Snaffling Pig Reviews 

2,415
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive quickly and are carefully packaged, making the overall delivery process exceptionally smooth and reliable. People truly love the delicious snacks, noting that the products are always fresh, full of wonderful flavor, and make fantastic presents. However, some customers also noted recurring issues with missing items and unexpected delivery delays caused by external courier services. A few other people similarly felt that customer support was frustratingly slow to respond when they needed help resolving problems. Some reviewers additionally mentioned receiving stale products or finding less variety than expected in their boxes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and taste. While many reviewers praise... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and secure packaging. Reviewers... See more

Quality

People report ambiguous experiences with quality, revealing a stark divide in customer satisfaction. Many... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer_service, reflecting a stark division in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a selection of all the flavours for my husband. It arrived promptly and well packed. The packs tried so far have been really tasty and great quality. Habenro chilli was eye watering but tast... See more

Rated 5 out of 5 stars

These guys are legends, not only are their pork scratchings in a class of their own, when Evri were their usual useless selves these guys went above and beyond to ensure the overgrown child in the ho... See more

Company replied

Rated 5 out of 5 stars

Got this order as part of an issue I had that was quickly and professionally resolved. I had the taster box and found them all to be very nice but Mustard was probably my least favourite of them al... See more

Company replied

Rated 5 out of 5 stars

The customer service i have received is fantastic. A parcel went missing/delivered to wrong address which is in no way the fault of the company yet they went out of their way to redeliver me another p... See more

Company replied


Company details

  1. #66 of 71 best companies in Food producer
  2. #10 of 10 best companies in FMCG Manufacturer
  3. #346 of 372 best companies in Gift shop
  4. #36 of 37 best companies in Barbecue Shop
  5. #27 of 28 best companies in Meat Products

About Snaffling Pig

Written by the company

TrustPilot Banner Image

Founded off the back of a £500 bet and winners of a Dragons Den investment, we at Snaffling Pig believe if something is worth doing, it’s worth doing piggin’ right. That’s why we set out to make the world’s most awesome flavoured porky snacks, tasty tipples and epic gifts.

Thankfully the good people at the Great Taste Awards agree, awarding us 9 Great Taste Awards. HURRAH!

  • We invented the world's first pork crackling advent calendars (yep, they're an actual thing. Jog on Choccy!)
  • 1000s of awesome gift ideas featuring porky snacks, beer and accessories designed for Christmas, Father's Day, Birthdays, the whole shabang
  • More legendary flavours of premium pork crackling, Porky Puffs & pork scratchings than you can shake a piggin’ stick at
  • Mega tasty Chorizo Bites, produced by artisans in the foothills of the Spanish Pyrenees mountains
  • British-brewed ale, lager and cider
  • An IN-CRED-IBLE range of kamado BBQs and accessories (you can meet Pig Bluey BBQ here

We're all about helping you escape the rind of life and we love to get people talking. So trot this way to shop our porky wares online or get in touch to chew the fat!


Contact info

3.8

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(2,415)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Item not as described.

The description led me to believe I was getting a selection of 7 flavours. I didn’t see the tiny drop down menu to select the flavour so I just got 7 plain packets. Very disappointed. Also, the back of the box say they’re presented in a glass jar which they aren’t, neither was I expecting them to, so information on the packaging is incorrect too.

18 December 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Rosemary, we have been in touch to look into this for you x

Rated 3 out of 5 stars

Disappointed with Recent Experience

I’ve always had great service from Snaffling Pig in the past, but unfortunately, my most recent experience was disappointing. My order (ref: PIG243506) took 14 days to arrive, which was far longer than expected. To make matters worse, the online help system was no help at all, as I couldn’t get through to anyone to assist me. I’m hoping this was just a one-off issue and not reflective of their usual standards, but it was a frustrating experience nonetheless.

14 December 2024
Unprompted review
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Reply from Snaffling Pig

Sorry about that! It was a busy time and due to issues with supplies we faced some unexpected delays x

Rated 1 out of 5 stars

I am still waiting to receive my order…

I am still waiting to receive my order for over 2 weeks and despite emailing a week ago and requesting and update and being told they would look into it I have had to chase and still not heard back! Appalling customer service.

*edit*
“Constant contact” is a bit strong! And seeing as this was gift for Christmas (ordered in plenty of time) that never turned up it’s disappointing that no apology nor explanation was ever given - hence review!

10 December 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Hannah

We have since been in constant contact with you to resolve this for you x

Rated 1 out of 5 stars

Took over two weeks for delivery and…

Took over two weeks for delivery and two of the glass items were smashed I contacted the company and haven’t had a reply I’ve used this company many times before very disappointed

17 December 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Sorry about that! It was a busy time and due to issues with supplies we faced some unexpected delays x

Rated 1 out of 5 stars

Awful

Awful, ordered on 5th Dec in time for Christmas. Never turned up and you can not speak to anyone I have sent numerous emails with no response no refund and still no product. Not happy at all .

5 December 2024
Unprompted review
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Reply from Snaffling Pig

Hi Kev - we see we have been in touch to resolve this issue for you, x

Rated 5 out of 5 stars

Had small problem with advent calendar

Had small problem with advent calendar, I contacted customer service who replied really quickly and sent out replacement packs and extras of their delicious pork scratchings, I will definitely be ordering again and 5 stars to their customer service team, companies could learn a lot from them.

18 December 2024
Unprompted review
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Reply from Snaffling Pig

Thanks for your review John! x

Rated 5 out of 5 stars

Great as usual

Normally buy this jar of loose scratching but this time they we're individual packets which means I can separate them.

10 December 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

BISH BASH BOSH! x

Rated 5 out of 5 stars

Advent Calendar

Purchased the advent calendar, great gift, pork scratchings are delicious. Very happy.

1 December 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Thanks John! Merry Piggin' Christmas! x

Rated 5 out of 5 stars

Only the best

Excellent product excellent service. We always buy Snaffling pig because it’s the best.

22 November 2024
Snaffling Pig logo

Reply from Snaffling Pig

Awesome, news Gill. Thanks for sharing your feedback x

Rated 5 out of 5 stars

porky order

easy to order fast dispatch order well packed delivered quick. communication very good will use again

6 November 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Linda, thanks for spreading the piggin' love x

Rated 5 out of 5 stars

Birthday gift

Great gift for my other half, he loves Snaffling Pig snacks

25 October 2024
Snaffling Pig logo

Reply from Snaffling Pig

FAB xxx

Rated 1 out of 5 stars

Order placed on 20th October still unfulfilled

Shocking service & no genuine response from contact
Order placed 20th October still unfulfilled and only AI response to contact

2 November 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Jodie

Thanks for the feedback. Our 'AI' response is there to help while we are unavailable. Rest assured all of your enquiries are dealt with by humans :-)

We have been in touch and explained that the order has been delayed but should be with you in a day or two from now x

Rated 5 out of 5 stars

Great product & Service

Great product, and delivered really fast. Also the site and delivery updates always make me laugh!

1 October 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Awesome, Abby! Thank you x

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