Slide Wardrobes Direct Reviews 

358
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Fitting slight challenge as floor fitting to not level and wall not vertical. Instructions should give some indication on how to sort this out such as wedges and type of filler. Rollers do not sit ver... See more

Company replied

Rated 5 out of 5 stars

Great customer service. They were really helpful when we had questions about assembly and installation. Everything seems of good quality. And amazingly when something got broken (likely our fault) fou... See more

Rated 5 out of 5 stars

Ordered three new replacement doors for our bedroom wardrobe and chose a light oak shaker style to match our other furniture. The doors arrived within the timescale set and were fitted this week. Our... See more

Company replied

Rated 5 out of 5 stars

This was our third order of wardrobe doors and was by far the most complicated. Six doors, various sizes and two colours, to front large double wardrobe with 'Narnia' door in the middle. After variou... See more

Company details

  1. Bedroom furniture shop
  2. Interior designer
  3. Storage facility

Written by the company

Made to measure Sliding Wardrobe Doors and Wardrobe interiors for DIY installation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

358 reviews

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No recent history of asking for reviews

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4.8

All reviews

(358)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality doors

After looking through numerous wardrobe websites we came across this one and what an amazing find!
All questions answered prior to ordering, delivery was great and even the after care due to a slight issue was amazing and problem resolved quickly and promptly.
The quality of the doors are amazing and all at a reasonable price. We already have had compliments on them. Would definitely recommend this company to anyone that asks.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

A product of real quality

If you are looking for quality sliding wardrobe doors and great customer service then look no further. My experience from ordering, through to delivery and beyond has been first-class. The website is easy to use and navigate and the design tool is excellent. I had a few queries when putting my design together and these were addressed and extremely helpful advice was given by Paul in the couple of phone calls that I made. Once my order was placed, I was kept informed regarding delivery and this was on-time. My doors – from the Eclipse range – are real quality and have exceeded my expectations. Fitting was straight-forward and the query that I had regarding the soft close fittings was excellently answered by Paul through another phone call. I have no hesitation in recommending Slide Wardrobes Direct.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

First class wardrobes and service.

I have taken delivery of the fourth wardrobe set that I have ordered from them over the past six or seven years. As always, a first class end result and easy to instal. On this occasion there was an issue with the internal draw unit due to the 'external' supplier but Paul had the matter resolved within hours and the correct element delivered by the next working day, as a result I was not held up at all. I would certainly recommend this company and use them again.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Slide Wardrobes and service

Having spent time sourcing best slide wardrobes I was excited to discover Slide Wardrobe’s Direct
Loved self design website, transparency on pricing, visuals and brilliant customer service from Paul who gave stacks of help over phone.
Really happy with finish of doors and quality and amazing service from beginning to end and after service

1 September 2022
Unprompted review
Rated 5 out of 5 stars

I bought 2 x four door sliding doors…

I bought 2 x four door sliding doors with Aura fitments in 2017. When in 2022 it was time to alter the layout for more drawers and shelves the system is still available and I had an exact match. They even agreed for a full refund/ return of an item I mis-ordered. It doesn't get any better than that! Trust them. It is a good choice and they are a good company.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I installed a 4-door Eclipse wardrobe system approximately 18 months ago which I have been delighted with. It’s excellent quality, I had no issues fitting it, works really well and it looks great!
Sadly, by accident, I have just broken a small plastic lug from one of the self closing mechanisms. I spoke to a very helpful lady in their office who posted a replacement to me the same day. Amazing service!
I will have no hesitation in buying another system from this company or recommending it to others.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Special service

I don't write many reviews, just those for super service. We just added to an existing system, hit an issue with colour matching due to a manufacturer change. My bad, I should have read the order details properly but with some great help to arrange a "meet and swop", all our problem evaporated. Ours was a small order, peanuts in value but we really appreciated the understanding to get it right for us and get it right they did! Saved me a tank full of fuel at the same time, what can't you like about such service? Much appreciated, big thanks to everybody who helped.

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful to me when the manufacturer of my Aura wardrobe fitments system, Home Decor, would not supply me with some locating buttons which are essential to the installation of their upright stanchion system. The chap who I spoke to contacted another branch and between them they found another manufacturers button of the same size which would enable me to install my wardrobe system into my new house (the buttons are needed to locate the uprights into the floor and ceiling). Couldn't have been more helpful. Excellent customer service.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Website design feature was easy to use and I got swift reply to my queries. Delivery was within stated time scale and everything arrived in the delivery slot and was well packaged. All fitted within 2 hours with help from a carpenter friend. Would definitely recommend this company

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

Easy to use website with loads of options and help. Doors arrived sooner than expected (given an hour time slot for arrival which was spot on although we are in the middle of Wales). Driver was careful and made sure we were happy with everything before leaving. Doors and Relax interior went in with no hitches. Also felt confident that we could call them if there was a problem. Excellent company to deal with...it's a shame we don't have room for more wardrobes!

20 February 2022
Unprompted review
Rated 5 out of 5 stars

Purchased two sliding wardrobes and…

Purchased two sliding wardrobes and what a fantastic buy I spoke to Paul gave him my measurements told him what design I wanted and he did the rest of the order, they was delivered in exactly the time slot they gave me and I have a 12yr Guarantee. Fantastic buy

4 January 2022
Unprompted review
Slide Wardrobes Direct logo

Reply from Slide Wardrobes Direct

Dear Greg,
Thank you very much for your 5 star review, very much appreciated!
Paul has done us proud again.
Thank you for your custom, we look forward to working with you again in future.
Kind Regards
SWD

Rated 5 out of 5 stars

Fantastic product and amazing service…

Fantastic product and amazing service from start to finish. Paul guided me through the process with expert advice and patience. Delivery was superquick and their in-house delivery guy was on time and very helpful and polite… bringing the doors into my property without any fuss. Fitted doors myself using the supplied instructions… Very straightforward for any competent DIYer. The doors are finished to a high standard and are worth every penny. Faultless experience throughout… Highly recommended.

2 January 2022
Unprompted review
Slide Wardrobes Direct logo

Reply from Slide Wardrobes Direct

Dear Mr S.
Thank you very much for your lovely review.
We really appreciate you taking the time out to share your experience with us, and we agree, Paul and Greg (our lovely driver) are real gems to have in our team.
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards
SWD

Rated 3 out of 5 stars

Positives and negatives

I was mostly happy with the final effect but the construction was very tricky and not something the inexperienced could achieve. I love the sliding doors and shelving effects but feel the actual interior rails are quite cheap looking and not as I had envisaged.

2 January 2022
Unprompted review
Slide Wardrobes Direct logo

Reply from Slide Wardrobes Direct

Dear Mrs Flemming,
Thank you for your feedback,
We are delighted that you are happy with the final product.
We are sorry your installer found the installation tricky
We had two conversations with him, in the first one, we assisted on the phone with all his queries, whilst talking to him we realised you didn't order the floor liners that were needed for the job so we added them for you free of charge.
The second phone call from your installer was to ask advice on how to cut the tracks down,
Unfortunately we were given the incorrect measurements which meant your installer had to re-cut the tracks to suit the space. This would have added more time and complications to a job that otherwise would have been straight forward.
Taking the correct measurements is fundamental to ensure both a smooth and easy installation and the correct fitting of the doors (all our doors are made to measure) Our “How to measure” guide in our website gives tips and information on how to do this.
We were however more than happy to assist over the phone.
You ordered the Spacepro Relax hanger bars which are made from high grade aluminium. This is the product of choice for a lot of our customers who use this system in open dressing rooms where they are displayed without doors and are considered to be top of the range,.
The hanging rails can be cut down to suit your interior and feature a rubber gasket which lessen the noise made by the hangers running on top, a far cry from a tubular chrome hanging rail which would be more conducive with your “cheap looking” comment, however we are sorry this is not what you had envisaged.

Kind Regards
SWD

Rated 5 out of 5 stars

good quality and options

These guys are soooo helpful. The quality price ratio is amazing - they are great quality and the interioirs are well made . I managed to organise my space beautifully - handbags, hats , gym drawers etc instead of adapting a ready made thing.. Highly recommend

21 December 2021
Unprompted review
Slide Wardrobes Direct logo

Reply from Slide Wardrobes Direct

Thank you so much for your lovely review, We are delighted that you are happy with the quality and service.
We wish you a Very Happy Christmas and new Year.
Kind regards from all of us at SWD

Rated 5 out of 5 stars

New wardrobes

The items arrived well protected and the driver was happy to wait while I checked them, just putting the final touches to them now but gone together quite easily had to go to YouTube to check on how the soft closer was put together but other than stepping on one of the closers and breaking it they look absolutely brilliant, well worth the money.

15 December 2021
Unprompted review
Slide Wardrobes Direct logo

Reply from Slide Wardrobes Direct

Dear Graham,
Thank you very much for your review.
We are delighted that you are pleased with the product.
We are sorry to hear about the accident with the softcloser. We will put a replacement softclose in the post for you today
Many thanks for the review and Merry Christmas from all of us
Kind Regards
SWD

Rated 5 out of 5 stars

Great service

Great product and great service from start to finish. Will definitely use again on the next conversion.

15 August 2021
Unprompted review

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