Amazing service! I ordered trainers on Monday and they arrived on Thursday, with international shipping. I’m really impressed, as the price was amazing as well, cheaper than on any other site! Would h... See more
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Really fast delivery even in black Friday weekend and it was a really good deal for the shoes i order 10/10 guys, thank you!
Great service. I ordered some shoes and made some mistakes and they inmediatly corrected it. Fast delivery and good prices.
No trainers delivered, dhl contaacted and they refer to Sneakerbaas, but no answer from you since 5 days🤨? Send email to you & dhl. While at home I received an email that it had been delivered by th... See more
Company replied
Company details
Written by the company
Welkom bij SneakerBAAS! Jouw nummer één winkel voor de meest exclusieve sneakers sinds 2007! Bij SneakerBAAS bezorgen we onze klanten niet alleen de beste sneakers, maar houden we onze bezoekers ook op de hoogte van de nieuwste en belangrijkste informatie over sneakers door onze unieke website-ervaring. Het leveren van de beste sneakers aan de klanten van SneakerBAAS is onze nummer één missie, die we voltooien aan de hand van goede service en een prettige en veilige shop ervaring.
Contact info
Spectrumlaan 31, 2665 NM, Bleiswijk, Netherlands
- cs@sneakerbaas.com
- www.sneakerbaas.com
Great service as usual.
3 September 2022
cool cool cool
4 August 2022
The shoes are in a perfect state and…
The shoes are in a perfect state and are so beautiful. The delivery was also very quick ! (1day)
1 August 2022
Super service!
6 July 2022
Shoes were stolen/lost, waiting for update email 2 weeks+
Absolute joke of a company. Made a order on 19th of May for 4 pairs of shoes, and supposedly they had arrived. Parcel force had confirmed it was "delivered", name on the delivery wasn't none of my family members, and I got a note from the courier through my post box that it was left near my flowers?! Contacted Sneakerbaas via email about this on the 28th May, got a email that they are "Investigating" on the 30th May. From then on SILENCE, nothing. How can a investigation of any sort take this long, why can't you reply with any sort of information on : how long this investigation will take or anything at all?
----------------------------------------------------
UPDATE, TODAY ON 30TH JUNE I HAD GOTTEN A REFUND FOR SHOES, I WAS STILL CHARGED THE DELIVERY FEE OF 9.99 EUROS PER SHOE I HAD ORDERED.
Kind of don't understand why I'm taking the cost of 40 euros / £34 for the shipping when I didn't receive the shoes but I guess it's better than nothing?
Hard company to talk to via email, they like to "miss" emails.
12 June 2022
Unprompted review
Reply from SneakerBAAS
Dear Jake,
Bad to hear that you didn't have a good experience with Sneakerbaas.
It is never our intention to ignore someone so we would like you to send us another mail with your order number so we can see what went wrong and come up with a sollution.
We would like to hear from you!
Kind regards,
Team Sneakerbaas.
There is an error in the price of the…
There is an error in the price of the item, I contacted customer support not which I was told was your mistake, even so I was not returned the difference in value of the item. I'll never buy it at the store again
5 May 2022
Reply from SneakerBAAS
Dear Pedro,
Thank you for the feedback.
Unfortunately, this price is the fixed price of the sneaker.
We see you have decided to keep the order, we hope you will enjoy your new sneakers.
Kind regards,
Jeroen - Team SneakerBAAS
Very satisfied with the quality of the…
Very satisfied with the quality of the product and fast delivery.
1 May 2022
Smoooooooth transaction!
15 March 2022
Reply from SneakerBAAS
Hi Dominik,
Very happy to hear you are satisfied with our products and delivery :)
Kind regards,
Jeroen - Team SneakerBAAS
For the time being my worse experience…
For the time being my worse experience ever ordering online!! I have received the wrong shoes, and sneakerbaas do not even take in charge the shipping costs to send back THEIR MISTAKE!! Conclusion: I don't have my order, I will have to spend money to send back shoes I never order and now I have to wait that all goes well... i'll keep you posted about the conclusion.
24 February 2022
Reply from SneakerBAAS
Dear Ana,
We have found where the unclarities have began and we have provided a solution for this incident. We have send you a mail and are looking forward to seeing your reply!
Kind regards,
Jeroen - Team SneakerBAAS
Reply from SneakerBAAS
Dear Hicham,
Great to hear that we could make you happy!
Enjoy your sneakers.
Regards,
Team SneakerBAAS.
Superwinkel
3 February 2022
Reply from SneakerBAAS
Dear Nik,
Great to hear you are enjoying your sneakers!
Regards,
Team SneakerBAAS.
Great experience and very fast shipping…
Great experience and very fast shipping for a guy that live in France like me, thank you once again
27 January 2022
Reply from SneakerBAAS
Dear Guillaume,
It makes us happy to hear that you had a great experience.
Thank you for the compliment about the fast delivery.
We hope you enjoy your shoes a lot!
Regards,
Team SneakerBAAS.
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