Slyman Bros Appliances Reviews 

258
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I want to provide my heartfelt gratitude & appreciation of the two Slyman delivery personnel (Tyler & Dallas) for their exemplary service in delivering & installation of our three recent appliances.... See more

Rated 5 out of 5 stars

I called about purchasing either a Bosch or KitchenAid dishwasher. Mike helped me weigh the pros and cons of both brands and assisted with evaluating the particular models. Slyman's price was the best... See more

Rated 5 out of 5 stars

I have used Slyman Bros for over thirty years. They are always friendly and include services like old appliances removal for free. The big box stores charge extra for delivery and then even more for... See more

Rated 5 out of 5 stars

Slyman was great, more personal than the big box stores. The salesperson was not only knowledgeable in the products they sold, he also gave us personal opinions and suggestions which I felt were very... See more

Company details

  1. Appliance shop

Written by the company

Home Appliances - Great Prices - Local & Free Delivery - 0% Financing - Huge showrooms with more on display than Lowe's and Home Depot - Trusted since 1965


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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4.8

All reviews

(258)

1 review in the last 12 months

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Rated 5 out of 5 stars

Service and Customer Always Come First

I have had nothing but great experiences from Slyman and I will NEVER go anywhere else. They price match first off so you still get your price and it comes with excellent service. They don't always point you to the most expensive product, they do what's right for you. Dan was super helpful and he'll be my first call for all appliances needs in the future. I haven't had an issue but I have no doubt that if I do, they will help. Thanks!

7 January 2023
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, had items big box stores were out of and had better prices on some of the items as well. Jake was super helpful.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Ian was very helpful and was able to get my order placed. If possible, I’d like to try and shop locally to give business to merchants

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Lance was great

Lance was great! He made sure that the stovetop I was purchasing was available AND would fit in my countertop space. When a modification was required, he was able to suggest a reasonable solution. I will be returning to Slyman Brothers for all my appliance purchases from now on.

9 January 2023
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

I ostensibly purchased a display model dishwasher from the O'Fallon store. Prior to the purchase, I noticed a single, slight dent on the face of the dishwasher and was told the discounted price was reflective of that imperfection. Fine. I can live with that blemish given the price adjustment, bought the dishwasher and had it delivered a few days later. Surprisingly, though, the dishwasher that arrived at my house was NOT THE SAME unit I viewed at the store and intended to purchase. Slyman Brothers delivered a different dishwasher (same make/model as the floor unit, though) that was in significantly worse shape than the unit I thought I was buying. The front of the dishwasher delivered to my house is beat up with multiple dents and scratches. Additionally, one of the leveling legs is broken and the adjoining structural plastic frame is cracked, indicative of the unit being dropped on that leg. I called the store to seek restitution and was told that since my wife - who accepted delivery while I was at work - did not unpackage the dishwasher and note these problems upon delivery, I have no recourse.

Well done, Slyman Brothers. You got me. What a great way to unload open-box, damaged items you want out of inventory. Show the customer a decent-looking floor model, but deliver a different unit that somewhere along the way has become unsaleable unless you can find an idiot like me to take it off your hands using the time-tested bait and switch concept. You should change your advertising tagline to the PT Barnum quote "There's a sucker born every minute." Fortunately for me, though, I learn from my mistakes and will NEVER do business with your company again. Anyone reading this review should follow my lead.

2 January 2023
Unprompted review
Slyman Bros Appliances logo

Reply from Slyman Bros Appliances

Hello Jeff,

We did not deliver a different floor model. We invite you to stop by the OFallon store and see for yourself that the dishwasher you purchased as a floor model is gone and at your house. Since the dishwasher is out of the box, it could have been damaged during transportation.

For a solution, I can order you a replacement foot and new front panel OR a store credit to re-select a new dishwasher. Please email your response to chris@slymanbros.com and I will be happy to get this resolved for you.

Rated 5 out of 5 stars

Mike Orlando - Range Purchase

Hello - Mike was very knowledgeable and honest during our conversation. He listened to what I wanted and about the situation I was in. He made suggestions, checked prices on a couple different options. Given the age of the other appliances we have, it is very possible we’ll need replacements. When the time comes, will look to work with Mike again. Thanks very much.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful

Greeted right away. Cody was very friendly and helpful in picking out a new fridge. Also talked about possible future purchases for replacing other appliances.
So glad we stopped by and chose Slyman again.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Washing Machine

Dan J at the Manchester store was a pleasure to work with in getting the washing machine with the features we wanted at a good price. Next day delivery was even better.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Another addition!!

Cody is awesome. Bought all my kitchen appliances from him back in 2020 and just added a Speed Queen Washer!! He is super knowledgeable and willing to answer any and all questions I had. Will continue buying from, and referring Slyman Bros to all my friends, family and even strangers!!

6 January 2023
Unprompted review
Rated 5 out of 5 stars

I am happy to have bought local rather…

I am happy to have bought local rather than a big box store. Jake is a great face for your business. The delivery service was also very good. Nate was a very nice young man and had the washing machine removed and installed within minutes!! My only regret is that I didn't ask about how quiet the machine would be. I have been using it and it's loud compared to my old machine but now I just shut the door to the laundry room.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Washer/dryer purchase

Colin was amazing. Listened to what my priorities were about an appliance and helped me find exactly what I needed. He had excellent knowledge about the appliances and expedited the delivery!

5 January 2023
Unprompted review

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