Snappy Snaps Reviews 

I called at their Swiss Cottage branch, London NW3, and asked for help in uploading a document on my mobile. It couldn't have been done on a PC. The staff member (manager?) who helped me was very obliging and patient. I hadn't worked out how to perform the operation but, from the way he did it, I realised it was child's play. Two other staff members were also helpful. Many thanks to all.

I went to the Snappy Snaps in St Albans. Ravi helped me select my photo from my mobile, choose a photo frame and then put in the frame for me. He was exceptionally polite, friendly, professional and delivered a wonderful service. It has been a long time since I have seen sales staff be so attentive and helpful. Well done Ravi and the St Albans team. I would recommend and definitely return.

Awful website and contradictory information across the franchisees. (Crouch End and Mansion House) - 3 stars is the absolute max, I’d say 2.5 max

I use snappy snaps in Southside Wandsworth? I always ask for Anne-Marie because she has helped me with things before and always does a fantastic job with a smile on her face. I recently got back from the USA where I went to a gunrange. I went to see Anne-Marie at snappy snaps And she created a lovely memory of my trip to the gun range. My range target was framed together with the ammunition box and some photographs of me at the range & the receipt from the day which includes the names of the handguns that I fired. Anne-Marie really knows her stuff makes great recommendations, and is very helpful if you need a bit more than just basic help go and see Anne-Marie

Officially boycotting Snappy Snaps!
They have unethical marketing tactics. We were told we won a competition at the Crouch End branch (that we did enter in-store, a monthly draw) and will get a free photography session plus a £70 to spend on prints - great right? Well no, because once you've wasted yours and your family's time doing the photo session, you have to book another 'viewing session' in which you're all told that the minimum starting price for prints is £350 FOR ONE FRAMED PHOTO. After looking through Anna's absurd price list which resulted in us not being able to afford any prints, we were told we wouldn't even have access to the digital copies, Snappy Snaps hold the copyright!! So what have we 'won' exactly?? Nothing. You're forced into a corner to either walk away empty handed and time wasted, or spend extortionate amounts to get hold of the photos. We're talking about hundreds of pounds, maybe even thousands if you happen to like more than a dozen photos for print. I also found out that in the same month that we 'won' the monthly draw, our friend received a phone call too saying she'd won. So as it turns out there is no competition, just a way to get your details, call everyone and trick them into booking a photo session. To put this into context all other photography studios I know charge way less and give you access to ALL digital copies as a standard. No one has the right to claim copyright over your image. We left feeling pretty horrible about the whole experience. So I hope loosing a family of what used to be regular clients for the sake of making a quick buck in the short term, not to mention everyone we will tell about this experience is worth it.

***UPDATE
After Snappy snaps reply, I emailed them - 3 weeks later and they haven’t responded, that says it all.

I placed several orders online and at the St. John's Wood branch and I cannot praise all who work there enough! I ordered a variety of photos of all types and sizes and they came out beautifully.
The service was fast, efficient and friendly, even going that extra mile for me.
Outstanding shopping experience. Thank you so much!

Was in a hurry to visit Windsor Castle and the shop close to Windsor castle charged me £6 for 2 pages of printout. Yes £3 for a page to print. Avoid this shop if you see this name snappy snapps.

This place has irreversibly damaged an artwork that would've been listed at 1200. They omitted that they clearly don't usually work with original artworks. The oil paint is cracked in many places. After this train wreck they already had another piece in for scanning, all I asked is that they don't damage it, or I get a refund. But they insisted on going through with the scan and now there's a hole in it. Artists definitely avoid this place.

I visited the Snappysnaps store in Kilburn today and received wonderful service by Maruin. He printed out a locket sized photo for a gift for my father and even inserted it into the locket. Nothing was too much trouble for him.
He is a real asset to the company.

The King's Lynn branch of Snappy Snaps is highly recommended by me.The two male members of staff were so helpful and knew just what I wanted transferring all my photos from Sandisc to dvd for a special slide show project.I shall use them again in the near future for their high level of service and quick turnover of my photos.Recommend these guys 100%

Popped into the Kings Road store on Sunday 9th June and was delighted at the competent and friendly staff (lovely female assistant) who helped me print photos off, insert them into frames etc within 20 mins I had 2 gifts completed. Thank you, great service, and with a smile!

Really poor service in Canary Wharf branch

I was served by a woman in the Norwich branch who was incredibly rude. One of the worst customer experiences I’ve had.

Deeply unpleasant experience. Tried to get 2 members of staff to do a simple job, which they pretended was impossible. Tried contacting Snappy Snaps customer service. Complete waste of time, as they can't be bothered to reply. Went back to branch another day & job was done without any problems.

Jenish did a great job of making a photo clearer on the computer.

An order placed with another member of staff had issues, but Ivan stepped in and completely rectified the problems. He was helpful and thorough, as well as working quickly enough to keep any inconvenience to an absolute minimum. We were impressed with his friendly professionalism.

I gave a lot of phots from my children's childhood to copy- both photos and negatives.
I was made to pay more than was told me initially. The quality of the copies was poor. Disappointing and I shall not use them again.

I needed some specialist pictures done at the Reading branch. The results were first class and the staff were helpful, courteous and professional every time i visited.
The pictures look fantastic on my wall.

I have frequently used Snappy Snaps at Clapham Junction . Wow the staff are amazing.
Always ready to help, give advice and are keen to support their customers anyway in which they can.
I have always been very impressed by their professionalism and their good judgment is to be applauded.
100% Recommend
Morag Macpherson

I go yesterday at this store in 24 Kensington St, London W8 4EP for photo passport for my baby boy 2 months old and when I go inside they say to me straight away for Greek passport?I said yes 1 min they take picture and when we take to pay they say 24.99 pound for 4 small photos ..terrible I can’t believe that for 4 small pictures 24.99 pound??? …and when they now we are coming from Greek embassy?I feel like they are ratsism place I never go again for sure …better to everyone to go somewhere else!!!