Safe in Style Glazing Reviews 19

TrustScore 1.5 out of 5

1.7

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Company details

  1. Manufacturer

Information provided by various external sources

We are manufacturer and installer of double glazing Aluminium, UPVC Windows, Doors, Bi-folding doors, Conservatories and Porches


Contact info

1.7

Bad

TrustScore 1.5 out of 5

19 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT USE THIS AWFUL COMPANY

Awful from start to finish. First person comes round to measure, sat in his car and didn't get out and we got an email saying we weren't in. Clocked them outside and asked them what they were playing at. When they eventually came in they did half a job measuring so when the second person came to fit they couldn't finish the job. This left a gaping hole in my wall and rats got it from outside. The fitter refused to take shoes off (we were told he would wear shoe covers and he didn't) and wouldn't let us put our own dust sheets down for 'safety'. It was wet outside and he ruined our carpet and rugs. Rugs had to be binned and carpet had to be professionally cleaned all at my stress and expense. When I called about this the call centre said all staff should be bringing their own dust sheets and shoe covers. I complained about this and was completely ignored several times. When a third person came to finish the job they were on their mobile loudly complaining about the previous people "half a job as usual' and " Sick of my jobs being cleaning up theirs". Too much stress, over priced, cause problems and ignore you

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Good company

Good company. Nice service and fitting. From Gary and his son . Will done guys and tomorrow thank you for the great job really appreciate it . 😊

12 October 2021
Unprompted review
Rated 1 out of 5 stars

Previous negative review was removed

Previous negative review was removed. I hope this one isn't. Cowboy company.

17 June 2021
Unprompted review
Safe in Style Glazing logo

Reply from Safe in Style Glazing

Good Morning Sir,

We are a professional company and our work is of the highest quality.

Its a shame your experiance with your glazing company was not good.

Rated 1 out of 5 stars

Absolutely dreadful service and very…

Absolutely dreadful service and very unreliable! Appointment cancelled at very short notice. When I called to check on my rebooked appointment I was told my telephone number had been lost although I gave my telephone number to the sales assistant and had spoken on 6 occasions when my first appointment was cancelled. I was also told surveyor would be 40 minutes late for my appointment and this was followed by a phone call to say the appointment was no longer happening and they cancelled completely at very short notice because my job was not a large enough project and surveyor had no time!! This has been a complete waste of my time and wish they had told me when original appointment was booked and not keep me dangling for days until another project is taken on and therefore my money is no longer needed. Very rude and disrespectful and no apology received for the inconvenience caused!

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company to use..

Excellent company to use- we had them do our windows, french doors and bifold... really pleased with the quality. The customer service was brilliant...they were always available worked really well with our builders and were accommodating on timing. I would highly recommend them!! Thank you Sonu and team.

26 January 2020
Unprompted review
Rated 5 out of 5 stars

We had all the windows in our house…

We had all the windows in our house replaced as well as the front door. Good price and work done on schedule to a very good standard. Around a year later. The front door needed adjustment as it became difficult to close. The guys turned up when scheduled and completed the adjustment in good time. Would absolutely use again.

10 January 2020
Unprompted review
Rated 5 out of 5 stars

Great service and competitive price

Great service. Professional finish and quick service. We are very happy with our doors, bifold door and composite door. Competitively priced and efficiently delivered. No hassle quotation process unlike other known suppliers who hassle you and torture you with sales gimmicks. Highly recommend.

2 December 2019
Unprompted review
Rated 5 out of 5 stars

Great service, competitive prices

We used Sonu and his team firstly in 2016 (front of the house windows) and again in July 2019 (rear windows, bifolding doors and skylight).
They always delivered great and speedy service. Their prices are very competitive too.
Highly recommended them.

8 November 2019
Unprompted review
Rated 5 out of 5 stars

Pleased with service

Excellent customer service from Sonu and the team. Dealt with issues raised promptly. Pleased with the quality of the windows & patio door replaced. Would use again if required.

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful new windows

I have used Safe in Style on three occasions and had impeccable service every time.
Very professional and superb customer service by Sonu and his team.
Fitting was done to an excellent finish, I would recommend highly.

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Safe In Style Glazing recently fitted new windows at my house. They were very professional, flexible and clean. Extremely impressed with the service, quality and price. Couldn’t rate them highly enough. Thanks

3 October 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service at amazing prices

Sonu and his team have proven time and time again that their quality of work and pricing is absolutely brilliant.

We've used their services for 5 different jobs over the last couple of years and they have not failed us yet.

Even if there is an issue they will resolve it promptly and most importantly always answer your calls!

Would highly recommend.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

Safe in Style Glazing Ltd Highly Reccomended

Very prompt response once I submitted my enquiry online. An excellent job done on time for my elderly parents. All mess cleared and a thorough clean. Replaced our windows in our entire 3 bed house within 2 weeks.
Would highly recommend this team to anyone who has a job to be done.
A happy atmosphere from Safe in Style Glazing Ltd. EXCELLENT!!!!

22 September 2019
Unprompted review

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