Smart Hospitality Supplies Reviews 194

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fast, Helpful and Excellent service every time! We have used Smart Hospitality supplies for all our menu requirements over the last 3 years. The menu's are very good quality and have been key to... See more

Rated 5 out of 5 stars

We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arriv... See more

Company replied

Rated 2 out of 5 stars

I have used these guys for many years. Unfortunately my latest order from start to finish was disappointing from a customer service point of view. Errors in printing (not completely their fault) bu... See more

Company replied

Rated 4 out of 5 stars

At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really respon... See more

Company details

  1. Promotional items

Information provided by various external sources

The UK’s leading name is Hospitality Products and Supplies, Restaurant, Bar, Table Top Presentation, Hotel Guest Room, Venue Marketing & Promotional Items. In addition we are the trusted name in the supply of Back Of House Equipment, Kitchen Equipment, Cleaning & Disposables, Furniture and much more.


Contact info

3.8

Great

TrustScore 4 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great products, prices and Service

Ordered some menus, wine lists in the summer great service, just before Christmas I rang Philippa and ordered some crockery and again service and products.
Will definitely be using again and again

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Efficient and excellent workman ship on …

Efficient and excellent workman ship on the products we ordered. I can say that we would be very happy to use this company again. The sales/customer service is top notch and lead time very reasonable.

6 December 2017
Unprompted review
Rated 5 out of 5 stars

I ordered 150 leather drinks menus and …

I ordered 150 leather drinks menus and 200 food menus holders which needed to be ready in 4 weeks for a very last minute bar launch. The service i received was first class in ensuring these menus were made and with me on time for our launch. I cannot recommend them enough!

Tom Lawson
Marketing Manager
Smokin Bar & Kitchen

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Ordered leather A5 menu covers with …

Ordered leather A5 menu covers with inserts and embossed logo. Arrived within expected delivery timescales and very happy with the product. Sam was most helpful and very patient as we made our decision and responded to our queries promptly. No hesitation in recommending company and Sam.

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Above ad Beyond

Absolutely blown away with the service and product we received from Smart. Sam was amazing with us and couldnt have been more helpful. will use again very happily

Simon Soar
General Manager
Cow and Lobster - Jersey

5 December 2017
Unprompted review
Rated 4 out of 5 stars

We ordered some guest information …

We ordered some guest information folders for our hotel. Ordering was quick and the folders looked great. It did take a month between ordering and delivery, which would have been fine because they were personalised, but I would have liked an updated to tell me when to expect them (I asked twice but got no reply)

15 September 2017
Unprompted review
Rated 5 out of 5 stars

Very Pleased

Efficient, professional and attentive service given by Harjit. Highly recommended. Would use again.

Andrew Berridge
General Manager
The Stag and Huntsman Inn

23 August 2017
Unprompted review
Rated 5 out of 5 stars

Sam was very efficient and helpful

Sam was very efficient and helpful. She went on holiday but even then everything was passed on to colleague and dealt with accordingly.
All staff were extremely friendly and sorted out any issues we had promptly.

Would definitely recommend Smart to anyone!

22 August 2017
Unprompted review
Rated 5 out of 5 stars

high recommended

Hi,

Placed a big order and dealt with Samantha who got back to me very swiftly to make the whole experience so easy from the start.

highly recommended,

22 August 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very easy to work with, helpful service, bespoke and excellent quality items received.

Alex Mitchell
Designer
Liberty Wines
.

28 July 2017
Unprompted review
Rated 5 out of 5 stars

Menu Holders

Our menu covers arrived yesterday and I cannot stress highly enough how good they look and feel! I am so pleased and I know the client will be too. I have bookmarked your website and shall definitely be giving you some more business in the future. I am just disappointed I didn’t order an extra one so I have one here to show other clients in the future.

19 June 2017
Unprompted review

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