Slim's Detailing Reviews 

64
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Package didnt show and dpd naturally didnt contact me to say what happened, so i called them to ask and they said the package was damaged in transit, called slims and told them what happened and they... See more

Rated 1 out of 5 stars

Very Poor (deceptive) checkout process. You select Home Delivery, see that shipping is free, and click PayPal Payment. Order confirmed. 5 days later when your order has not arrived, you call them an... See more

Rated 1 out of 5 stars

Poor customer service. Order arrived without a trigger spray which obviously makes the product unusable. I’ve emailed twice now with no response. Just emailed again. Definitely can’t recommend Sl... See more

Rated 5 out of 5 stars

Unfortunately my first order was delivered to the wrong place by DPD, but these guys sent a new one no issues and also asked if I'd prefer a refund. Excellent service will definitely use again.

Company details

  1. Valeting service
  2. Auto chemistry shop
  3. Car accessories shop
  4. Car service
  5. Car Wash

Information provided by various external sources

Treat Your Car And Shop Online With Slim's Detailing Today. With Over 40 Of The Industries Biggest Brands, Satisfy All Your Car Cleaning Needs Here.


Contact info

3.4

Average

TrustScore 3.5 out of 5

64 reviews

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No history of asking for reviews

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3.4

All reviews

(64)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. My first visit and purchase from Slim’s today at their Enfield branch. The staff member (I’m ashamed to say I forget his name) was fantastic. Helpful, informative and couldn’t do enough to help me out. His advice and knowledge was invaluable and I was able to get everything I wanted with only the one item out of stock.

I can honestly say that their customer service is up there with the best I’ve experienced.

This will now be my one stop shop to feed my obsession.

Thanks

Neil

28 October 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service! I ordered a lot of products to replenish my car cleaning stores. I ordered Sunday evening and everything arrived by lunch time on Tuesday. They were exceptionally well packed and protected.

I will definitely be using Slim’s as my preferred supplier. Especially now that I’m detailing as a sideline.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

if Carlsberg did car detailing supplies......

I recently decided to up my game when it came to cleaning my cars, so turned into a bit of a geek scouring the internet for the best products and a company that are willing to help with purchases, well my time researching was well spent as after speaking to Nathan at Slims detailing I was given a wealth of knowledge and information to help me with my purchases and it was easy to tell that Nathan was speaking with a passion for his profession of car detailing rather than selling products. can't fault them in any way and would highly recommend them and if you have any questions they always seem happy to help newbies to detailing like myself. Thanks Slims detailing and to Nathan.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding

Slims have excellent customer service and have been amazing with each order I've placed. Orders are normally delivered next day also which is outstanding.

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Really pleased I choose Slims to order…

Really pleased I choose Slims to order something for my husbands birthday that was out of stock in all other shops or over priced.
Although the item said next day delivery it did not get dispatched. When I emailed them a lovely lady called me and looked into the issue. I explained that the item was need within 10 days. The delivery issue was rectified and I had a call back to apologize and let me know it was on its way with a little goody bag for goodwill. I was very impressed with their service and the item was genuinely a good price.

24 July 2020
Unprompted review
Rated 1 out of 5 stars

Slim's Detailing, really poor customer service

Slim's Detailing delivery partner APC lost my parcel. I understand this happens, but when I called Slim's I was told they'd call me back with an update. Having been chasing them for over a week now with no response, I am having to rely on PayPal to sort this out via their resolution centre. Really poor customer service and expected much more from a company with such high average reviews.

5 July 2020
Unprompted review
Rated 5 out of 5 stars

The best!

I am repeat customer, and wouldn't use anywhere else for my larger detailing purchases. Great stock, great prices and very friendly staff. Highly recommended!

30 May 2020
Unprompted review
Rated 5 out of 5 stars

1st Time order...

Ordered yesterday (1st order from these) and came today, Was priced cheaper then the actual manufacturer of products ordered!!.

Would definitely consider using again if prices stay competitive.

Thanks Guys!!

13 March 2020
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, first class communication, and first class delivery, if they say it’s in stock it is and delivered promptly. Better than another company I had been using previously who I have reviewed. Excellent service!!!

30 December 2019
Unprompted review
Rated 5 out of 5 stars

honest and reliable service

No problems when ordering from these guys , excellent service fast and reliable delivery. I can highly recommend Slims for all your detailing products, I will continue to order all my detailing products from slims ...10/10

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Great detailing company!

Absolutely cannot fault these guys. Never had a problem. Always get the deliveries on time, they are a great bunch of people if you visit the shop in person also! Slims is always my first go-to when needing more detailing supplies.

I can also 100% recommend the detailing academy. I attended the London course in July and it was fantastic.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

No problems here .

No problems here .. placed my first order with slims and received 10% discount and free next day delivery. Everything arrived on time and in perfect condition . I will continue to use slims for all my future car care products as they have an extensive range of products and all top brands. I can highly recommend slims .

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Simple, Fast and Reasonably priced

This is now my 2rd time ordering over £100+ worth of products from SD.

Love Slim's Detailing, they have everything I need and with the 10% first-time order discount. It's cheaper than competitors.

Delivery is always prompt and customer service is very helpful indeed.

Would hope to see SD start to do customer reviews on the products on site to help decide which to buy and a ranking system using those review scores but that's just me.

Referral code to help a friend out (me) haha if you join and purchase :
NGVmS21jV1FCbnVGU1IwT0RVSk5XcWZlbEt1R0hqUGw=

10 August 2018
Unprompted review
Rated 5 out of 5 stars

Best place for Car Care..

Provides top quality car products at fair prices and what is best you get total piece of mind paying with PayPal. Also postage is excellent cant be happier, i encourage car detailers to give this shop a shot if not already. You can also save up reward points and get money off when used. Sells best of products give them a try.

16 April 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The website is great to use, really appreciate the points system to earn money back on future purchases. Really pleased they offer next day delivery, companies that don't offer this these days need to wake up. People are always willing to pay for it. Once you place an order they keep you up to date, quick dispatch, quick delivery, always very happy. They were gracious enough to return something I had used but wasn't happy with, I know it wasn't something they could resell so would have been a loss, but I've always gone back and highly recommend them to lots of people.

7 January 2018
Unprompted review

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