Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
Contact info
Kent Street, BB1 1DE, Blackburn, United Kingdom
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. The lady Carol W. is great person to speak with, she is very helpful and lovely person. Great thank you Carol.
Regards
Dawid
The boots are not that comfortable on…
The boots are not that comfortable on the railway tracks
Great product
Great product, good price, delivered on date requested. Brilliant.
so great to deal with
so great to deal with, efficient. they didn't have stock of some products but let us know immediately and gave us options to wait or replace what we were after. Highly recommend. excited to get our products when they arrive in Australia!
I knew the size code for what I wanted
I knew the size code for what I wanted, so it was easy to find on the website, as I was replacing some previous work trousers I used for water treatment works.
The payment was simple and the delivery was very fast. Highly recommend.
Good durable trousers that last
Ordered good to be told they weren't in…
Ordered good to be told they weren't in stock, and then when goods arrived were completely wrong size.
What a bunch of time wasters
I recently ordered from Snickers…
I recently ordered from Snickers Direct, and while it took two weeks to receive my Snickers trousers, the delay was entirely my fault. I accidentally ordered the wrong style (Snickers 6341 instead of Snickers 6241).
The team at Snickers Direct went above and beyond to help me. They updated my order to the correct trousers in my size and style which were actually more expensive, but they didn’t charge me extra due to the wait time. Their customer support was excellent. they kept me updated via email throughout the entire process and were incredibly polite and helpful.
Overall a fantastic experience with a company that truly cares about its customers. Highly recommend!
Had to wait 3 weeks on delivery even…
Had to wait 3 weeks on delivery even thought they said 2-3 day for delivery, sent message and was ignord. Had placed an order for £250 and they said they had to order the item in and it would be a few weeks before it would be sent to me. They don't even have stock they are a 3rd party suppler. don't waist time with they find someone that will send int the time rame they say
Absolutely brilliant service
Absolutely brilliant service, to all the staff especially Carol a massive thanks
Great service
The shipping to Canada was fast and love those work boots! Thank-you.
Great service.
Great service. Ordered in the afternoon and been delivered the next day. Very happy!Been informed every step of the way.
Ordered many times off this company all…
Ordered many times off this company all dealt with the lady called Carol who’s been very helpful. Items always delivered on time.
This is now the third time I have…
This is now the third time I have ordered from this website and all the times I have had an email after purchase to inform me that they don't have my order in stock. Takes 2 weeks for the order to arrive
Used before and always good price and…
Used before and always good price and service
Try it to buy a pair of…
Try it to buy a pair of pants,....................., didn't get refund yet . get in touch with about a week, and get a full refund after, the same offer on website, but can't buy it, so no much better
Good product but you’ll most likely…
Good product but you’ll most likely wait 2 weeks to receive it. Not in stock but only lets you know after you paid.
Excellent prompt replacement of item out of stock
Just a few days after ordering I received an email from Carol informing me that the safety boots I had ordered were no longer in stock. She identified a replacement, half the price of the original pair but very suitable, which arrived the next day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








