This is the 2nd time I’ve attempted to write positive comments about the help and support I received from a representative who identified himself as “Klaus” following a problem with a new SAKER Min... See more
Company replied
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See what reviewers are saying
My product wasn't working properly. I contacted customer service the next day, and they looked into my concern. The customer service team quickly came to a resolution and resolve to my issue right awa... See more
Bought the wild tornado drain cleaner ..sadly the advertisement is wrong..it DOES NOT unclog drain. After 3 tries I sent email requesting return instructions .sent email 10 days straight finally went... See more
Company replied
The product was not good. It was flimsy and subpar quality and with the blade it would not cut a 1/4 " weed stem. However, their customer service was amazing! They responded to my complaint immedi... See more
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Company details
Written by the company
Unique gifts, home furnishings, wedding gifts, christmas gifts, unique birthday gifts, wedding gifts, Christmas occasion gifts, outside garden decor, bathroom decor, garden gift, lakeside,home kitchen decor, children's toy gifts, houseware gifts, fashi...
Contact info
Beverly Park Ct 68, 90210, Beverly Hills, American Samoa
- customer@smartsaker.com
- www.smartsaker.com
Breach of guidelines
I'm very satisfied with customer…
I'm very satisfied with customer service and prices here are the best.
15 January 2026
Unprompted review
Reply from Smartsaker
Dear Daniel,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I ordered three items and only two…
I ordered three items and only two showed up. I received an email telling me all items had been delivered. When I said they were not, I received a very prompt response and within a day the missing item was shipped.
14 January 2026
Unprompted review
Reply from Smartsaker
Dear Oscar,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I just saved 50% of the cost of the…
I just saved 50% of the cost of the handy dual blade tool - portable foldable double-sided saw and can't wait to get it.
15 January 2026
Unprompted review
Reply from Smartsaker
Dear Hunter,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Found exactly what I needed on their…
Found exactly what I needed on their website. Highly recommend Smartsaker!
14 January 2026
Unprompted review
Reply from Smartsaker
Dear Grace,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I ordered the belt assistant that was…
I ordered the belt assistant that was supposed to come in a pair,black. I only received 1. This not what I ordered.
21 January 2026
Unprompted review
Reply from Smartsaker
Dear Thomas,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Saker is a fraud. What a rip off. Do not take the chance & get ripped off.
I order a set of 4 Saker funny props glasses after seeing a video ad. They looked cool, automatically eyelids open & closing electronically. Wow, after waitng 6 weeks to arrive from China, firstly I only got 3 pair of glasses. But the big fake rip off is the stings hanging down from the glasses that you have to pull to get the eyes to blink. The ad I saw even showed a dog wearing a pair & the eyes blinking. What a fraud, false advertising, & a total rip off. Lesson learned-Do not buy anything from Saker ever again.
UPDATE- I sent an email to Saker complaining about the product & THE SAME DAY I was given a full refund. That is good customer service. I will upgrade my rating to a 3, it's still a misleading ad but they did the honorable thing.
20 January 2026
Unprompted review
Reply from Smartsaker
Dear Steven,
Thank you for updating your review. We sincerely apologize that the product did not meet your expectations and for any confusion caused by our product description.
We appreciate your recognition of our customer service and your honest feedback. Your comments have been shared with our product and listing teams, and we will continue to review and improve both product quality and advertising accuracy.
If you ever need anything in the future, we’re always here to help.
Saker Support Team
I ordered two items from smartsaker and…
I ordered two items from smartsaker and have not received them yet and have not received a refund of my money
20 December 2025
Unprompted review
Reply from Smartsaker
Dear James
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
Do not buy from this company
Do not buy from this company, if you have a problem they will ignore you, I have tried since right after Christmas and there has been no response at all, they sell junk
20 January 2026
Unprompted review
Reply from Smartsaker
Dear Diane,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
We ordered the thin rip jig for a table…
We ordered the thin rip jig for a table saw and did not receive the product. We sent an email to the customer service address provided and received an automated response that they would look into the the order, we never heard from them and sent a second request and received the same automated response. Still no product and our charge card was charged. A dispute has been filed with the charge card company. I will never do business with this company again.
11 January 2026
Unprompted review
Reply from Smartsaker
Thank you for your feedback, Rick. We sincerely apologize for the inconvenience caused by not receiving your product and the delay in our response. Unfortunately, we couldn’t locate your order with the information provided. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can investigate the issue and resolve it quickly to your satisfaction.
Very easy ordering
Very easy ordering, Great Prices. Can't wait to receive my order.
6 January 2026
Unprompted review
Reply from Smartsaker
Dear Eliza,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I had a question for customer service…
I had a question for customer service and got a quick response. I have ordered several products and have been happy with the products.
4 December 2025
Unprompted review
Reply from Smartsaker
Dear Hana,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
It's been over a month since I placed my order!
I placed an order on 12/11/2025 and was, of course, immediately charged for it. Today (1/15/2026) I still haven't received my item! It seemed to have been shipped from the US, went to China (stayed there for about 10 days), finally arrived in Chicago on the 1/12/2026 and now it says "USPS Awaiting Item."
I have repeatedly reached out to the company and NOT A SINGLE PERSON has responded. All I get in response is" Request Received."
If you want your item in a timely manner, I recommend ordering from another company!
11 December 2025
Unprompted review
Reply from Smartsaker
Dear Justine,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Ordered a retro device on 11/19/25 and…
Ordered a retro device on 11/19/25 and have NOT received it.
19 November 2025
Unprompted review
Reply from Smartsaker
Dear Jams,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
I placed an order on 12-15 for a retro…
I placed an order on 12-15 for a retro game set and still haven't received the order or communication back on my emails. Looking for a refund. I feel scammed.
14 January 2026
Unprompted review
Reply from Smartsaker
Dear Brian,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
No response to inquiries
No response to inquiries. Have not received my order that was placed 12/17/25. Have sent inquiries about my order with no response. Very frustered!!!!
13 January 2026
Unprompted review
Reply from Smartsaker
Dear Michelle,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Hoping the items that I ordered are as…
Hoping the items that I ordered are as good. As they look. Thank You.
1 January 2026
Unprompted review
Reply from Smartsaker
Dear Ethan,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
SMARTSAKER IS A SCAM!!
Ordered an item December 11th 2025 for a Xmas present, received a confirmation email from Smartsaker regarding the order AND still as of today Jan 10th 2026, I still have not received my order! I also sent them an email quite a while ago regarding this and no reply. I went to Facebook today, found a phone number but once it is dialed it goes to busy signal. What a joke!! I didn’t even want to give them one star!
10 January 2026
Unprompted review
Reply from Smartsaker
Dear Karla,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Doing the right thing
I wrote a review 5 days ago about Smartsaker but since then Smartsaker apologize for what went wrong and found and sent my order and refund me. Thank you Smarksaker for doing the right thing , I am good now
10 January 2026
Unprompted review
Reply from Smartsaker
Hi Keith,
Thank you for updating your review. We’re glad we were able to resolve the issue and make things right for you. If you ever need anything in the future, we’re always here to help.
Saker Support Team
I bought portable christmas trees
I bought portable christmas trees, They looked very nice in the photos however the acutal product was cheaply made and did not hold up well in the time I had them displayed.
2 December 2025
Unprompted review
Reply from Smartsaker
Dear Rod,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a photo of the product. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Tried to cancel my order before they…
Tried to cancel my order before they sent if off. I mean 2 days after ordering it. No reply to my cancellation request and the item is delivered after 2 weeks. Tried to get in touch again to see if it can be returned - no one is replying to my email . The worst company I have ever purchased from !!!!!
8 January 2026
Unprompted review
Reply from Smartsaker
Dear customer,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
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