are speculating that if you choose to block your mobile to wait several hours for help. Most will give up. Since many people depend on using their mobiles for various tasks in everyday life.
Many simple Norwegian companies that do not deal with software technology use software that give you the choice of being called or contacted back if there are long lines for help. But Microsoft probably don't have access to such "complicated" technology. Ha ha. Maybe Mr. Bill Gates should try to fix the problems in his own company first. Before he throws himself into fixing the problems of the rest of humanity.

I have been using the skype app for the last eight years and found it very user-friendly. Skype is the most popular app for all people. I will recommend this tool to all teacher who wants to teach anything. The ability to reserve phone numbers from multiple countries for business and tutor purposes.
Audio and video communication excellent
easy to use
screen sharing
Skype is great overall for free software.
You can make endless calls, video chats, and meetings with an internet connection.
It's tough to share big-size files.
If we block someone, then all media and conservation should be deleted. Otherwise, I like it and recommend it to all people.
Skype is a tool that allows conversations from all over the world. I've found that Skype is the most helpful tool for communicating and sharing files with colleagues.
All our classes and chats are done via Skype, making it really easy to stay connected and discuss projects.

This service is completely broken for many with no customer support of value. I have spent hours attempting to get help with my account that has been down for days. Subscriptions are drawn and I have paid for a Skype number but I cannot use it and haven't been able to on any devices for weeks. If I do manage to get hold of customer support they have just lied. Consistently! It is so appalling I am going to write to my MP about being better able to take action against companies such as Microsoft and Skype for basically abusing customers. They know there is nothing we can do! Hopefully it will change

Microsoft Skype team only makes troubles to user and never solve the problem?

Just block my account without warning? And no refund?

I have a recurring payment to Skype which has gone out for many years. About two months ago Skype/Microsoft changed their payment methods web page, and after that for some reason they tried to take my regular monthly subscription with an old, expired credit card. Of course the bank did not allow this through. Because of this, my account is now restricted.

Skype have details of my current credit cards in their systems, and indeed they take payments from these on a regular basis.

But suddenly on 12 September, without informing me and for no reason, they tried to take a payment with an old expired card, which I used with them many years ago.

In order to lift the restrictions on my account, Skype are asking for the first six digits and the last four digits of the expired card. Of course I no longer have this information - I cut the card up and threw it away many years ago - banks advise customers to do this.

This is completely unreasonable - and I have spent hours of my time with customer agents at Skype explaining what I have written here. The customer agents are rude and unhelpful.

This behaviour is utterly disgraceful - I am being penalised for Skype's error. This is the kind of action that one associates with cowboys, totally disreputable companies.

Disaster. It was good in the past and an invaluable service but there must be technical issues and there is no sign of any technical support service or anywhere to report malfunctions. I eventually found one only to discover I had signed up to some MS community for which I received a confirmatory email and with no option to cancel.

My bank uses Skype and I spent hours trying to get through to them on several occasions due presumably to their lack of availability of staff. Each time I got through and repeatedly went through all of their security checks we were cut on several times mid conversation. I could hear them but they were unable to hear me. One was when they were giving me instructions in online banking and we were cut off mid-transaction!

It would be helpful to have readily accessible Skype technical support online to report these losses of connection issue in order to discover where they lie.

I note MS have not answered any of the feedback here so I guess all issues will remain unaddressed.

Good platform, but not as good as it used to be. It doesn't need any of the additional features that they keep adding, it just keeps glitching the program, but not adding any value.

Manasi is my given name. I've had my Skype account for at least two to three years. Now the issue is that my Skype account has been blocked as a result of adding contacts on a daily basis, and my account has been disabled for at least 9 months. Tommorow I filled out the form on the website, and then I received an email saying that my Skype account had been blocked due to a violation, and you could no longer use it. So my question is, if adding contacts is illegal, why have you given me the authority to do so? Also, I have never abused anyone on Skype. So, please activate my account as soon as possible, according to my request to the Microsoft team.

I have been using Skype for many years now but over the few months it feels like it is full of bug. It is working properly on Android and performance has reduced quite significantly on PC.

Skype is dead. Thanks Microsoft for destroying the best videochat client in the world.

Same as other people have commented once you change an email address, they cant seem to find a way to verfiy its still you. Worst thing about that is I bought skype credit when i was using the platform more often and now i cant get it back. They keep your money.

I have used Skype for years but since Microsoft took over its become a DOGS' BREAKFAST.
I last used it on my Win7. computer and tried to update on Win10. but have lost my credit. My initial problem was my email address changed and I could find no way to update it. I downloaded skype again set my profile again with same details as before except email.I'm giving up! Zoom here I come.

Oh my good lord what has happened to Skype? It's the worst! They've chewed up $23 of the credit that became 'inactive' and now can't be traced. I can't sign in using my password, Microsoft refuses to recognise one of my emails. It is appalling. I'm trying to add it to my phone - completely impossible. I will have to start all over again. It is shocking what has happened to a good, simple service I was willing to pay for.

I added funds to my account to make an urgent call, but the transfer wasn't instant. I contacted their support several times, the chat advisors either left the chat or were unable to help me. After 10hours the money is still not in my account. I'm still waiting to get in touch with their team, as it seems impossible to chat with them. Terrible service.