Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more
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Review summary
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Reviews shaping this summary
The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x
Company replied
Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .
Company replied
My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again
Company replied
Company details
- #28 of 79 best companies in Wine shop
Written by the company
Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.
Contact info
Quarry House, Springbottom Lane, RH1 4QZ, Bletchingley, United Kingdom
- +441295672290
- info@slurp.co.uk
- www.slurp.co.uk
4.8
Excellent
6k reviews
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This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Reply from Slurp.co.uk
Dear Jennifer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order arrived quickly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Mccarthy,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you found the wine you couldn't find anywhere else!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear John,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you found your order to be packed with care!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Rod,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer superb wines at great prices!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Sourcing what I needed was perfect
Sourcing what I needed was perfect - having it delivered was slightly problematic - not Slurps fault but will definitely use again
14 August 2025
Reply from Slurp.co.uk
Dear Gail,
Thank you for this lovely 5* review.
We are grateful that we could help you resolve the delivery issue, and look forward to welcoming you back soon.
Best Wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Stephen,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer an excellent service!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Awful wrong order sent no refund on…
Awful wrong order sent no refund on next day I paid got my order two days later
10 August 2025
Reply from Slurp.co.uk
Dear Caroline,
We are ever so sorry that there was an issue with your order.
We corrected this as soon as we were notified, the same day it was received, and sent out the correct order for delivery the very next day.
We are disappointed to see the one star review, as we did everything we could to help you in a timely manner.
We do hope you might consider giving us another chance in the future so we can provide the smooth, enjoyable experience you expected.
Kind Regards,
Shari
I had the worst experience- when I…
I had the worst experience- when I ordered I did not even receive delivery details- I followed up with the company and they initially blamed me that they had tried to make multiple deliveries. Only to find out that DPD had not sent anything. I never did get my order so waiting for a refund which allegedly does not include shipping .. the shipping of course was a nightmare. I really had high hopes. Won't be back for sure and I would like my money back.
21 July 2025
Reply from Slurp.co.uk
Dear Caroline,
I’m truly sorry your first experience with us was so disappointing. We never want our customers to feel let down, and I can see how frustrating this must have been.
DPD attempted delivery several times, but when no one was available to receive the parcel, it was returned to our warehouse. A full refund, including shipping, will be processed now and should be back in your account within 3–5 working days.
We do hope you might consider giving us another chance in the future so we can provide the smooth, enjoyable experience you expected.
Kind regards,
The Slurp Team
A happy ending
I found it is easy to browse the site
I have used Slurp before and it has been perfect.
On this occasion there was an error as one of the wines ordered was wrong. However, I have to say that, once I got through to Customer Services, it was dealt with efficiently and very satisfactorily.
I would order from Slurp again.
28 July 2025
Reply from Slurp.co.uk
Dear Celia,
Thank you for your review.
We are pleased we could help you out with the error and resolve it quickly.
We look forward to welcoming you back soon.
Best Wishes,
The Slurp Team
Amazing Website
Slurp had my friends favourite wine ever! It was one of the only places I could buy it from. The delivery was great and it came very quickly. The website is easy to use as well. Highly recommend using Slurp!!
27 July 2025
Reply from Slurp.co.uk
Dear Sophie,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you would high recommend using Slurp!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Really fast delivery and great…
Really fast delivery and great communication of this delivery!
26 June 2025
Reply from Slurp.co.uk
Dear Laura,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered really fast.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Maurice,
Thank you for leaving us this review. We appreciate your feedback.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Terence,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer tremendous choices and super prices.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
easy to order and fast delivery
16 June 2025
Reply from Slurp.co.uk
Dear George,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you found it easy to order.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Great company to deal with..
For starters the price on the deal was fantastic.
The speed of the delivery was 1st class, and the packaging Is so good, we just wish we could send the packaging back.
30 May 2025
Reply from Slurp.co.uk
Dear Mark,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we are a great company to deal with.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Bought this for my dad
Bottle of wine for father's day. In the grand scheme of things, this wine is better than a tree, but not as good as a fire extinguisher - four stars.
8 June 2025
Reply from Slurp.co.uk
Dear Sam,
Thank you for leaving us this review. We appreciate your feedback, and are grateful for the input.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Gina,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a great, prompt service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Best wine
The wine arrived well packed and speedy delivery. The flavour was rich and smooth with hints of ripe fruit. I would definitely consider buying another wine from this store in the future
11 June 2025
Unprompted review
Reply from Slurp.co.uk
Dear Omar,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you enjoyed your chosen wine.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Thank you for adding a card and…
Thank you for adding a card and delivering the present on time! She was thrilled!!!
5 June 2025
Reply from Slurp.co.uk
Dear Sarah,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your friend was thrilled with the gift and card.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Stuart,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer an excellent service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
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