SMOK Reviews 

Bought the RPM 4 in December 2022 used it as a back up maybe 20 times now it won't turn on at all it charges. 6 month warranty and they won't help at all. I have purchased Novo, Novo x , Novo 4, Novo2 and love their devices not anymore I will find another company

The smok novo 5 is the worst vape iv ever owned. Brand new pods completely empty into your pockets if tipped over slightly, it constantly spits juice no matter the settings. Overall 2/10 dont waste your money

Used to be a religious user of the Smok Acro. Had 4 devices total. After the first the quality has gone down drastically. First model worked for a year and half. On my 4th device now and it’s lasted 1 month. My second decide lasted a 5 month backpacking trip with me thru South America and when I got back thing looked like Frankenstein and still worked. 3rd and 4th devices are trash. No customer support from Smok themselves after 3 emails, other reviews say they won’t even help if I even finally do get an answer back. If they do offer to look at the device I have to pay to ship it back and forth 🤦‍♂️ Will be going with another brand from now on

I have the Smok Novo 4. I’ve had it for several months and it’s been great. Recently dropped it in the bathtub and it messed up for a few hours. Battery light was flashing like it was charging when it wasn’t. I thought it was going to stop working, then it started working again like normal and has been fine ever since. My other vape that was a different brand, quit working after a little rain hit it. My Smok vape has been great!!! Durable, battery lasts a while, hits great and affordable.

Great customer service. Had a faulty item that was purchased on Amazon.co.uk - They quickly sent a replacement, very impressed.

Recently purchased Novo4, and first pod worked well. However, the second pod, which I didn't notice had a different coil, has leaked constantly and wasted almost half of the juice. And, since the second coil protruded more than the first, I can no longer use the first pod (Which had plenty of life left) because it pushed the electrodes down into the vape itself and the first pod can't make contact! What a complete screw up at the factory! Wish I'd never bought this garbage.

Utterly rubbish!!! Coils are a joke. Leaking from the beginning making me waste all the liquid and messing all. This company should be ashamed of what they are selling. Stop selling it and waste people’s money!

My kids changed my password and for almost a month straight now I have emailed and call several times with no response from tech support DO NOT BUY THIS PRODUCT FROM SMOK THEY WONT HELP YOU RESOLVE ISSUES

I have owned so many different vapes from SMOK. I had their first ever low wattage salt nic vape. The novo. It was an amazing little vape. But as time went on it started misfiring. I have tried all of their nords and they suck! Over time the vape airflow chamber gets clogged. Also the device starts to not hold the pods right, new pods, and coils start to leak. I loved their rpm 80w vape, though. I also had their nord 25w vape it also leaked and had issues. I also had their rpm 25w vape I didn't even have the device for a year and their air flow chamber on the device got clogged. I tried googling and researching how to fix it, but found nothing. I even directly contacted them and asked what to do and never received a response. So I decided to go for the caliburn GK2. I had a different caliburn in the past and never had any problems. I just was wanting bigger clouds. But I will never go back to SMOK, save your money and buy from a different brand. SMOK doesn't even care about their customers, they just want your money.

Absolute garbage after the first model nord1(which was great!)
Smok Nord 2 is absolutely garbage doesn’t even last 6 months, leaks all over clothes, etc 💩I’d rather pay 3xs more and have something that works and doesn’t leak all over and break after a few months

Smok put out a vape called the ipx 80 a long time ago now, and I just recently went into to pick up some new pods for the device.
And now they're pods that used to hold 5-6mls of juice now only hold 2mls! Not only does it make it hard to fill without overflowing all over yourself but the ipx being a device with such high airflow and strong wattage you're now filling you're vape at least 5+ times a day instead of what used to be 2 times a day! And I only use my device at 11 watts

So displeased with the new pods and honestly can't think of a reason why they would do this other then hoping that you won't notice how low you're juice is and burn you're coils!

I just can't make sense of filling g have the pods with rubber ..if anything it costs them money to add a bu ch of rubber yo a pod that had no issues

I had an issue with one of my smok mods contacted smok via email - spoke to a nice lady called Claire - she sorted out a replacement mod for me promptly and it arrived in UK after around 20 days - no issue with smok customer services - all good.

EVERY coil I have had to replace within 2 weeks. Leaks out between the bottom of the glass and the mod. THERE IS NO WAY TO TAKE IT APART. I shouldn't have to worry about the liquid leaking all over everytime, whether it be in the pocket or sitting on a car seat, staining the ever iving hell out of it. So thank you for the time I've TIME and MONEY ive wasted on the WASTEFUL PRODUCT.

I’m so disgusted with smok customer service I’ve purchased many vapes and this latest one leaks everywhere it’s ruined so many things not to mention the burning sensation i feel on my skin from the massive amount of juice that leaks I wasn’t told till after I purchased it it doesn’t come with a battery no problem I buy a battery. I reached out to customer service and was told I shouldn’t have purchased a fake vape and gave me useless information which I responded that I purchased from a reputable supplier and I have the box and could provide any info needed to which they responded well we hope you have luck with the vape shop you got it from I will NEVER buy another smok vape I will make sure to inform any and everyone how horrible the customer service is just rude and the products are horrible I’m seriously so disappointed . I understand they leak some but this thing leaks more juice than I smoke it’s stained so much of my stuff and get it on your skin it burns and irritates you. It’s companies like this that shouldn’t be allowed to do business I will be checking my warranty I’m bothered I even have to give 1 star would definitely be negative stars

I’d give a negative if possible. The damn thing only works plugged in call to get replaced and have to wait to get something to send it back then they decide if it’s worth being replaced! If waiting that long I don’t want replaced I want my money back! I can’t quit smoking while they have my vape! Makes no sense! But they wouldn’t give me my money back only a vape if they decide so! And I’ve spent hundreds on this damn thing!! USELESS!!

Do not buy!!
Customer service is shocking, products (mods) are even worse!! Save your cash, it WILL fail within months (if you're lucky to have it last that long!).

Used smok for a few years on and off .bought a new one 6 weeks ago lchanged coil again twicein this time .the battery power on them is useless
Wouldnt buy

Don’t think i’ve ever had a smok product that hasn’t broken or leaked everywhere!!!

I should have read the reviews on SMOK prior to making a purchase Regretfully I did not. I purchase qty. 3 Smok Morph 2 from their distributer Breazy. None of them would turn-ON. This was a new product for SMOK and certainly is not yet ready for market, - (though still advertised on their site). There is a glaring error in the user manual that would have been corrected if it had been on the market for any time. Breazy has denied any help Smok make it impossible to get warranty. I guess that I am out $160. Stay away from both of these businesses.

I've used multiple SMOK products over the years. They're really cheap and they work as intended for MOST of the time. Leaks, vapes dying after a year of using for no reason or coils getting burnt very easily. Still, pretty OK for the price, it works 95% of the time, it's just annoying when it doesn't.