Social Care TV Reviews 

1,094
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the informative training modules and incredibly helpful staff members who readily assist whenever assistance is required during the learning journey. Consumers truly appreciate that courses can be conveniently completed at their own comfortable pace, supported by clear and practical video content. Some reviewers were not happy with the website navigation, mentioning that it can sometimes be tricky to log into accounts or figure out how to start purchased courses. A few people also noted that certain instructional videos felt a bit slow or repetitive while working through their required workplace training.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the platform is easy to navigate,... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Website

Reviewers mention ambiguous feedback about website experiences. Some consumers found the platform easy to... See more

Customer service

People report positive experiences with customer service, noting that staff are always ready to help and... See more

Product

Customers express appreciation and satisfaction with the product, highlighting that the training courses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... See more

Company replied

Rated 5 out of 5 stars

Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... See more

Rated 5 out of 5 stars

Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... See more

Rated 5 out of 5 stars

I have been using Social Care TV for several years through my employer and found each module extremely informative, with the video element easy to follow and practical. Being on long term sick I have... See more

Company replied


Company details

  1. #84 of 125 best companies in Educational institution
  2. #68 of 94 best companies in Career and Education Provider
  3. #57 of 77 best companies in Education Centre
  4. #19 of 22 best companies in Aged Care
  5. #36 of 41 best companies in Training school

About Social Care TV

Written by the company

Social Care TV

Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.

We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.

Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.

Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.

At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.

Innovative, flexible and affordable e-learning, available for you, anywhere, any time.

For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv

Gold Standard Customer Service Guaranteed

Our Experienced Team Are Here For You

Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,094)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

It easy to follow the instructions. More insightful. The course is relevant to my course. It was excellent!

6 December 2025
Social Care TV logo

Reply from Social Care TV

Hi Crisanta,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Great easy to navigate website

Great easy to navigate website. Good training modules

5 December 2025
Social Care TV logo

Reply from Social Care TV

Hi Marie,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find the website easy to navigate.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 4 out of 5 stars

Easy to log in enough time to answer…

Easy to log in enough time to answer questions

4 December 2025
Social Care TV logo

Reply from Social Care TV

Dear Sarah,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you feel it is easy to log in and that there is enough time to answer the questions.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

It's helpful to revise and the course…

It's helpful to revise and the course keeps me updated.thanks very much.and I was helped with the staff when I had failed to log in my account.Thanks for the help.

27 November 2025
Social Care TV logo

Reply from Social Care TV

Hi Victoria,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and we are so pleased to hear that our staff were able to resolve your log in query for you.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 4 out of 5 stars

I was trying to login to do a course…

I was trying to login to do a course and I tried several times but failed. I had an officer from social care tv who guided me through the process and I was successful in doing my course
Thank you
Alvin

19 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Alvin,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are sorry to hear that you experienced an issue logging in at first, however delighted to hear that you were guided through successfully by our customer care team and successfully completed your course. We are always here should you require any further assistance in the future.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Easy access to the courses and quick…

Easy access to the courses and quick response in sending me my certificates

29 November 2025
Social Care TV logo

Reply from Social Care TV

Hi Charmaine,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Always professional

Always professional, always helpful and very good courses

27 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Adam,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you enjoy the courses and find our team to be professional and helpful.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Easy to book the courses and the…

Easy to book the courses and the process to book new trainees is made simple.

20 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Miriam,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Fabulous training and questions to Answer

Will always train with social care Tv they are fabulous and understanding training with questions and answers.

19 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Linda,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear that you will always train with SCTV! We are so pleased that you enjoy your training and look forward to continuing to work with you for many years to come.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

The courses are very well presented…

The courses are very well presented and enlightening. A very happy customer

16 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Arlene,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear that you feel the courses are very well presented and enlightening, and so pleased that you are a very happy customer!

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

The courses are very helpful and easy…

The courses are very helpful and easy to understand

20 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Mary,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Staff very helpful and supportive…

Staff very helpful and supportive throughout the whole signing process and getting the courses that I needed. Thank you so much

20 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Delyna,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find our staff to be helpful and supportive. We will make sure that your feedback reaches our wonderful customer team.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Easy accessible

Great visual online access .
Easy accessible to every one .

13 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Sharon,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find the training to be easily accessible.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Karen was very helpful trying to log me…

Karen was very helpful trying to log me on on the courses. She was very patient as I struggled a bit.
Thank you.

19 November 2025
Social Care TV logo

Reply from Social Care TV

Hi Evelyn,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased to hear your kind feedback regarding Karen. We will ensure that she receives this!

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Get help

Get help, vhen reagaerd

11 November 2025
Social Care TV logo

Reply from Social Care TV

Thank you so much for taking the time to leave us a 5 star review, which we greatly appreciate.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Very good

Very good I’m happy to recommend it to anyone wish to use it

11 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Chris,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and thank you for recommending us!

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Good

Excellent service

15 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Agbonze,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you feel our service is excellent.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

The videos are easy to understand what…

The videos are easy to understand what are looking for.

7 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Sam,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find our videos easy to understand.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

Rated 5 out of 5 stars

Good online training easy to follow…

Good online training easy to follow systems

10 November 2025
Social Care TV logo

Reply from Social Care TV

Dear Alan,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find our system easy to follow.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

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