Snus Down Under Reviews 

297
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-designed website, which offers an extensive range of genuine products and popular brands. People frequently praise the fast, discreet shipping service, noting that orders arrive securely and reliably to their final destination. However, some reviewers were not happy with order issues, mentioning severely delayed shipments and difficulties obtaining refunds. A few other people also felt that communication fell short when dealing with lost packages, cancellation requests, or missing items. Consumers noted that resolving these complicated delivery delays took a very long time and required additional follow-up efforts.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many customers praise fast shipping, easy... See more

Product

Customers had positive experiences with product, noting fast delivery, reliable shipping, and genuine items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and... See more

Service

Consumers find service to be positive, highlighting quick, reliable, and prompt delivery alongside a... See more

Website

Users describe positive interactions with website, highlighting a quick, well laid out interface and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order came in really fast and they are experts in communication. The facts that they give you extra boxes when ordering just shows how much they care about their costumers. Have recommended to all... See more

Rated 5 out of 5 stars

Really fast discreet delivery! One of the only international sites that still ship to australia without any issue! Good range at great prices! Excellent communication as well! My new go to store for p... See more

Rated 5 out of 5 stars

The website is easy to use and search what I needed, I was extremely happy with the value, great prices and everything ordered smoothly. I was given tracking very soon after ordering, and was very imp... See more

Rated 5 out of 5 stars

Reliable merchant, discreet and prompt delivery. Products are as described and always packed with care. Coupons and sales are always available. Previous orders have always left me feeling confident in... See more


Company details

  1. Online marketplace

Written by the company

Swedish Goods Online is a global e-commerce store dedicated to bringing authentic Swedish products to customers worldwide. We specialise in sourcing high-quality goods directly from Sweden, ensuring every product reflects the nation’s craftsmanship, tradition, and innovation. From household favourites to unique Scandinavian finds, Swedish Goods Online makes it simple and secure to shop for Swedish products online with fast international delivery and reliable customer support. Our mission is to make Sweden’s best-loved products accessible to everyone. We work closely with trusted suppliers and brands to guarantee authenticity, transparency, and satisfaction in every order—delivering the essence of Sweden right to your doorstep.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

297 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(297)

286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great variety of flavours and strengths…

Great variety of flavours and strengths unfortunately the last order I put in took a very long time to receive and when I did I only recieved half of the flavours I picked the rest were and old pack of neafs mint fusion which where wet that I didn’t order in substitute what they didn’t have.

Apart from that I give them a 4/5 stars hopefully my next order I just placed comes a lot quicker and I have the flavours and strengths I chose

Keep up the good work guys look forward to ordering in the future

1 October 2026
Unprompted review
Rated 5 out of 5 stars

10/10 customer service

Genuinely a delightful snus store ran by a great team. In recent times of uncertainty in Australia they have been nothing but helpful, answering any questions I had through email and keeping me updated. 10/10 customer service. They've earnt a loyal customer. To top it all off they stock LOOP spicy apple, doesn't get much better than that does it? Do yourself a favour and shop with people who actually care and are professional. Thanks, Tony

22 October 2026
Unprompted review
Rated 5 out of 5 stars

The boys are great

The boys are great! When they took a break from shipping to Aus, they replied to my emails personally and let me know the minute they were delivering again.

Kept me updated the whole time. Shipments always on time. I don’t even buy from the local shops anymore.

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, respectful and most importantly these days they’re trustworthy. 10/10 recommend

22 October 2026
Unprompted review
Rated 1 out of 5 stars

Not an Australian merchant

Not an Australian merchant, tracking starts in the UK and after 2 weeks of no tracking updates I had to dispute my order though my bank in an attempt to get a refund because their customer service wouldn’t answer emails

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and honest company. Will work to get your purchases to your door

Firstly, I was a bit concerned about getting my order delivered in Australia, and when I found out the shipment was lost I let the team know who assured me they were working out a new more reliable shipping method for future orders and they would re send mine. I wasn’t confident and thought this was a delay tactic so I wouldn’t request a refund so I waited and waited and as promised although it took some time the team let me know that it was all sorted and would be arriving soon. I still was holding out hope and sure enough one day shortly after I returned home to find that they had re shipped my order free of charge and it had made it to my doorstep. Thank you for your dedication and honesty throughout the process. 10/10 customer service and quality.

7 October 2026
Unprompted review

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