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This company does not exist, they take your payment but fail to deliver. Thankfully I paid with paypal and it was resolved. Unclear why the website still takes orders but do yourself a favour and don't make the same mistake as I did..... STEER CLEAR
Wouldn't even give them 1 star. They are useless - do not order from this company. They say next day delivery. It is not true. They do not answer emails, and do not answer any phone calls. There is no way to check on your order, but they take the money form your card straight away then you hear nothing.
Bought a jacket. They sent wrong size so i returned it. Not heard anything after a week so mailed and called. No reply. Mailed again after couple days. Still no reply and no refund. Im going to paypal this evening as i need the refund. I am disgusted in the lack of any service whatsoever. I will never use this company again.
Bought most of my daughters kit from them online- no confirmation email to advise delivery etc- eventually arrived and 2 pairs of socks missing but paid for. No -one answers their phone or replies to emails.
I have had to raise a dispute with paypal !!
Ordered a ski jacket from Snow Central UK prior to my ski trip at the beginning of March 2015. I chose this sight due to competitive pricing but it tipped another website due to the 'Free Next Day Delivery' that they advertise. My jacket took 7 days to arrive, yes 7, by which time we had already left to go on our ski trip. I had messaged them but heard nothing back and when I phoned, there was no answer. My neighbour took the package in and on my return when opening it, there was only a scrumpled piece of paper with the price and order number on with the jacket. I paid to return the item via special delivery but had no Returns Form to complete. I enclosed a note explaining why I had to return the jacket. Over a week later I eventually received a refund with no email confirming this, plus they had the audacity of deducting a £5 postage cost off the jacket amount, even though I had paid this. I have emailed twice since and still not heard back. I am disgusted by the lack of customer service and for the sake of saving £5 or £10 would never choose to use this company again or recommend them!
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