Scam!!!!
2 months, paid for signed tracking and no tracking number received in that time let alone what I ordered. SMOKELOUD SCAMS CUSTOMERS AND IGNORES ANY ENQUIRIES RELATED TO MISSING ORDERS. £17 is a lot of money to pay for absolute naf all.
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2 months, paid for signed tracking and no tracking number received in that time let alone what I ordered. SMOKELOUD SCAMS CUSTOMERS AND IGNORES ANY ENQUIRIES RELATED TO MISSING ORDERS. £17 is a lot of money to pay for absolute naf all.
If you're like me, you came online after/before your purchase to see terrible reviews online; please know that if you're calling the correct number, you will be fine. I ordered on Monday a 300mg grape Kush CBD pen, unfortunately I received the wrong flavor, but at least it arrived as early as Wednesday morning.
I was worried the negative reviews were true, but it seems no smoker cares to leave a positive review after a positive experience; this company deserves a better image than the slander it has received online since I called just an hour after my order, mentioning the reviews, and they shrugged it off and even tracked my order with royal mail for my own piece of mind. THANK YOU SMOKELOUDUK.
I am waiting on my order and got no shipping confirmation after 4 days will be changing review once order has arrived . I even paid for faster shipping. Emailed and called them multiple times and got no reply for days
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