Smooch.com Reviews 193

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Well it doesn't do anything it says it does, doesn't cover fine lines at all, looks patchy at best and the color match is terrible I look orange 🍊 waste of money don't bother.

Rated 1 out of 5 stars

The worst dating site on the internet! The pages are full of viruses to track you as well as non-return pages to trick you into visiting other websites. It's almost impossible to use! They have tric... See more

Rated 1 out of 5 stars

Met some guys on here, one turned out to be married but claimed to be separated, he wanted to date me, sorry i meant use me, as long as i accepted him sleeping with the wife at the weekends, what a cl... See more

Rated 2 out of 5 stars

Met a guy of it curtains no couch woman beware of this man gary McHugh says is 45 single .stays in Glasgow cardonald.goes missing for days says working actually has a missus tracy in hepburn .sleeps w... See more

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1.2

Bad

TrustScore 1 out of 5

193 reviews

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Rated 1 out of 5 stars

Former Soldier SHEFFIELD

My time on Smooch has been fun and I have made many new friends who I still message now. The site was easy to use and I like the clear photos and the guys profiles are detailed. I have had some dates but no one was a match for me but still message by text even now. Its a shame Smooch don't monitor messages sent and received for unsavoury characters. The above guy is on many sites he is a gamer trying to bed as many women as he can. All he was intrested in was my chest, getting me into bed which he didn't and wanted me to send him a rude pic! Very strange guy..now blocked him...be ware ladies!!..Smooch ladies need this information avoid ladies

29 November 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi, We're sorry you had a bad experience with this user, remember you can always contact us if you feel threatened by someone.

We're glad you enjoyed using the rest of the site, and it's a shame the star rating on this view doesn't reflect the good experiences you had and really is only a review of a single bad member.

We hope you continue to enjoy the site!

Rated 1 out of 5 stars

Charges on a supposedly free site.

When I found out it was no longer free I went to delete my account in settings and couldn't find it until I scrolled down past all the blurb. I then looked in *the small print and under it was the delete link in absolutely tiny letters and light grey so can be easily missed. Certainly on a phone. Not a good choice smooch.

20 November 2014
Unprompted review
Rated 1 out of 5 stars

Awful

Having been on Smooch.com for some time, I noticed I kept getting mail, particularly from one "person" which says "Hi. I think you're smoochable. I'd like to chat sometime". So, after having at least a dozen of these from the same "person" (staff member probably), I messaged "him" to say stop sending these stupid messages - to find I would have to pay to send the message! No warning they were going to start charging so I want to delete my account, followed instructions to delete it, only to find that there is no delete account. OK. So Smooch want to play silly. I will go to my e-mail and mark any messages as spam. With any luck their ISP will pull the plug on them. Sharp practice from Smooch. I really hope they go bust very quickly.

9 November 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

We're sorry you struggled to find how to remove your account - this is available in the settings page of your account.

I can confirm that no messages are sent by staff members, Smooch will never create any false accounts or anything like that - The messages you will have been from a genuine user.

The type of message you received should only be able to be sent once, so this may have been a bug - A simple email to our support team would have been able to get your problems resolved for you.

I hope you will give us another try in the future, and we're always working hard to make the site better.

Rated 1 out of 5 stars

Biggest Con

Dont join this crazy site, its now not free, you have to pay to message etc. A lot of made up profiles by smooch team, to show interest, smooch or message, when you try to open, or see who's smooched etc guess what they want money.... Its the biggest con ever and a load of rubbish, just like other reviewers have said, with no prior warning. Much better free sites.
Im sure and I hope they loose loads of profiles.
OH AN GUESS WHAT, ONLY GOOD REVIEWS GET A RESPONSE FROM SMOOCH... THEY COULDN'T CARE LESS

7 November 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Smooch never creates fake profiles, any messages you receive are from real users, occasionally a fake profile may be created by someone who does not work for smooch and we do our very best to make sure these users are removed from the site as quickly as possible.

If you ever suspect a profile on the site is fake, there is a report user button which will prompt our team to look at it.

We did make the decision to make certain features available only to VIP users, but the site is still free to join and many of the features are still available free - www.smooch.com/comparison will show you what you can do as a free user.

Rated 1 out of 5 stars

Just been had into paying

Have been on smooch on and off for a while, now they are asking you to pay to message, I think I have just been played by admin staff.
Was chatting to a guy (or so I thought) and after a number of messages you then get asked to pay so your message can be sent, I did this, thankfully only for a week, my message then got sent, and guess what, no more replies, so smooch got what they wanted, my money.
I can't see this being a member who hasn't paid so they can't reply, as what is the point in that and all the messages, also a bit of a coincidence that as soon as I pay there are no more messages.
Going to see if I can complain, and then I am going to leave smooch, I will be surprised if they do not lose quite a lot of members. You cannot have some members paying and some not. Plus I don't like paying for online dating as you do not know if your really chatting to a member or staff.

3 November 2014
Unprompted review
Rated 2 out of 5 stars

no longer as good as it was

No longer Free as advertised gone rubbish now time to move on been with the site for a few years but no more time to say Good bye to Smooch.com.
Its also stranger reading some of the posts that any goodfeed back gets a reply from smooch but not any bad feedback why is this ?

2 November 2014
Unprompted review
Rated 1 out of 5 stars

No longer free

Advertises as being free. Suddenly it's not anymore. No prior warning. Goodbye Smooch. I'm not paying your "fees".

30 October 2014
Unprompted review
Rated 2 out of 5 stars

Have used Smooch for about 6 months ...... WAS GREAT !!!!

Hi, SMOOCH WAS GREAT !!!!! .....
However now without any warning to users of the site, Smooch have now stopped free use of the site. You have to now pay to send messages, view who has viewed you and access who has smooched you. this was done without warning and as a result , people have suddenly lost contact with each other. If I was to pay to message my contacts, if they were not paying users, they would not be able to reply. You could be sending messages to people whose profiles are on the site but who are unable to reply....... SMOOCH WHAT A ROTTEN TRICK TO PLAY AND A TOTAL CON !!!!!!!

29 October 2014
Unprompted review
Rated 1 out of 5 stars

PROUD TO BE BRITISH - ''Former Soldier Sheffield'' HOVE, BRIGHTON AREA Ian Garman!! 50

Hi my names is Sarah, I live in Dronsfield. I came off Smooch dating must be at least 2 months ago now. I did chat over all with some nice people in my area. I chatted with one fella he was very keen in giving me his no. I did not give mine. He was sweet at first but when I said I did not want a date he said he would have only banged me and never seen me again !!! He said he has had many dates from the site. I have never experienced anything like it before !! Dating sites are fun but some people shouldn't be on dating sites.. I am sure I am not the only one !! 16/2/15 this guy has now left Smooch but he is on many other free sites. I think he has prob sent up another profile on Smooch and made his photos private. Be careful Ladies Googles his mobile no and I was shocked at what I read!! *** - update Ian has now moved from sheffield area now brighton/hove area after causing more trouble in the area He has a past for domestic violence google his number name b4 a date. be safe ladies!!

28 October 2014
Unprompted review
Rated 4 out of 5 stars

So far very good

Very nice, easy to use and a lot of fun.

16 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Kevin!

Thanks so much for your great review of Smooch.com. We are very pleased that you like using the site!

Thanks again

Lucy @ Smooch.com

Rated 5 out of 5 stars

Hello Yall

hey how are you doing? Am khloe Ashley from smooch and would love to know more about it x

13 May 2014
Unprompted review
Rated 5 out of 5 stars

great to be able to chat to someone with out asking for money unless you want VIP treatment

Smooch is the first online chat room I've know which I would recommend to anyone who wants to meet people without any strings tied down
They have made it easy for me to make the next step if that's what I want without putting on any extras I will recommend it to my friends if they want to date online

11 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Debbie!

Thanks so much for taking the time to review Smooch.com. We are very pleased that you love using the site.

Thanks again

Lucy @ Smooch.com

Rated 5 out of 5 stars

Smooch is very user friendly,quick,easy,the best!!!

I have been on a vast quantity of dating sites,never have I seen any as smooth as Smooch,user friendly,quick access,very very smooth app does not get stuck,I highly recommend,this dating site,u will never go wrong,that I promise,well done to the Smooch team on such an awesome site,,,

11 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Mitchelle!

Thanks so much for your great review of Smooch.com. We are very pleased that you love the site, and to have you as a valued Smooch user!

Thanks again

Lucy @ Smooch.com

Rated 5 out of 5 stars

User friendly and very welcoming

I have been using Smooch.com for a couple of months now and if my online interaction continues to be as smooth and easy going as it has been so far then I will not hesitate to recommend you to friends and most importantly of all I will keep using the site myself

10 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Lechameleon!

Thanks so much for your wonderful review of Smooch.com. We are very pleased that you love the site!

Thanks again

Lucy @ Smooch.com

Rated 4 out of 5 stars

It's one of the better sites

The site is ok, and they do get back to you if you have a problem.
But the matches they pick for you? Well suppose you couldn't expect a lot as its free
Their are a lot of non genuine people on here and I wish they would find a way of getting them off .

6 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Jol777,

Many thanks for leaving your review!

We are working on a new matching system, so watch this space!

'Scammers' unfortunately do sometimes find their way on to Smooch.com, and we work tirelessly to remove them from the site. But should anyone suspicious cross your path, we encourage you to 'report' their profile. We take your safety very seriously.

If we can improve your free online dating experience, we're always open to suggestions, so just get in touch!

Thanks again for your review!

Lucy @ Smooch.com

Rated 4 out of 5 stars

Okay dating site but the linked sites start to cost much more

I am a genuine man seeking a genuine gal, but have had issues with getting photos on the system, and turning off the introduction emails which seem to drop into users in boxes every 10 minutes which is a bit off putting.

The users are a wide mix, but as with every dating side the players are the ones that seem to often get the first bite of the cherry so to speak. Human nature I suppose, which means the genuine ones are often left to pick up the pieces of ladies or gents bad experiences.

6 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Garry,

Thanks for leaving your review!

We hope you find what you're looking for very soon!

To get the best out of Smooch we recommend:

Logging in regularly
Changing your profile picture and description every now and then
Replying to your mail, even if to say thank you, but no thank you
Being open to chatting to new people

Our aim is to provide you with the means to do all of that for free.

Let us know how you get on!

Thanks again

Lucy @ Smooch.com

Rated 5 out of 5 stars

Great

One word that's all this review needs:

"UNBEATABLE"

2 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Maryjane,

Thanks a lot for taking the time to review Smooch!

We hope you continue to enjoy using the site.

Lucy @ Smooch.com

Rated 5 out of 5 stars

Yummy Yum Yummy

One word that's all this review needs:

"UNBEATABLE"

1 May 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Jon,

Thanks a lot for taking the time to review Smooch!

We hope you continue to enjoy using the site.

Lucy @ Smooch.com

Rated 5 out of 5 stars

Simply the best site

I stumbled across this site today by accident and i am glad i did as you are the best by a country mile with such a wide and varied range of ladies and locations.Also such a range of styles from friends to serious relationship hunters.So keep up the good work as Tina turner said simply the best better than all the rest .

30 April 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

We love Tina Turner, and we love you!

Thanks for leaving such a great review of Smooch.com, Kevin!

We hope you find what you're looking for soon.

Lucy @ Smooch.com

Rated 3 out of 5 stars

If it wasn't broken why fix it.

Have come back to this sight after a few years of being off it,and I have to admit that in don't like the new format.The old format was easy and much more user friendly,my advice to the company would be to go back to the original format which was a winning one.Can't understand how smoochables works on the old format you ticked either yes or no on the picture and either matched or got a message pending,now younhaver no idea who it is which is frustrating,bring it back please

25 April 2014
Unprompted review
Smooch.com logo

Reply from Smooch.com

Hi Stephen, thanks for leaving your review of Smooch.

We're sorry to hear that the new Smooch doesn't meet your expectations.

There are a number of improvements we've made in the last few months which are working well for other members. We hope after a few uses you'll get used to the new format and grow to like the site again.

Thanks again for leaving your review,

Lucy @ Smooch.com

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