Snowbee Reviews 

408
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and excellent finishes. Many people appreciate the competitive and reasonable pricing, especially for the value received. The ordering process is frequently described as simple and fast, leading to prompt and efficient delivery services, with items often arriving quickly and well-packaged. However, some people mentioned occasional issues with product durability, specifically noting instances where items like sunglasses or magnifiers broke after a short period, suggesting potential design weaknesses in certain products.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent quality, performance, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Quality

Customers had positive experiences with quality, often praising the excellent quality of products and gear,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that products offer very good or... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease and speed of the ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Great personal service and advice. Customers can visit and review equipment in store, ask advice about local fishing and receive regular discounts and offers. I have used snow bee for years and this i... See more


Company details

  1. #28 of 36 best companies in Fishing shop

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

408 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(408)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

used snowbee fly lines for as long as i…

used snowbee fly lines for as long as i can remember.Recently purchased 2 new floaters in wf xs xd and memory is so bad they are unfishable.Retailer handled complaint but a made in china sticker on box makes me think they have sold there souls for margin!!00

1 June 2025
Unprompted review
Snowbee logo

Reply from Snowbee

Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there has been an issue with your fly lines but I am happy to find that the retailer has resolved the issue. We have a number of lines in our range and most recently we have released the Spectre Pro Fly lines which have been well received and are manufactured in Great Britain. Our lines which are not manufactured in GB have proven to be popular and reliable over many years and I am sorry that this has not been your experience. I appreciate that the issue is resolved but should you wish to send us any photos of the lines then please use the Contact Us page on our website: https://www.snowbee.co.uk/contact-us , as we are always interested to hear feedback on any issues with the quality of our products.
Kind regards, Snowbee

Rated 1 out of 5 stars

Brought 2 Snowbee deep blue 12…

Brought 2 Snowbee deep blue 12 multiplier reels, used them once on a fishing trip and both reels have packed up. Both look like new, the first one sounds as rough as hell the second one won’t let line out . Complete waste of money. They were both washed and cleaned and lubricated before putting away after last years trip. The ABU 7000 I had before are 45 years old and still work .

The reels were over a year old the second time I came to use them , as I got them after my annual fishing trip used them once the following year then when I came to use them a second time they failed so were out of warranty although they had been used once. I did contact Snowbee and was told you don’t repair reels and find a local reel repair company . As a point of interest my fishing buddy had 2 boat rods and both had faults in the top eye which caused him to lose 3 lots of braid, these he dropped off to you under warranty on our way back from our trip to Devon .

25 May 2025
Unprompted review
Snowbee logo

Reply from Snowbee

Many thanks for your further reply and for confirming the warranty status of your reels and that we had replied to your initial enquiry. I am sorry it wasn't the news you were hoping for and I hope that you were able to source a local repair as suggested. I am pleased to find that we were able to resolve your fishing buddy's issue with the boat rods under warranty.
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Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there is an issue with your reels. All our products come with a 12 month warranty from date of purchase and we would be happy to inspect the reels. They can be returned either through the retailer if you didn't purchase direct, or via ourselves by using the Warranty & Returns form on the Contact Us page of our website: https://www.snowbee.co.uk/contact-us
Kind regards, Snowbee

Rated 1 out of 5 stars

Unable to comment as not yet received…

Unable to comment as not yet received the catalogue.

3 April 2025
Snowbee logo

Reply from Snowbee

Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. If you have not yet received our latest catalogue then you can either request one be sent out in the post or access the online version using this link: https://www.snowbee.co.uk/catalogue
Kind regards, Snowbee

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