Polar Automotive Ltd. Reviews 1,101

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the quality and effectiveness of items like snow chains. Many people appreciate the fast and efficient delivery service, with products often arriving sooner than expected. The service provided is frequently described as outstanding, with staff members being particularly helpful, knowledgeable, and professional. Consumers are also very satisfied with the overall quality of the products and the exceptional customer service, noting the staff's willingness to go the extra mile to ensure customer satisfaction. Reviewers often mention the ease of installation and the practical design of the products.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the snow chains for their ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the exceptional and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent and top-quality snow... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang the company and the sales guy was amazing, he walked me through all of the options, he then helped me put everything into the basket. But at that point we’d missed the 16:00 cut off and he said... See more

Company replied

Rated 5 out of 5 stars

They know their stuff and are incredibly helpful. Our requirement was a tricky one as we needed chains for a rental car and only had the model confirmed 3 days before Christmas and we were driving in... See more

Company replied

Rated 5 out of 5 stars

I bought snow chains from them, for a BMW X5. This car has limited clearance, and the official BMW owner's manual recommends not to fit any chain... which would be illegal depending on where you dr... See more

Company replied

Rated 5 out of 5 stars

Ordered from the tyre size only and chains fitted perfectly. So simple. Good you tube video demonstrating fitting. Chains arrived the next day from ordering even after selecting standard delivery.... See more

Company replied


Company details

  1. #22 of 134 best companies in Car accessories shop

Written by the company

snowchains.com is the UK's leading snowchain supplier. We stock snow chains and winter driving accessories for all types of cars, 4x4 & commercial vehicles. Expert, knowledgeable staff can talk you through the different options and we offer nationwide, next day delivery. We have a showroom in Tonbridge, Kent


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Very rapid delivery

Very rapid delivery. Called me back spontaneously to make contact when I got no reply on enquiry line. Friendly, professional service. No problem recommending them.

7 February 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi, Thank you very much for taking the time to leave us a review. We really appreciate your feedback and are delighted you were happy with the customer support we gave. Best wishes from The Polar Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Didn't know which snow chains to get for my custom wheel on a VW T5. One phone call sorted that and I now have chains that fit. Really impressed. Definitely will use Polar Automotive again.

4 February 2025
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Reply from Polar Automotive Ltd.

Hi Adrian, Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted that you were so happy with our service! Best wishes from The Polar Team

Rated 5 out of 5 stars

Super speedy ordering process

Super speedy ordering process with next day delivery

4 February 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Matt, Thank you very much for taking the time to leave us a review. We're pleased you found our ordering process easy to use. Best wishes form The Polar Team

Rated 5 out of 5 stars

Great customer service and the products…

Great customer service and the products are well made.

3 February 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thank you very much for taking the time to leave us a review. We are really grateful for your feedback and are glad you are pleased you found us easy to deal with. Best wishes from The Polar Team

Rated 5 out of 5 stars

Snow chains

Very quick delivery, great product

31 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Craig, Thank you very much for taking the time to leave us a review. we really appreciate your feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

fast

fast, easy process, hope the snow socks work well

31 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Rob, Thank you very much for taking the time to leave us a review, we really appreciate your feedback

Rated 4 out of 5 stars

Speedy delivery and a good product

Speedy delivery and a good product. Very easy to fit. Good price.

29 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alex, Thank you very much for taking the time to leave us such a lovely review. We really appreciate your feedback. Best wishes, The Polar Team

Rated 4 out of 5 stars

Very prompt fulfillment

Very prompt fulfillment. Chains arrived within 2 days of order. Not had a chance to use them yet but they seem to fit easily as described, following the appropriate adjustments for tyre size.

20 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Tim, Thank you very much for taking the time to leave us a review. We really appreciate your feedback. Best wishes, The Polar Team

Rated 5 out of 5 stars

Good service, company has everything you need.

Snow chains appear as described, although we haven't used them yet. They arrived in a timely fashion, process was very easy, can't fault them.

20 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Amelia, Thank you very much for taking the time to leave us such a positive review. We really appreciate your feedback. Best wishes, The Polar Team

Rated 5 out of 5 stars

Excellent service…

Chains ready for collection easy purchase and brilliant staff at shop 👌.

20 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Trevor, Thank you very much for taking the time to leave us such a lovely review. We really appreciate your feedback. Best wishes, The Polar Team

Rated 5 out of 5 stars

Great service

Great service. Delivered very quick. Not used the chains yet but very quick and easy to put on the tyres.

13 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi, Thank you very much for taking the time to leave us a review, we really appreciate the feedback

Rated 5 out of 5 stars

The person I spoke to was extremely…

The person I spoke to was extremely informative & helpful. The snow chains arrived the following day. I would definitely recommend this company.

6 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Louise,Thank so much for leaving us a review. Your feedback is really helpful and I'm really pleased you found us so easy to deal with. Best wishes, The Polar Team

Rated 5 out of 5 stars

good advice

good advice. Quick and efficient service / delivery.

16 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi James, Thank you so much for taking the time to leave us a review, we really appreciate it. Best wishes from the Polar Team

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, fast service.

8 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Gary, Thank you so much for your great review, we really appreciate your feedback

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Knew all about Tesla’s. Demonstrated how the chain worked and discussed pros and cons of snow socks v Tesla Koenig snow chains.

Spent time as I practiced on his demo model.

Thank you

15 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Paul,, Thank you so much for your great review. We've developed a fairly extensive knowledge of different cars and their requirements, so I'm pleased you found this useful. Best wishes from the Polar Team

Rated 4 out of 5 stars

Solid product

Solid product. Only slight problem was that having never fitted snow chains before I think the instructions could nave been more explicit

14 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi, Thank you very much for taking the time to leave us a review - we really appreciate your feedback. Snowchains can be a bit daunting to fit the first time, but you may find the videos are easier to use than the written instructions. They can be found on our home page at the top right hand side of the page. Please give us a ring if you are still unsure and we can talk you through the fitting

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy delivery

10 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Paul, Thanks so much for taking the time to leave us a review, we really appreciate the feedback

Rated 5 out of 5 stars

Speedy delivery

10 January 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alec, Thanks very much for taking the time to leave us a review, I'm glad your delivery was so speedy :)

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