We’ve used Snow Express for 3 return journeys. The journey has gone smoothly each time, usually arriving within minutes of the timetable. The drivers are all lovely, and the seats are as comfortabl... See more
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We used the snow express for our trip to valmorel in Feb half term. I’ve tried just about every method of transport to the alps and the snow express came out on top for me! Super comfortable co... See more
Company replied
I have used Snow Express many times to get to the Alps including Tignes, Val D'isere, Val Thorens and La Plagne. They and their partner firm Action Outdoors are a first class outfit. Nice coaches and... See more
Company replied
Travelled for the first time with snow express this year and was pleasantly surprised by how simple and stress-free the journey was. All the staff are very friendly and helpful, the bus is well equipp... See more
Company replied
Company details
Information provided by various external sources
Low cost, low hassle coach travel from the UK to more than 40 top French ski resorts.
Contact info
London, United Kingdom
- 0203 328 5440
- info@snowexpress.co.uk
- www.snowexpress.co.uk
Great customer service, good value, and reasonably comfortable.
I travelled with Snow Express in March, and arrived in France the day that resorts were closed, and evacuation required. My return ticket was booked for two weeks later. I was able to contact Snow Express late on Saturday evening, and they arranged travel back to the UK for me the next day at no additional cost. Great customer service, good value, and a more comfortable journey than I had expected. I'll use again.
8 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review Philippa. So glad we managed to help you get home. It was a difficult time but we hoped we helped all our clients get home safely in an organised and professional manner.
Now just got to keeping looking forward and hope you get out next season instead.
Best wishes that you are safe and well from all in the Snow Express Team.
Can't complain!
Bus was on time there and back. There are USB charging points in the seats now which great. Can't really beat the value, especially with the luggage allowance
7 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review! Glad you had a comfortable journey and you managed to take everything with you that you needed.
Hopefully see you again in the future!
Thanks
The Snow Express Team.
Really great service
Really great service. Totally stress free; made everything very easy.
7 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review Rebecca! Our aim is to make travel to the Alps as affordable and easy for our clients as possible. So glad you had a good experience.
Hope to see you again in the future!
Thanks
The Snow Express Team
An easy relaxing way to travel to the Alps for a Holiday
I have travelled with Snow Express three times now and have enjoyed the ease of not having to go to an airport.
My last two journeys were well explained by the driver, being clearly told where we were stopping on my way to Tignes.
Although this time I would have liked the drivers to have been a bit more communicative going to Chamonix in how long it was going to be to your destination, and the names of the different stops along the way.
Saying that it was sting a very pleasant journey going there and back and would definitely recommend Snow Express.
6 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review James! Glad that you had a comfortable journey and most clients do find it a lot smoother than going through airports, transfers etc.
We will let the drivers know about communicating the changes when required to Chamonix. We hope to outline this as best we can on your ticket but we understand it can be confusing and it is something we are always working on to improve communication.
Hope to see you again in the future!
Thanks
The Snow Express Team
Trip was well organised
Trip was well organised everything went to time. hough we were on a different bus not the advertiesd one.
6 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review Jane! Glad you had a great trip and hopefully see you again in the future. We use a fleet of buses so they may not be the exact one in the pictures on our website.
Thanks
The Snow Express Team
Great service and flexibility given…
Great service and flexibility given difficult times evacuating people back, thanks
6 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review Lizz! We tried our best to get everyone home safe during the lockdown period with COVID-19 by being as organised and efficient as we could with clear communication to our clients in resort.
Hopefully see you again in the future and wishing you safe and well from all in the Snow Express Team.
Comfortable and efficient
2 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review! Our bus service tries to be as direct as possible to the resorts with the coach as comfortable as we can make it. We always recommend clients bring anything they may think they need such as ear plugs, eye masks, blankets etc.
Hopefully see you again in the future!
Thanks
The Snow Express Team
Great way to save money and the planet!
1 April 2020
Unprompted review
Reply from Snow Express
Thanks for the review Joanna! We hope we can help all our clients with more affordable travel whilst also maybe trying to help the planet a little bit with helping to provide alternative modes of transport to reduce air traffic.
Hopefully see you again soon on a Snow Express journey.
Thanks
The Snow Express Team
Professional and efficient evacuation…
Professional and efficient evacuation of people from France at the start of the pandemic, which helped many. Thank you to snow express
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Tess! We are so glad we managed to get you back home safely at the start of the lockdown period. Wishing you safe and well from all in the Snow Express Team.
Hopefully see you again soon!
Snow Express were great
Snow Express were great. The coach was comfy (well as comfy as a coach can be for 18 hours) and clean. The communication was good, they were really helpful. Will use again.
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Pete! We are glad you had a comfortable journey (we always recommend clients to bring anything that could make an overnight coach journey easier such as ear plugs, blankets and eye masks).
Hope you had a great trip and hopefully see you again soon.
Thanks
The Snow Express Team
10/10 would travel again with the Snow…
10/10 would travel again with the Snow Express. Comfortable, on time and incredibly relaxing
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review! We aim to make the start of our clients trips as organised and stress free as possible. Glad you had a great experience and hopefully see you again soon.
Thanks
The Snow Express Team
Great experience
A great way to travel - value-for-money, stress free and much more eco-friendly than flying
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Catherine! Glad you had a great experience and hopefully we can encourage others with our affordable travel options that could also reduce the volume of air traffic in the future!
Hopefully see you again soon,
Thanks
The Snow Express Team
London, Victoria to Valdisere
I took the coach from London to Valdisere. It was a comfortable enough ride with the drivers quite communicative and helpful. I had the unfortunate experience of having my trip cut short due to Corona virus. Snow express were very prompt in arranging a replacement coach the next day and provided a convenient return service with no extra charges. Would certainly use their service in future once skiing resumes.
30 March 2020
Unprompted review
Reply from Snow Express
Thank you for the review! Its always great to hear form our clients that we are an organised and efficient team, and more specifically being able to act accordingly during these unprecedented times during this pandemic. We are so glad we were able to help you get home safe. Best wishes and hope you stay well from all in the Snow Express Team.
An unbeatable service!
Snow Express provide an excellent service at very good prices which no one else has been able to match. Not only this but their customer service is commendable, they go above and beyond for their passengers and I will be travelling with them for a very long time. Keep up the good work!
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Olie! Always great to hear from our clients that they enjoy the service that we provide and willing us to keep going at what we do and feel is important. We wish to provide an affordable and efficient travel option to get to the French Alps. We are glad we have done this for you and hope to see you travelling with us again soon!
Thanks
The Snow Express Team
Good organisation and value for money
I was impressed with how well organised the trip was e.g. with change over of drivers etc.I damaged my knee whilst skiing and on return snow express helpful in reserving me a downstairs seat, pointing out where were the lifts on the ferry.
I could not always hear the announcements.
Some overhead baggage storage would have been good,
I was not sure staff always knew if everyone had returned after rest stop so I worry about being left behind,
And I was so relieved (!) the coach had a loo which miraculously remained c lean throughout the trip
Many Thanks
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Lynn. Great to hear from the perspective of a client who has had an injury whilst on holiday. As many of us are skiers ourselves we understand the frustration of an injury on the slopes and we hope our staff can make your journey as comfortable as possible to get home. Thanks for highlighting the point about rest stops.
On returning to the bus after a rest stop the driver is assigned to count the passengers on and we ask everyone to be responsible of themselves and surrounding passengers. In the unlikely scenario that you think someone has not returned to the coach it would really help to inform the driver immediately.
Willing you a speedy recovery from everyone in the Snow Express Team and hopefully see you travelling with us again soon.
Thanks
The Snow Express Team
Fabulous service.
Fabulous service.
Arranged a drop off and pick up really close to our hotel.
Coach very comfortable and drivers excellent.
Friendly and great customer service
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review! Our friendly yet professional service is what we hope stands us apart and keeps our clients returning year on year for a more efficient way to travel to the Alps.
Hope to see you again soon.
Thanks
The Snow Express Team
Good service run by very nice people
Good service run by very nice people. They pulled out the stops to bring us back from the Alps the day after the ski resorts closed. Thank you.
I will certainly be travelling with them again. - Simon
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Simon! So glad we could help to get you home safe. We always aim to provide an efficient and organised service, even in more challenging times.
Wishing you well from all at the Snow Express Team
Brilliant drivers
Brilliant drivers, comfortable seats, smooth journey with adequate stops.
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Alice! Always great to hear positive feedback from our clients.
Hopefully see you again soon.
Thanks
The Snow Express Team
On the whole it was a reasonable…
On the whole it was a reasonable experience. The drivers were very good, helpful and careful, and the guy who collected us together at Victoria was great. We had a nail biting time wondering if my daughter, whose train from Glasgow had been cancelled, would arrive in time, and he was as helpful as possible in the circumstances. She arrived with minutes to spare!
I am withholding a star because, having been promised a brand new coach with all mod cons, we found we had been relegated to a much older one with few, and I got very little sleep
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Brigid! Always great to hear from our clients and that you manage to all travel out as a family together is great. Unfortunately we cannot guarantee it will be the exact coach as advertised in the picture on our website but all our coaches are of the highest standard with toilet facilities, comfortable seating, USB charging points and WiFi. Apologies that you did not get enough sleep, we always recommend to bring ear plugs, eye masks and blankets etc. or anything you may think may allow for a more comfortable overnight journey.
Hopefully we will see you travelling with us again soon,
Thanks
The Snow Express Team
Always amazing
Always amazing, helpful and gets you from A to B with little to no fuss. Highly recommend!
30 March 2020
Unprompted review
Reply from Snow Express
Thanks for the review Katie! Glad we could provide the service you required and thanks for the recommendation!
Hopefully see you again soon
Thanks
The Snow Express Team
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