Sliding Wardrobe World™ Reviews 273

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and value. Many people also commend the efficient and helpful service, from initial inquiries to delivery. The staff receives frequent mentions for their professionalism and supportive approach, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with product quality, specifically mentioning trapped fibers or damaged items upon arrival. A few other people also felt that the delivery service could be inconsistent, with some experiencing poor communication or deliveries outside of the scheduled time. There was also a specific instance where a customer received custom-ordered doors that did not fit the provided measurements.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, appearance, and the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the excellent communication... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the great quality, exceptional... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and helpful service, noting... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic product. Arrived pm and all fitted by the next day. We are really pleased with the results and the quality of the units was very good. The runners and fittings particularly a... See more

Company replied

Rated 5 out of 5 stars

Just ordered and fitted a set of mirrored wardrobes from Sliding Wardrobe World. The wardrobe set was for an 1800mm opening and came complete with rails and 2 x 915mm doors. All goods were well... See more

Rated 5 out of 5 stars

Experienced DIY'r but this is the first time I've ever built a mirrored sliding wardrobe. Did loads of research online at various sights and for me Sliding Wardrobe World had the best sight, easy guid... See more

Rated 5 out of 5 stars

The communication from the start was excellent . Even had a query when ordering sent email and got answered pretty quickly and it resolved any issues i had ordering at the time . The response email to... See more


Company details

  1. #126 of 226 best companies in Bedroom furniture shop

Written by the company

Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My wardrobe doors

Great communication prior to purchase.
Ease of website to complete the purchase.
Quick delivery of some items but accurate time frame for the doors. Good quality product for price and easy to install.
Thanks!

16 May 2023
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Reply from Sliding Wardrobe World™

Thank you for the lovely reviews Rebecca, really appreciated. I will pass your feedback on to the team.

Rated 5 out of 5 stars

All ok

All as expected.

14 May 2023
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Reply from Sliding Wardrobe World™

Thanks for the kind review.

Rated 5 out of 5 stars

Wardrobe doors and track

So straight forward from ordering, delivery and installation very happy customer
Will certainly recommend 👌

14 May 2023
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Reply from Sliding Wardrobe World™

Thank you for the kind review Jacqueline. If you need help in the future, please get in touch with the team.

Rated 4 out of 5 stars

This company have been very helpful helpful

This company have been very helpful. I have had an issue due to a manufacturing fault from a previous supplier of their, but Mark and his team have gone out of their way to to resolve the issue. I would certainly use them again.

3 February 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the kind review, and sorry for the problems you had. I am glad we were able to resolve them.

Rated 5 out of 5 stars

Design Experts and Amazing Product

I didnt have a clue as to how sliding doors would work on my utility area. Amanda designed everything for me and priced up. She was amazing. Kit arrived and perfect could not fault anything. Even my joiner commented on it. So so pleased. Would certainly recommend ,

4 May 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the kind review.

Rated 5 out of 5 stars

Excellent Company To Work With

Excellent product delivered v. quickly. Had 3 sets of doors from here and all are v. good at a price which is inexpensive.

26 April 2023
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Reply from Sliding Wardrobe World™

Thank you for the kind review

Rated 4 out of 5 stars

Good communication and delivery quicker…

Good communication and delivery quicker then expected. Fixed cost of delivery was expensive at £60 for door spares.

7 April 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Sorry about the delivery costs, which include full insurance on your order, even 3 days 72 hours after delivery. We try to be honest with our customers about delivery costs. The normal cost of delivery is £72 per order, we charge a flat rate of £60. If we hide delivery in the cost of a product, and pretend delivery is free (a popular marketing tactic), then customer can pay more than £72 on a big order, with it being hidden in the product price. I am afraid there is no such thing as a free lunch, especially with large, delicate products like these. 3 Days of insurance, post delivery on all SpacePro products is a price worth paying in our opinion.

Rated 5 out of 5 stars

I live in a 400 year old cottage

I live in a 400 year old cottage, with small and awkwardly shaped rooms. I thought mirrored wardrobe doors would help, and they have. I was being quoted silly prices with little help until I spoke to Alicja at this company. They couldn't have been more helpful and the price was great. The finished job is better than I expected and I couldn't be more pleased.

17 February 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the great review. We will pass your comments to Alicjia.

Rated 5 out of 5 stars

Great Company - 100%

I would like to say this company are great. Easy to deal with, fantastic at dealing with issues if they arise that are not even their fault.
A pleasure to do business with - Thank You

1 February 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Hi Mick, Thank you for the great review, which is much appreciated, I'm glad we could help. If you need anything, please get in touch. Best regards the SWW Team

Rated 5 out of 5 stars

We originally bought 3 doors back in…

We originally bought 3 doors back in 2017 , great service then and the doors have been fabulous since .
Unfortunately recently we damaged one door it cracked but didn’t shatter or become sharp . On enquiring to get a replacement door Amanda went above and beyond to locate us the discontinued colour of glass . She emailed regularly on progress and got us a great price to replace. Would highly recommend x

18 January 2023
Unprompted review
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Reply from Sliding Wardrobe World™

That's a lovely review, thank you Clare. I am glad we were able to help. Best regards, The Team at SWW

Rated 1 out of 5 stars

Ordered 6 doors and an organiser

Ordered 6 doors and an organiser, 4 out of the 6 are all different colours on the back and don't match, but this is standard a customer adviser told me and don't justify been changed and the organiser was snapped in 2.
Very poor customer service and items look like seconds all odd and not matching.

7 December 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Dear Tony, as explained, the back of the door is a safety laminate to BSEN12600 (for your safety). It is in different colours from different laminate suppliers (for tracking and safety reasons). It also has batch print information on it. None of this is visible unless you remove all of your clothes and stand inside your wardrobe (as per your pictures). If you require a double sided door, for a walk in wardrobe, then we have more appropriate products for this. Regarding your interior, is was damaged in transit, and replaced promptly free of charge. I am sorry you felt the need to leave such a review. Yours Sincerely The Team at SWW.

Rated 5 out of 5 stars

Excellent customer service from Amanda

Excellent customer service from Amanda, who went above and beyond to resolve a problem. Great communication from start to finish and the doors look amazing. Would highly recommend.

21 October 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the kind review. We will pass your comments to Amanda.

Rated 5 out of 5 stars

Great service, great product.

I can whole heartedly recommend this company. From start to finish faultless customer service. The quality of the product is exceptional. I ordered standard Shaker doors with white and mirror panels. The soft close and superior track was well worth the extra cost. You can check this product out in a well know DIY store and find it a lot more expensive. The delivery team were extremely professional, placing all items in the 1st floor bedroom. Read the instructions and watch the videos, and make sure the bottom track is perfectly level all the way along, using plenty of shims. Relatively easy fitting.

7 October 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you so much for the very kind review.

Rated 5 out of 5 stars

Fantastic quality very easy to fit.

Fantastic quality very easy to fit, excellent Customer service from the Company too.

1 July 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the kind review. Delivery of this product is not easy, we will pass your comments to the delivery company.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Amanda even tried to source a door stile that had been discontinued some years ago. It was a pleasure to deal with the company. Thank you.

7 March 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for your kind review, we will pass your comments to Amanda.

Rated 5 out of 5 stars

HIGHLY RECOMMEND!

I’ve ordered two wardrobes from this company in the last few months and am really impressed with the quality of them and the customer service received. I initially purchased a standard shaker kit in a lovely pale grey, which looks great. Myself and my husband built it together (we like to think we’re pretty good DIYers). It does need some skill to cut and fit the panels, so you might need a joiner if you’re not very hands on. After being impressed, I ordered a made to measure wardrobe for my other son’s bedroom, along with 2 interior drawer towers. I was a bit nervous about getting my measurements right, but I called up and spoke to someone who explained everything and put my mind at ease. I also called them up about an issue with my soft closers and they helped us resolve the issue. They really seem to know their stuff, and from my experience their prices are very reasonable. I wouldn’t hesitate to recommend the company or the product.

17 February 2022
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for the kind review, we will pass on your comments.

Rated 5 out of 5 stars

3 made to measure sliding doors

Bought 3 budget made 2 measure sliding doors from sliding wardrobe world. Easy to order, great communication, swift replies and fast delivery. Lovely delivery driver. Doors are top quality and easy to install. Extremely reasonably price. Highly recommend

19 December 2021
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for your kind review, we will pass on your comments to the delivery company.

Rated 5 out of 5 stars

Amazing

Amazing! We had an area previously used as a sliding wardrobe however, having inherited it and having been advised by someone in B and Q that we would have a hard time getting what we needed, we were feeling despondent. In a late night Google I found Sliding Wardrobe World so sent an email and photo across. Amanda replied the next day and between emails and calls Amanda advised me of everything we needed to do/consider and assured me we would be fine. I instantly felt I could be confident in her advice. Thank goodness we took the leap because the new track and doors look absolutely fantastic. We are so thrilled. Add to that the price being so fantastic and we are the happiest of customers!

24 November 2021
Unprompted review
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Reply from Sliding Wardrobe World™

Thank you for your kind review. We will pass on your comments to Amanda.

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