Products as described. They did forget my order and, I messaged after 1 month of not receiving any update. They swiftly got my items in the mail that day and I received them within 3 days, so all was... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The product was exactly what i wanted & expected. I was disappointment I couldn't buy more of it. Also I didn't expect the postage to be the same price as the product and I live in Bulleen Vic (Metro)... See more
Product is always dated well in advance and packed to avoid crushing etc. It gets dispatched quickly and efficiently BUT then after sale falls down with it taking a week or more to be delivered under... See more
The overall experience was good. but hard to track my delivery didn't expect it arrived quickly. it better to have delivery tracking so we can manage to receive delivery while courier arrives. Thanks... See more
Company details
Written by the company
Smooth Sales is an online store dedicated to bringing you great deals every day. Shop thousands of products from our easy-to-use website, where everything is shipped from our Australian warehouse. That means there are no long waits for your orders to arrive! We're 100% Australian-owned and operated and pride ourselves on outstanding customer service and support.
Contact info
29 Levanswell Road, 3189, Moorabbin, Australia
- info@smoothsales.com.au
- www.smoothsales.com.au
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 24 hours
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i had great experience would recommed…
i had great experience would recommed people to you order come quickly i will buy more from you in future
28 September 2025
Unprompted review
Quick service, great value
I was able to quickly find what I was looking for, and once ordered my item was delivered very quickly.
25 September 2025
Unprompted review
The overall experience was good
The overall experience was good. but hard to track my delivery didn't expect it arrived quickly. it better to have delivery tracking so we can manage to receive delivery while courier arrives.
Thanks.
24 September 2025
Customer service was next level
Customer service was next level! I called to see if there was any chance to post out my order in time for my son’s party and the response was instant and they got their couriers to deliver it next day. Amazing!
28 August 2025
I RECEIVED EXACTLY WHAT I WANTED
22 September 2025
Still waiting for delivery after more than 3 weeks
It has been over 3 weeks since I ordered, sent the next day according to an email. Still waiting for delivery and still looks like at least another 2-3 weeks for delivery at least. Never again will I buy from Smooth Sales ever.
16 September 2025
Dispatched as requested
6 October 2025
Unprompted review
What product?
I am still waiting nearly 3 wks later for a parcel from Melbourne to Sydney?? Three emails, no response. Won’t be purchasing again.
9 September 2025
Was all cheap I can buy from the reject…
Was all cheap I can buy from the reject shop
19 September 2025
Unprompted review
Delivery has not arrived and I emailed…
Delivery has not arrived and I emailed them. They told me they have sent their courier a message, but still no update.
9 September 2025
Happy with purchase
The communication post purchase could have been better, but I did eventually receive my ordered products, and I was very happy with them.
9 September 2025
The item I ordered was delivered…
First time user of Smooth Sales, and I was wary, given mixed reviews online. The item I ordered was dispatched promptly, with regular delivery updates. My experience was very positive.
9 September 2025
The perfume has a very nice smell and…
The perfume has a very nice smell and very affordable.Highly recommended.
28 August 2025
Parcel has not been delivered
Parcel has not been delivered. Investigation requested and underway.
3 September 2025
Great items at a bargain price
Great items at a bargain price. Very happy and will be returning.
25 August 2025
No show 1 month & counting
Ordered nearly a month ago, still hasn’t turned up!! And no communication at all!!!
1 September 2025
Unprompted review
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