SmartyMe App Reviews 4,938

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,699 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its engaging content, ease of use, and effectiveness in skill development. Many highlight the detailed explanations, practical applications, and the overall seamless user experience. The customer service team receives frequent commendation for their quick responses, helpfulness, and understanding approach to resolving issues. However, some customers also noted that the app's content could be too basic for their learning needs or that it occasionally experienced glitches, such as forgetting completed sections. A few other people also felt that having human-led lessons would enhance the learning experience, especially for certain communication topics.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, well-designed, and... See more

Application

Users describe positive interactions with the app, praising its effectiveness, ease of use, and informative... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Response time

Customers consistently note positive experiences with response time, with many praising the promptness and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their politeness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My interest in this app keeps growing. Improvements are needed. I mentioned in an earlier assessment that audio vs. read is unbalanced. Smartme replied that I need to contact them to direct me where a... See more

Company replied

Rated 4 out of 5 stars

I was confused and angry about how I had ended up in a repeat subscription situation for 3 months out of the blue. I cancelled the subscription immediately and contacted via their help email. Nikki wa... See more

Company replied

Rated 4 out of 5 stars

Interesting concept! Would love humans to do the teaching is the only thing. If you have spare moments in your day, I’d highly recommend you upskill yourself and get on the app. Customer service tea... See more

Company replied

Rated 4 out of 5 stars

The content is great! The biggest improvement would be to have an actual person lead the lessons—especially the ones on eloquent speaking or communication. Listening to AI voice loses the punch.

Company replied


Company details

Written by the company

Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!


Contact info

4.1

Great

TrustScore 4 out of 5

5k reviews

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Rated 5 out of 5 stars

So far, so very good!

It’s early, but running through the electricity training for beginners is impressive. The explanations work extremely well for the laymen, but the interactive, cognitive sandbox used to create simple closed/open circuits is priceless. It really increases retention in a way that helps you troubleshoot issues in the field working in the trades. Nothing runs with out power, electricity is gigantic and always will be. This is a tool I can train with, but also reference in the field using courses completed and the dictionary tool on each topic and units at work. Appreciate this app very much so far!
Thanks guys! Truly. From an old dog learning new tricks!!

27 May 2026
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Reply from SmartyMe App

It's fantastic to hear how well the training is working for you! We're delighted that the interactive circuit tools and clear explanations are enhancing your learning journey and practical application in the field. Your thoughts mean a lot, and it’s great to support you as you tackle new challenges!

Rated 3 out of 5 stars

Overview

Some of the modules are very in depth. However some are just text with not well thought out content.

27 May 2026
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Reply from SmartyMe App

Hi there, Ellie here, Head of Customer Care at SmartyMe. That unevenness - some modules genuinely deep, others feeling like underdeveloped text - is useful to know. Could you email me at tp.ellie@smartymeapp.com with which modules felt light? I'd like to pass specifics to the content team.

Rated 3 out of 5 stars

Useful

Useful. But more suited to US business environment than UK I feel.

27 May 2026
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Reply from SmartyMe App

Hi Christopher, Ellie here, Head of Customer Care at SmartyMe. Fair flag - a lot of the business examples do lean American, and broadening that to cover UK context properly is something worth passing to the content team. If you'd like to share which modules felt most off, drop me a line at tp.ellie@smartymeapp.com and I'll make sure it lands with the right people.

Rated 5 out of 5 stars

The flame work is great

The flame work is great
Great lessons and exercises to get to the goal

27 May 2026
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Reply from SmartyMe App

It's wonderful to read your positive feedback about the flame work and lessons! Your enthusiasm for the exercises really motivates us. We're excited to keep providing great content to help you reach your goals!

Rated 5 out of 5 stars

I love to read

I love to read, to expand my knowledge and enjoy the quickness of the presentation. It’s fun. It’s entertaining. It’s thought provoking. It’s random. It’s surprising. What’s not to love?

27 May 2026
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Reply from SmartyMe App

It's wonderful to know how much you're enjoying your reading experience! Your enthusiasm for expanding knowledge and the entertaining nature of the content is exactly what we aim for. Keep diving into those thought-provoking and surprising reads!

Rated 3 out of 5 stars

Good and a bit weak in some areas

Good so far. The communication skills focuses on facts vs beliefs which is good but it lacks what is needed to de escalate arguments. On the other hand, I appreciated the audio when it came to the eloquent speech section because I could listen as I did the dishes and it made my experience more enjoyable and I saved time.

27 May 2026
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Reply from SmartyMe App

Hi Savina, Ellie here, Head of Customer Care at SmartyMe. Really glad the audio option made the eloquent speech section work for you - doing the dishes while learning is exactly what it's there for. The de-escalation gap is useful feedback for the content team. If you'd like to share which course it was, drop me a line at tp.ellie@smartymeapp.com and I'll pass your notes along.

Rated 3 out of 5 stars

These paradoxes allows me to start…

These paradoxes allows me to start thinking in a more rational way considering the situation in a more logical manner

27 May 2026
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Reply from SmartyMe App

Thinking more rationally and approaching situations with more logic is a genuinely valuable shift - glad the paradoxes are sparking that, Elaine. If there's anything holding the experience back from a higher rating, I'm at tp.ellie@smartymeapp.com - happy to help.

Rated 5 out of 5 stars

Learning new and applicable things

Learning new and applicable things

26 May 2026
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Reply from SmartyMe App

It's fantastic to hear that you’re discovering new and applicable things! This motivates us to keep delivering enriching content for our users. Keep enjoying your learning journey!

Rated 3 out of 5 stars

I like the scenarios

I like the scenarios, but there is no lesson or encouragement for how to approach these conversations before hand.

26 May 2026
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Reply from SmartyMe App

Hi there, Ellie here, Head of Customer Care at SmartyMe. Really fair point - having the scenario without any framing or prep beforehand does make it harder to engage with properly. That's a useful content note and I'll pass it along. Drop me a line at tp.ellie@smartymeapp.com if you'd like to share which course it came from.

Rated 3 out of 5 stars

Good

All good... Satisfactory

26 May 2026
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Reply from SmartyMe App

Satisfactory is a start - if there's anything we can do to make it more than that, I'm at tp.ellie@smartymeapp.com. Thanks for sharing!

Rated 4 out of 5 stars

Easy to follow

The app teaches you simple steps to improve your speaking tactics from small talk to public speaking.

26 May 2026
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Reply from SmartyMe App

It's great to know you find the steps easy to follow - we're glad the app is helping you improve your speaking skills from small talk to public speaking! Keep enjoying the journey!

Rated 5 out of 5 stars

Practical and simple

The practicality and simplicity of all the lectures and application allowed me overstand, all the electrical and othe topics SmartyMe has to help make learning easy and enjoyable. Thank you team SmartyMe

JAM

26 May 2026
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Reply from SmartyMe App

It's great to hear that the app has made learning enjoyable and straightforward for you! Your appreciation for the educational content motivates our team to keep delivering amazing experiences. Thanks for sharing your thoughts!

Rated 5 out of 5 stars

I’ve needed this

I have enjoyed listening and the lessons

23 May 2026
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Reply from SmartyMe App

It's great to know you're enjoying the lessons and finding the content helpful! We’re excited to keep bringing you more engaging experiences.

Rated 5 out of 5 stars

I believe that the explanation is very…

I believe that the explanation is very “wordy”, I may be that way because you are looking at rookies who do have much experience .

26 May 2026
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Reply from SmartyMe App

We appreciate your thoughts on the explanations provided! It's important to us that all users, regardless of their experience level, find the information accessible and clear. Your insights help us enhance our content!

Rated 3 out of 5 stars

In some it is too basic

In some it is too basic, in others it glosses over technicals

26 May 2026
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Reply from SmartyMe App

Hi there, Ellie here, Head of Customer Care at SmartyMe. That uneven balance - too introductory in some places, then glossing over the technical side in others - is exactly the kind of feedback the content team needs to calibrate better. Could you email me at tp.ellie@smartymeapp.com with the course name? I'd like to pass your notes along properly.

Rated 5 out of 5 stars

Valuable

Photos of all correct geuster would help understanding the body language better

26 May 2026
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Reply from SmartyMe App

We’re glad you shared your suggestion about incorporating photos to enhance understanding of body language - it’s a great idea! Your engagement with our content is fantastic, and we’re always looking for ways to improve. Stay tuned for updates!

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