Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more
Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more
Had an issue with some garmin pedals I had bought - I was convinced it was a warranty issue - but with an expert eye they diagnosed a tiny element was missing from battery compartment. Found it on gar... See more
Company details
- #25 of 94 best companies in Bicycle Shop
- #15 of 60 best companies in Bike accessories store
Written by the company
Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.
Contact info
171 Andersonstown Rd, BT11 9EA, Belfast, United Kingdom
- +44 (0) 28 90 600 040
- orders@slanecycles.com
- www.slanecycles.com
4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been looking for BSA Campy PT cups for…
Been looking for BSA Campy PT cups for ages. Found it here!
8 October 2024
Unprompted review
Great service
Great service. After a slight online glitch, one of staff phoned and sent the item that same afternoon. It arrived the very next day. Excellent.
6 November 2024
Fast shipping
Fast shipping, great price, but the website doesn't seem to be sending email at the moment
11 October 2024
Castella Bib shorts
Castella Bib shorts were extremely well price and delivered free of charge the next day
8 October 2024
Picked up a wahoo KICKR
Picked up a wahoo KICKR. Great customer service and will certainly be using for any cycle needs going forward.
7 October 2024
The item was dispatched within a few…
The item was dispatched within a few hours. Great Service.
7 October 2024
Item awaited - excellent communication to reassure me following a fraudulent email I received relating to the delivery of the item
Updated review:
Slane Cycles went above and beyond to phone and advise me of the delivery service they use after I received a ‘could not deliver’ fraudulent email regarding the recent item I bought. I was reassured of the time scale for my package to arrive and would definitely recommend this seller again!
4 October 2024
2 out 2 can’t do better!
2 out 2 can’t do better!! Just made my second order and they have again come up trumps with unprecedented customer service. I have found my new “go to” on line retailer.
2 October 2024
Fantastic service
Fantastic service, arrived after only one day. Will definitely use Slane Cycles for any future cycling requirements.
10 September 2024
Fast Service and Good Price ..!!
Talked to Tommy on phone and had new Garmin Varia next day... Also very good price...!!
3 September 2024
Excellent customer support
Very fast shipping, online ordering was super easy. Always great products at great prices. Thank you!
2 September 2024
Responsive to questions, timely delivery of purchase
Emailed them to enquire about a product I was interested in. They replied within a day and continued to answer my follow-up questions promptly.
I subsequently made a purchase for a groupset and they kept me posted about the delivery timings.
One suggestion though: time to get that online chat working on the website!
29 July 2024
Rang Slane Cycles about Assos…
Rang Slane Cycles about Assos bibshorts,very helpful & pleasant to deal with & great service,will buy again.
5 September 2024
Pedals ordered with a note requesting…
Pedals ordered with a note requesting postage ASAP as i needed replacements before a trip. Reply received stating they were posted 24hr tracked delivery. Super service as usual from Slane and the prices as competitive as any.
2 September 2024
Brilliant ,this shop and their staff…
Brilliant ,this shop and their staff are fantastic, the fastest delivery in Ireland by far, I highly recommend this place .
3 September 2024
Paul and the team at Slane Cycles are…
Paul and the team at Slane Cycles are some of the best out there. They took the time to make sure I got the exact bike for my needs, Lots of emails back and forth with Paul to ensure I was happy, followed by really quick delivery. I couldn’t ask for better service.
31 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.