I bought two hoodies that looked just like the pictures showed. They feel like high quality. Thicker but breathable. I got alot of email updates and the package was in good condition upon arrival. Ver... See more
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See what reviewers are saying
Everything I ordered has got excellent quality.
Hi I returned some items from an order I had placed, to get a refund but still have not received a refund yet. The products themselves were not bad at all. The order delivery was late at first p... See more
Super Material Top Uwe du machst das Super 👌👌
Company details
Written by the company
Alles für Sport- und Freizeitbegeisterte. Hoodies, T-Shirts, Tanktops, Trainings- und Laufhosen, Boxershorts, Mützen, Handschuhe, Taschen, etc. Smilodox ist ein junges, inhabergeführtes Sport und Freizeitartikellabel aus Hamburg. Unser Ziel ist es, ...
Contact info
Max-Brauer-Allee 48, 22765, Hamburg, Germany
- 040 88167933
- support@smilodox.com
- www.smilodox.com
4.5
Excellent
12K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Happy customer :)
I bought two hoodies that looked just like the pictures showed. They feel like high quality. Thicker but breathable. I got alot of email updates and the package was in good condition upon arrival. Very happy with the service and items :) Delivery was about a week long to Belgium.
2 April 2025
Reply from Smilodox
Hey,
thank you so much for your detailed feedback! We’re thrilled to hear that you’re happy with the quality of the hoodies and that the delivery to Belgium went smoothly. It means a lot to us that our service and updates met your expectations. 😊
Best regards,
Your Smilodox Team
Bad Service
Bad Service. No answer, waiting for my reimbursement since 8 weeks.
No Mail, No Call, Feels like scam.
12 February 2024
Unprompted review
Do not recommend.
Do not recommend.
I ordered on the 27th November and i am yet to receive it, which is fine considering the time of year, however there is absolutely no communication from smilodox and they state 4-6 days for dispatch (or did when i ordered).
Hope if/when the order does arrive it was worth the wait.
27 November 2023
Unprompted review
Reply from Smilodox
Hallo Andreas,
vielen Dank für Deine Bewertung!
Die Kundenzufriedenheit steht bei uns an oberster Stelle und wir möchten natürlich, dass Du mit Deinem Produkt glücklich bist 🙂
Bitte schreibe mir eine Mail an sc@smilodox.com, damit ich Dein Anliegen umgehend bearbeiten und das Problem lösen kann.
Ich freue mich von Dir zu hören und wünsche Dir einen fantastischen Tag 💪🏼
Viele Grüße
Saskia von Smilodox
Ales in allem ok.
1 February 2023
Tip top 👍🏻✌🏻
20 January 2023
Team Smilodox!
3 January 2023
I received it in time very good quality
14 December 2022
Alles Super klasse toll
11 December 2022
I love the zip hoodie and leggings!
6 December 2022
Everything I ordered has got excellent…
Everything I ordered has got excellent quality.
28 November 2022
Top quali super Angebote 👌🏽
27 September 2022
Borz for the win!
5 August 2022
In my eyes
In my eyes, service aims to make life difficult. First time i habe such a bad experience.
4 August 2022
Unprompted review
Reply from Smilodox
Hallo Der Killerhamster,
vielen Dank für Deine Bewertung.
Gern würden wir dies einmal genauer besprechen wollen.
Bitte schreibe uns hierzu einmal eine Mail an support@smilodox.com.
Liebe Grüße
Team Smilodox
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