A scam avoid it
Yes, it is a scam, avoid it, you cannot go out, only by changing your card. AVOID IT, it happen to me
21 March 2025
Unprompted review
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Dear Smallppt
Dear Smallppt, I need a proof of my purchase
I am writing this review, just because I find it hard to communicate with you.
I need an invoice of my subscription so i can be reimbursed. Why do I need to ask you for an invoice?
4 February 2025
Unprompted review
Reply from Smallppt
Dear user, please contact service@smallppt.com directly. We will send you an invoice after obtaining your relevant subscription information. In addition, you can also download the invoice directly through the payment platform.
Worst powerpoint ai generator
I was trying to use it before thinking about paying the subscription, but the system is slow and rubbish and after putting in all my effort fixing the powerpoint, they doesnt allow you to download it!! trash and also their images is bad really bad!!
7 January 2025
Unprompted review
Reply from Smallppt
Dear User,
Thank you for sharing your experience with us. We are very sorry to hear that your interaction with our service did not meet your expectations.
We are constantly working to improve the speed and quality of our platform, and your feedback on system performance and image quality is invaluable. Regarding the download issue, we understand this must be frustrating, and we would like to clarify or assist you with this process.
To help us resolve your issue and improve your experience, could you provide more details or screenshots of the issue you are facing? Our support team is committed to resolving these issues in a timely manner and ensuring that you receive the most value from our service.
We appreciate your patience and look forward to the opportunity to resolve your issue.
Sincerely,
smallppt customer service team
Bad and slow system
Bad and slow system. Not worth the money.
I signed up and canceled after two days.
I signed up and it took me two days to make a 4 page presentation.
The system crashes and you waste a lot of work hours and then everything is deleted.
worst. Not worth the money.
10 October 2024
Unprompted review
Reply from Smallppt
Dear user, hello:
Thank you for your feedback. At that time, we received your email about the "page stuck" and took your problem very seriously. In order to better understand and solve the problem, we need you to provide relevant screenshots or more details so that we can accurately diagnose and find out the cause. After our internal testing, the system is currently operating normally, so we hope to further analyze whether it is an abnormality in individual cases through your screenshots or other information.
In order to solve your problem as soon as possible, your cooperation is very important, and we hope to receive the relevant screenshots or information you provide as soon as possible.
Thank you for your understanding and support, and look forward to your reply. If you have any questions, please feel free to contact our customer service team at any time, we will serve you wholeheartedly.
Wish you all the best!
Smallppt Customer Service Team
Smallppt are setting customers up in…
Smallppt are setting customers up in what appears to be a fraudulent scheme. I purchased the service for a year. I did not receive any email on how to access my account. When I tried to access the account that I had paid for using the website , I was asked if I wanted the one year service which I had already paid for. Of course I said yes and was recharged the same amount of the yearly subscription using the same credit card information through PayPal that I HD provided the day before without asking for any credit card information again or the CCV number. They have no phone number to contact them and I had to call PayPal to place a complaint which PayPal denied since smallppt provided two different transactions on separate dates, As of today I have paid twice for the same service and I have not been reimbursed for paying twice. PayPal is washing their hands when it is evident that I have payed for two subscriptions for the same service. Only way to communicate with them is via email . I requested they cancel my subscription with a refund of my double payment and nothing yet. This all happened between Aug 29 and 30 2024 when I immediately notified Smallppt of the double charge. Today I received denial of my claim from PayPal . So twice the payment for sane service and no refund. Good luck with these kind of business practices.
7 September 2024
Unprompted review
Reply from Smallppt
Dear user, hello:
First of all, please allow us to apologize for the inconvenience caused to you. We understand that you may feel confused or even uneasy during use, which is definitely not the service experience we want you to experience.
After verification, we found that you used mailbox A and mailbox B to register and purchase the Smallppt service respectively, and paid for two orders. Subsequently, you filed a dispute with the bank for both orders. For merchants, this situation is usually regarded as an abnormal transaction, so we need to respond and handle it according to the dispute process. During this process, you sent us feedback via email and raised concerns that we may have "set up fraud to cause you to pay repeatedly." We attach great importance to this and would like to take this opportunity to clarify it with you.
We have always been committed to providing users with a safe and reliable service platform and always put user rights first. We deeply regret this situation and hope to communicate with you frankly and help you solve the problem as soon as possible.
Thank you again for your patience and understanding. If you have any questions or need further help, please feel free to contact our customer service team, we will serve you wholeheartedly.
I wish you a happy life!
Smallppt Customer Service Team
I would stay away from this site
I would stay away from this site - it's an absolute scam! Once you take on a subscription, you cannot get out of it. There is no link or any answer in the FAQs about where to go to cancel a subscription. Once you log in into their site after making a payment, you cannot access the account management menu anymore. Also, they never announce the next payment, which is a normal business practice by reputable companies. I had to cancel my bank card to stop them collecting payments. Stay away from this page!
19 August 2024
Unprompted review
Reply from Smallppt
Dear user, hello:
First of all, we sincerely apologize for the problems you encountered. We always follow transparent payment rules. You can go to: https://smallppt.com/terms-conditions for details
Smallppt is a team dedicated to providing users with efficient tools. If you are willing to communicate again, we hope to have the opportunity to solve your problems and restore your trust. Thank you for your criticism, which will motivate us to continue to improve.
Wish you all the best!
Smallppt Customer Service Team
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