Staff (Mike) was pleasant and very helpful. He understood my needs and showed a couple different spaces making the decision easier. Paperwork was well organized for smooth faster processing. The sp... See more
Company replied
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I have been a tenant for over two years and I have had a wonderful experience. Staff is very professional. The building is very clean, quiet, and well maintained. It is centrally located and right o... See more
Company replied
It would be great to be able to access the facility on a holiday. I am a new customer and I showed up yesterday with a full Uhaul truck only to find the gates locked. I'm a very busy person and someti... See more
This place is so convenient, CLEAN and welcoming. Perfect place to put your things in a safe spot and also is easily accessible along with a great price. If I ever need to come find a place for a... See more
Company replied
Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
1000 W 6th St., 90017, Los Angeles, California, United States
- 213-481-1010
4.7
Excellent
26 reviews
Hasn’t replied to negative reviews
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The professional attitude and service …
The professional attitude and service by the employees was outstanding. Very clean, safe and secure.
13 August 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Deserves the Best of the City award
Staff (Mike) was pleasant and very helpful. He understood my needs and showed a couple different spaces making the decision easier.
Paperwork was well organized for smooth faster processing.
The space was nice, clean, temperature controlled, and easily accessible.
Staff on duty was available immediately to help and to answer questions.
10 June 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
It is a wonderful self-storage
It is a wonderful self-storage. The staff was very helpful to walk and show me some of the storage sizes to decide on. Thank you
11 May 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Guide did a great job and helped us…
Guide did a great job and helped us find the right unit.
10 April 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you, Drew! We really appreciate your 5-star review and the recognition of our professional and courteous staff.
Amazing help from employees!
21 March 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Great and easy experience
Great and easy experience, friendly staff. Reasonable pricing as well.
17 February 2023
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Reply from Smart Self Storage - Los Angeles Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Definitely a 5 star rating
Definitely a 5 star rating. I was unable to talk when i needed to rent a unit and they were able to chat online in order to take care of rental contract .
26 February 2022
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Trusted Storage
had to store some stuff before i move in to a new place a few weeks ago. had great facilities and staff were helpful. Great job!
17 February 2022
Unprompted review
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
I been customer for self storage LA…
I been customer for self storage LA they excellent business company . Iam satisfied cause they treat customers with respect they well train and the job is well done never had a problem for last over ,5 yrs or more can't remember exactly but as customer I recommend to all who need a good safe place secure to put their belongings for storage the prices are good 👍 I wish the happy holidays and wonderful Christmas 🎄 2021 with families God bless
13 December 2021
Reply from Smart Self Storage - Los Angeles Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Best Storage in Downtown Los Angeles !!
I have been a tenant for over two years and I have had a wonderful experience. Staff is very professional. The building is very clean, quiet, and well maintained. It is centrally located and right off the freeway. There is plenty of parking and walking distance to the metro train and buses. Thank You Los Angeles Self Storage and keep up the good work !! :0) I highly recommend this storage.
7 December 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
This place is great
This place is great! The staff is super helpful and the facility is very well maintained.
8 November 2021
Reply from Smart Self Storage - Los Angeles Self Storage
We really appreciate the kind sentiment. A pleasant experience at Los Angeles Self Storage is what we provide for all of our customers and we are glad you experienced the same.
The perfect place for storage
The place is very clean and the staff is friendly and helpful. I would fully recommend this place as it was a life saver for me. The prices are very reasonable and the place is secured with a code to get in and out. They have been a life saver for me because everything was piling up in my studio. Thank you again to the staff.
2 November 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Moses, your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
GREAT PLACE FOR YOUR STORAGE NEEDS!
This facility is clean and secure and the people who work here are very helpful, and caring.
24 August 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Best Storage Ever
This place is so convenient, CLEAN and welcoming. Perfect place to put your things in a safe spot and also is easily accessible along with a great price.
If I ever need to come find a place for a storage I will definitely come back here.
13 August 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Dawn, thank you so much for your kind words and business. We are truly thankful for your trust in selecting Los Angeles Self Storage as your self storage facility. Wishing you an amazing day, and please do not hesitate to reach out at any time if we can be of assistance. We are always here for you and all of our customers!
More Than Satisfied!
Everyone is super friendly and helpful. They even gave me advance notice on a bigger space becoming available. All prices are totally reasonable and the location/hours are great.
12 August 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Great Service!
Fast, easy, extremely professional, and secure! Awesome walk-thru and explanation. Definitely recommend.
9 August 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you so much for your kind words, Samantha. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Los Angeles Self Storage.
I felt it was easy to rent here
I felt it was easy to rent here. It’s clean. Secure. The staff are really reliable too. Mike even held a unit for me since it was late in the day and I did not want to pay for a day I couldn’t move in. Lily is very helpful too. It’s really secure. You cannot access any floor but your own floor with the elevator code. There ARE RESTROOMS on the premises too so you can get your job done without leaving.
24 May 2021
Reply from Smart Self Storage - Los Angeles Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Very efficient service and pricing
Very efficient service and pricing. Clean storage unit and facility, hard to come by.
10 May 2021
Reply from Smart Self Storage - Los Angeles Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
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