Snusdaddy Reviews 

188
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the clear communication and the overall smooth, easy ordering process. Many people frequently mention the fast shipping and reliable delivery, often noting that their products arrive quickly and without errors. Reviewers also appreciate the wide product selection available, competitive pricing, and the high quality of the items received, leading to consistent satisfaction. However, some customers also noted issues with third-party postal services, experiencing significant delays or problems with package handling that were outside the company's control.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the fast shipping and quick... See more

Product

Reviewers mention positive feedback about product, highlighting the vast selection, great prices, and overall... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease and speed of the ordering process,... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great prices offered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered PABLO GOLD Kiwi from Snusdaddy and I am really impressed. The flavour is strong, fresh and long-lasting, easily my current number one. I actually wish I had bought more tins in my first orde... See more

Company replied

Rated 5 out of 5 stars

Snusdaddy has yet again proven invaluable with their speed of delivery, prices, amazing website and good products. Ordered some staples and got a couple new flavors, Goat apple mint is GOATED it... See more

Company replied

Rated 5 out of 5 stars

Placing an order with Snusdaddy was incredibly easy, they had the range of products that others just don't have, shipping to Australia was incredibly fast, 3 business days to the other side of the wor... See more

Company replied

Rated 5 out of 5 stars

I've placed two orders so far, with DHL express living in Malta. This is THE best service and company that I have ever ordered from. They respond within minutes, and even gave me a discount fo... See more

Company replied


Company details

  1. Tobacco Exporter

Written by the company

Snusdaddy - World wide shipping and quick deliveries! Our goal is to provide high quality snus at the lowest prices on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Notice this if you want...

Price, but boost your shit now. Its illegal to buy from you to Finland forward to 1.8.25.

Dont rise prices now. I wont buy if the price is too higj. People will buy untill they cant. 01.08.2025

25 June 2025
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Reply from Snusdaddy

Thank you for your review!

We don't plan to make any changes in pricing currently so you are welcome back to shop at the regular price whenever you like.

Rated 4 out of 5 stars

-1 star for UPS

Products came as promised. Service was good from Snusdaddy side. -1 star for UPS. They didnt have my phone number from my order and I wasnt able to update my door code to them. Phone number I was able to update them. They only have deliveries during daytime, when no-one’s home. Also the driver wasn’t able to call (for door code) since they don’t have phones. If he would have called I could have told him to take it to nearest Access Point.

2 June 2025
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Reply from Snusdaddy

Thank you for your review!

I completely understand your frustration about this, you are not alone. Unfortunately we are dependent on these couriers and they don't always provide the best support or service.

But that's where we come in, to compensate for their shortcomings!

Next time, please make sure to contact us and we would have made sure to resolve this in a much easier manner as we have slightly better contact with UPS as well as more tools to make changes.

In either case, thank you for choosing us and for your support!

Rated 5 out of 5 stars

Thank you

Customer service was very helpful

19 May 2025
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Reply from Snusdaddy

Thank you for your review!

I understand it wasn't perfect as there were a few things that happened along the way with your order, but I think we handled it decently.

A change request during delivery created a delay and some complications. Should have taken 1-2 days but ended up taking a week as the weekend came into play as well.

Also, we were missing a few cans from the order you placed due to a system error and to not delay the shipment further, we simply replaced them with some others and added a few to compensate for the mishap.

Sorry about the inconvenience.

Rated 5 out of 5 stars

The best

I've ordered 12 different flavors, the next day (business day) they already shipped!

Great products and great company all-around, will definitely buy from them again next month.

They even included one extra snus as a gift! Really nice as a customer but as marketing as well eheh!

26 May 2025
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Reply from Snusdaddy

If not the same day, the next business day is always the next option! Glad you enjoyed the gift as well and thank you for the support!

Rated 5 out of 5 stars

Excellent support

Excellent support! Also the fulfilment and delivery is swift!

8 May 2025
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Reply from Snusdaddy

I'm glad we were able to help you out! Thank you for the kind words and for your review!

Rated 5 out of 5 stars

First but definitely not last order…

This was my first time ordering from Snusdaddy but it definitely won’t be the last! The products are great and there’s a wide variety to choose from on the site, shipping was quick, no issues with the order whatsoever

2 May 2025
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Reply from Snusdaddy

You are so welcome back! Thank you for your review!

Rated 5 out of 5 stars

Great service

Great service, I love the pricing structure where the more you buy, the more you save!

22 April 2025
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Reply from Snusdaddy

Thank you for your review!

Rated 5 out of 5 stars

Good shit mi brotha

Great company, I've always recieved my orders on time. And they always put in a little gift! Great job guys!

22 April 2025
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Reply from Snusdaddy

I'm glad you like it! Thank you for the kind words!

Rated 4 out of 5 stars

Great support

The order takes more than I expected but thanks to great support from Snusdaddy, I received shipment.

16 April 2025
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Reply from Snusdaddy

Right you are I’m afraid and I’m really sorry about this delay you have experienced.

Looking at the tracking it seems like the package can’t quite find its way to you after you requested a change to it. I don’t know what the change is and what triggered the loop of these errors, but I bet simply contacting UPS will resolve it.

I’ll do exactly that. Meanwhile, I’m going to try to get in touch with you so if you haven’t found anything from us recently, reach out to us via email at info@snusdaddy.com.

Rated 1 out of 5 stars
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Reply from Snusdaddy

I'm really sorry to hear that and upon investigating the shipment, it does indeed look like the package is yet to arrive.

According to the information I have it's in customs right now either being cleared or awaiting action.

I would therefore recommend that you contact your local customs to see what they require from you or you can contact us directly and we will do everything we can to have it resolved. You can reach us at info@snusdaddy.com.

Rated 5 out of 5 stars

SnusDaddy Rocks!

Site is super simple to use. Great variety! And the shipping is fast!

1 April 2025
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Reply from Snusdaddy

Thank you so much for the kind words and for your review!

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