Snaffling Pig Reviews 

2,416
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive quickly and are carefully packaged, making the overall delivery process exceptionally smooth and reliable. People truly love the delicious snacks, noting that the products are always fresh, full of wonderful flavor, and make fantastic presents. However, some customers also noted recurring issues with missing items and unexpected delivery delays caused by external courier services. A few other people similarly felt that customer support was frustratingly slow to respond when they needed help resolving problems. Some reviewers additionally mentioned receiving stale products or finding less variety than expected in their boxes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and taste. While many reviewers praise... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and secure packaging. Reviewers... See more

Quality

People report ambiguous experiences with quality, revealing a stark divide in customer satisfaction. Many... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer_service, reflecting a stark division in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a selection of all the flavours for my husband. It arrived promptly and well packed. The packs tried so far have been really tasty and great quality. Habenro chilli was eye watering but tast... See more

Rated 5 out of 5 stars

These guys are legends, not only are their pork scratchings in a class of their own, when Evri were their usual useless selves these guys went above and beyond to ensure the overgrown child in the ho... See more

Company replied

Rated 5 out of 5 stars

Got this order as part of an issue I had that was quickly and professionally resolved. I had the taster box and found them all to be very nice but Mustard was probably my least favourite of them al... See more

Company replied

Rated 5 out of 5 stars

The customer service i have received is fantastic. A parcel went missing/delivered to wrong address which is in no way the fault of the company yet they went out of their way to redeliver me another p... See more

Company replied


Company details

  1. #67 of 72 best companies in Food producer
  2. #10 of 10 best companies in FMCG Manufacturer
  3. #345 of 372 best companies in Gift shop
  4. #36 of 37 best companies in Barbecue Shop
  5. #27 of 28 best companies in Meat Products

About Snaffling Pig

Written by the company

TrustPilot Banner Image

Founded off the back of a £500 bet and winners of a Dragons Den investment, we at Snaffling Pig believe if something is worth doing, it’s worth doing piggin’ right. That’s why we set out to make the world’s most awesome flavoured porky snacks, tasty tipples and epic gifts.

Thankfully the good people at the Great Taste Awards agree, awarding us 9 Great Taste Awards. HURRAH!

  • We invented the world's first pork crackling advent calendars (yep, they're an actual thing. Jog on Choccy!)
  • 1000s of awesome gift ideas featuring porky snacks, beer and accessories designed for Christmas, Father's Day, Birthdays, the whole shabang
  • More legendary flavours of premium pork crackling, Porky Puffs & pork scratchings than you can shake a piggin’ stick at
  • Mega tasty Chorizo Bites, produced by artisans in the foothills of the Spanish Pyrenees mountains
  • British-brewed ale, lager and cider
  • An IN-CRED-IBLE range of kamado BBQs and accessories (you can meet Pig Bluey BBQ here

We're all about helping you escape the rind of life and we love to get people talking. So trot this way to shop our porky wares online or get in touch to chew the fat!


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(2,416)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No Snaffling spare parts

Useless customer service: They can't provide any spare parts for their barbecue for basic parts that wear out e.g. felt like seal on opening which had degraded and charcoal grate which had split with heat over several years of use. They said it wasnt worth them carrxing any spares, instead the tried to sell me a whole new barbecue for £50 off, when all I need was some basic parts wgich eventually I found generic parts for on ebay for a tenth of the price of a new barbecue..Their bbq is fine, their attitude to customers is poor.

7 May 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Rob,

Thanks for your feedback. I’m sorry to hear you’re not satisfied with our response, but I do want to clarify a few things. We do our best to provide good service, and while we don’t currently stock spare parts for the Pig Bluey BBQ, it’s because they are rarely needed, and as a small business, carrying those parts isn’t financially viable.

That said, we did offer you a £100 discount on a replacement BBQ, which we felt was a good alternative, especially considering your BBQ had served you well for five years (and past it's two-year warranty).
We genuinely didn’t mean to come across as unsupportive, and it wasn’t our intention to just "sell you something else" — we were simply trying to offer a solution to get you up and running again quickly.

We appreciate your understanding and hope you find a suitable replacement for the parts through other channels, as you’ve already mentioned.

Thanks again for your feedback, and we’ll continue to look for ways to improve!

TEAM SP

Rated 5 out of 5 stars

Bought unbelievably good perfectly salted pork…

Bought perfectly salted pork scratchings and I wasn't expecting the tastiest pork scratchings ever,I only wished I brought more as I've purchased scratchings in the past and the claims were the usual were a family run business and all that polava and it's all fat and there horrible so I avoid buying scratchings,but yours caught my eye so I'm in Tesco's normally it's Waitrose cos I work there and when I got home I was putting the bits and bobs away and thought I give your scratching s a shot and well they are perfect a little bit of fat just enough and I finished the bag none went in the bin they were gorgeous so that's it perfect scratchings the best ever thank you

6 May 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Fave review, thanks! x

Rated 5 out of 5 stars

Fabulous product …

The website is easy to navigate to place my order. Delivery was prompt and the products are snaffling delish. Will definitely be ordering again

23 April 2025
Snaffling Pig logo

Reply from Snaffling Pig

Nice one Neil, you legend!

Rated 5 out of 5 stars

Great products and excellent customer…

Great products and excellent customer service. Unfortunately one of the cans of beer in my hamper had split open during transport. When I reported this issue they immediately sent out a whole new hamper at their expense. Really impressed with this company and would definitely recommend

11 April 2025
Snaffling Pig logo

Reply from Snaffling Pig

Glad we were able to turn a frown upside down!

Rated 5 out of 5 stars

The salt and vinegar pork puffs are so…

The salt and vinegar pork puffs are so crunchy, fluffy and buttery! Delicious and the perfect snack on my keto diet (lifestyle) :)
Great for present for someone who has everything!

15 April 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Super stuff! x

Rated 5 out of 5 stars

Great customer service

My item arrived damaged, but it was replaced quickly and without a problem.

Great customer service.

7 March 2025
Snaffling Pig logo

Reply from Snaffling Pig

Phew, glad it ended well! Thanks for coming to us to fix it x

Rated 3 out of 5 stars

These are not pork scratchings

These are not pork scratchings, just an airated snack. Should not be sold as a pork scratching. Very disappointing

10 March 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi there - we currently sell pork crackling and Popped Pork, not pork scratchings x

Rated 5 out of 5 stars

We bought the box of 50 packets of bbq…

We bought the box of 50 packets of bbq pork scratchings, as we missed our daily scratching treat that we got from the excellent advent calendar during December.
Small packets that don't make you feeling guilty, but a perfect daily treat to yourself!

28 February 2025
Snaffling Pig logo

Reply from Snaffling Pig

LOVE IT SALLY x

Rated 5 out of 5 stars

Great service

I ordered a gift set it had a ceramic mug with it unfortunately it was broken when it arrived I sent an email and I received a new gift set straight away I was very happy with the service.

10 February 2025
Snaffling Pig logo

Reply from Snaffling Pig

Amazing stuff! x

Rated 2 out of 5 stars

Terrible service from this once good…

Terrible service from this once good company,
i ordered 8 beers and a selection of snacks as a birthday treat for my accountant, as it was being shipped to his office, i told them to deliver office hours only, but guess what, they delivered at 7pm and even left it of his office doorstep, where it remained all night, the day before it was delivered, they issued me with a part refund, as they had ran out of some of the beers, so now my accountant has a very small birthday gift, tried contacting snaffling pig, to swap the out of stock beers for something else, but you have more chance talking to Santa, as they have no published telephone number, and no one is on the "Live" on-line chat, you only get an email response in the early hours of the morning from a bot!! i have now had to order more drinks from a more reputable company, this is the last time i will ever put my trust in Snaffling Pig,

19 February 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Andrew,

We’re really sorry to hear you’re disappointed with your experience. We always aim to provide great service, so it’s frustrating when things don’t go as expected.

Looking at your order, we did let you know in advance that some beers were out of stock and refunded you accordingly. While we understand this wasn’t the ideal outcome for you, issuing a refund was the fairest and quickest solution to avoid delays.

Regarding delivery, we shipped your order as requested, but once it’s with the courier, final delivery timing is unfortunately outside of our direct control. We always recommend checking tracking updates to ensure smooth receipt of your parcel.

We appreciate your feedback and are always looking for ways to improve, but we do feel we handled your order appropriately given the circumstances. If you’d like to discuss anything further, please feel free to reach out.

Cheers,
Team SP

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look