DO NOT USE THIS AWFUL COMPANY
Awful from start to finish. First person comes round to measure, sat in his car and didn't get out and we got an email saying we weren't in. Clocked them outside and asked them what they were playing at. When they eventually came in they did half a job measuring so when the second person came to fit they couldn't finish the job. This left a gaping hole in my wall and rats got it from outside. The fitter refused to take shoes off (we were told he would wear shoe covers and he didn't) and wouldn't let us put our own dust sheets down for 'safety'. It was wet outside and he ruined our carpet and rugs. Rugs had to be binned and carpet had to be professionally cleaned all at my stress and expense. When I called about this the call centre said all staff should be bringing their own dust sheets and shoe covers. I complained about this and was completely ignored several times. When a third person came to finish the job they were on their mobile loudly complaining about the previous people "half a job as usual' and " Sick of my jobs being cleaning up theirs". Too much stress, over priced, cause problems and ignore you








