Slow process
It took them 5 days to ship my order.
Only half of my order was shipped without clear reason, nothing on the website indicated the products I ordered weren't in stock.
It takes 2 days to receive an answer on my email, still no clarity about why they didn't ship my full order.
Edit after the shop's reply;
It happens that things don't go as expected, but if you told me all this before, instead of postponing the shipment of my order without consulting me, then I could have considered cancelling my order and have placed it elsewhere, as I need the gels this week.
Maybe you didn't see my email, but I answered you the same day, after I read your email from the 29th.
Communication is key.
Edit nr 2;
My order is eventually delivered. The communication has been better and they added some relevant extra goodies for the inconvenience. Thanks for that!

Reply from Soccershoppen.dk





