Smileprint Reviews 

380
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Smileprint was the only site that had the font I wanted for my business cards, at a very competitive price. Delivery was reasonably fast (4/5 business days) and the cards and correspondence cards wer... See more

Rated 5 out of 5 stars

This is my second order, which is already a sign... Very good quality paper, round corners look fab, colors are beautiful and even the delivery to Paris is no longer than from any France based sup... See more

Rated 5 out of 5 stars

It's the 3rd time I order visit cards with my own design, a quality thick and high gloss paper. Explanations to upload and manage your work are clear and simple on the web site. Sure I wont change... See more

Company details

  1. Prints and signs store

About Smileprint

Information provided by various external sources

Smileprint Qualité garantie

Nous nous engageons à vous fournir des produits d'une qualité optimale à des prix défiant toute concurrence. C'est ce que nous appelons la "promesse de qualité". Plus que de belles paroles, notre engagement se reflète à travers nos actions et notre manière de faire qui sont à la hauteur de notre renommée : celle de Smileprint.

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Contact info

5.0

Excellent

TrustScore 5 out of 5

380 reviews

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5.0

All reviews

(380)

1 review in the last 12 months

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Rated 1 out of 5 stars

Zero Service ?????

Hello,
We have not received our cards!

We remind you that we have made ​​two requests of split shipments:

Item 1
Sending to 24.32 euros + 9.95 + post for a case to 9.95 euros = 44.22 euros or 53 Swiss francs

Point 2
The other nornal sending to 24.32 euros plus post to post = 4.97 euros 29.29 euros or 35.14 Swiss francs


This separation of amounts and shipments, we avoid fresh positions and excessive clearances. Thus, the last command of spring arrived promptly and without charge.

***

If, however, you put in each order of 200 cards, you put the total amount of payment and invoice to 86.00 euros.
You have made a mistake because it does not fit the package sent either point 1 and point 2 separately as stipulated in the order

In doubt end up with bad news posts, it is out of the question for us to get together to pay surplus nearly 50 Euros opening parcels and customs because you have not done your job correctly.

You can not put a total bill of 86 euros in a pack of 200 cards! It is illogical and in addition to paying the station for two separate packages ...

Please take note of the above and accept the expression of my best regards.

Yours
Prof. Bruno Verdi

2 October 2013
Unprompted review
Smileprint logo

Reply from Smileprint

Dear Bruno,

We are sorry to hear about the issues you have experienced with your Smileprint order. A member of our customer service team will be in contact with you soon to help resolve the problems.

Best Wishes,

The Smileprint Team

Rated 4 out of 5 stars

Very good product, postage is a problem

Good and quick service, reliable product, quick despatch but disappointing postage times (over 15 days for delivery to Greece). By the time the order arrived I have already had my business cards printed by another service.

30 September 2013
Unprompted review
Rated 5 out of 5 stars

Just great

This is my second order, which is already a sign...
Very good quality paper, round corners look fab, colors are beautiful and even the delivery to Paris is no longer than from any France based suppliers.

I would definitely recommend if your looking for professional business cards that do look professional at an affordable price.

21 August 2013
Unprompted review
Rated 5 out of 5 stars

Great company - I would definitely recommend it

Smileprint was the only site that had the font I wanted for my business cards, at a very competitive price. Delivery was reasonably fast (4/5 business days) and the cards and correspondence cards were exactly what I wanted.
Good choice of paper and fonts, and it's really easy to make repeat orders.

6 August 2013
Unprompted review
Rated 5 out of 5 stars

quick and quality work

It's the 3rd time I order visit cards with my own design, a quality thick and high gloss paper. Explanations to upload and manage your work are clear and simple on the web site.
Sure I wont change for the next project.

30 June 2013
Unprompted review
Rated 2 out of 5 stars

Very poor quality printing

Not really happy and will probably bin this run of business cards (Carte de visite). The print quality is terrible. Even though the 240dpi resolution file was sized correctly to their recommendations, the printing is ghosting with yellow fringing, turning the blacks in to browns. Very flat looking card, although this probably means I should have upgraded to a better quality.
I will provide feedback and see if they respond. That would then be a better result.

REPLACEMENT BATCH WORSE THAN THE ORIGINALS
IN THE BIN AGAIN?
I think it is perfectly acceptable to occasionally make a mistake. These guys did with my last order and gave me an unacceptable product. However, after contacting them, they handled the complaint very seriously, very quickly and very well. I was impressed and delighted that they were reprinting the business cards after agreeing they had been printed out of register. All was good. Until today. I just received the replacements and I have to say they will be going straight in the bin. Really really disappointed. I was looking forward to the problem being rectified. We checked the files with the consultant and all was good.
Trimming not square, black smudged on to white on loads of cards, black areas have ink scraped and rubbed off. Looks nasty. In the bin again. Disappointing.

31 January 2013
Unprompted review
Smileprint logo

Reply from Smileprint

Hello,

We are so incredibly sorry about the problems with your order. Someone will be in contact with you to have a reprint organised for you as soon as possible.

Sorry for any inconvenience this has caused you.

Rated 1 out of 5 stars
Smileprint logo

Reply from Smileprint

We are sorry to hear that your cards did not arrive with you on time. We would gladly like to get in touch with you to solve this issue.

Rated 5 out of 5 stars

Amazing Service!

this is an amazing service!
i ordered business cards and they never arrived (i chose the postal delivery), after i explained the urgency to the customer service. They immediately printed for free a new set of busienss cards, and gave me a 50% discount on sending through an express service.
and i got my card on the same day of my travel !

i cannot but appreciate this!

22 September 2012
Unprompted review
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